Joshua Meyrowitz: No Sense of Place

Joshua Meyrowitz: No sense of place. The impact of electronic media on social behavior.

1. Behaviour in its place

Inspirations to understand social behaviour / 1.  Goffman’s presentations of self, performances
2.  Medium theory: McLuhan
Meyrowitz’s aim / To combine the two: link the study of f2f interactions witht the study of the media. Social “situations” define the appropriate behaviour. Changed by media developments.
Electronic media / Led to an overlapping of many previously distinct social spheres. May partially explain social change and trends. Change the “situational geography” of social life.

Part 1: Media as change mechanism

2. Media and behaviour: a missing link

Focus on media / As types of media instead of message content. But the medium itself is not a neutral delivery system.
New social environments / With new patterns of social action, feeling and belief.
1)  How changes in media change social environments?
2)  What effects a change in social environments have on people’s behaviour?
1) Medium theory /
Media as cultural environments
Innins: bias of communication
McLuhan: media as sensory extensions.
Eisenstein: from script to print
Ong: primary orality and secondary orality
Media developments /
> new environments, always more than the sum of its parts – thus more than just the old + the new.
The form of communication has impact on the choice of specific messages.
Limitations of the medium theory /
Innis and McLuhan: lact the development of clear, linear arguments and evidence. Their findings are in an unusual form, not easily integrated.
Do not explain how media reshape specific behaviours.
What is missing: social situations and social roles /
A real attempt to link analysis of media characteristics with analysis of the structure and dynamics of everyday social interaction.
Situations and behaviour /
Situational rules: intersubjective, objective within the group.
Situational definition /
> different roles for the different participant. The expected reality of the situation. The complex dynamics of encounters and the rules that govern them. We learn our culture’s stock of situational definitions. The relationship between the situation and behaviour.
Goffman /
Describes life with the metaphor of drama: role performances > ordinary and smooth flow of social life. This information is not naturally available but needs to be learnt.
Impression management /
Constantly mobilizing energies to create socially meaningful impressions. The performance.
Social shorthand through which people identify themselves and provide expectations about their behaviour.
Back and front regions /
Front region: the expected role
Back region: with your team-mates.
Relational selves /
We gain sense of ourselves through relationships with other people. Our selves as personalities we become attached to.
The theoretical gap /
In our understanding of the relationship between media and situations.
Medium theory: how media reshape large cultural environments
Situationists: describing situations and situational behaviours rather than analysing how and why situations evolve. F2f.

3. Media, situations and behaviour

Beyond place: situations as information- systems /
Situationists traditionally: situations in terms of physical place. Meyrowitz: situations as patterns of information flow. The perceptual field and information access.
Perceptual fields may be changed by new media of communication.
Social information /
All that people are capable of knowing about the behaviour and actions of themselves and others.
Social experience.
Social situations as info-systems /
A given pattern of access to social information.
> break free from the distinction made between studies of f2f-interaction and mediated communication.
Electronic media /
> diminish the difference between live and mediated communication.
New media, new situations /

New media > restructure situations and require new sets of social performances.

New situations, new behaviour /

Different behaviours require distinct situations – separation of situations allows for separation of behaviours.

Not stable
New media >boundaries /

Situations and their matching roles are not as stable as situationist have claimed. Boundaries of situations may break down.

What happens to behaviour when changes in situations are relatively permanent. New media > effects on boundaries of situations
Variable situation pattern /

Social reality as the patterns of situated behaviours. These patterns may be modified by individual life decisions, by chance; and the society’s media use.

Who are excluded /

Situations as also defined by those who are outside.

Boundaries /

that divide situations from situations. Electronic media change the boundaries > new events and behaviours.

The need for a single definition /

A need for a single primary definition for a situation. What happens when two situations merge? > new third situation and new behaviour patterns. New, synthesized definition.

Consistent behaviour /

We expect people to be situationally consistent. Consistency of treatment from others within a situation.

Middle, deep back and forefront region behaviour /

Interdependence between front- and back regions. But more than just front and back > continuous and variable model of the interplay of onstage and backstage.

Middle-region: the new situations that emerge.
Use of new media of communication /

> changes in patterns of social interaction.

Changes in behaviour patterns are often due to changes in the balance between front- and back regions.
The interdependence of all behavioural systems /

The importance of consistent performances: we have to take into consideration what kind of information the audience has about our behaviour from other situations. The example of students performing as teachers.

Distance between situations > variations in behaviour.
New media /

may - divide existing social systems: individuals allowed to develop deeper back-stages and more forward on-stages.

- merge existing information-systems > more side-stage or middle-stage.

4. Why roles change when media change

Three broad categories of roles /

1.  Roles of affiliation or ‘being’ (group identity)

2.  Roles of transition or ‘becoming’ (socialisation)
3.  Roles of authority (hierarchy)
These are overlapping roles
Group identity /

“Our experience – their experience”

The need for shared experiences, even in brief, casual encounters. > “special-ness” as information that members have in common with each other.
Otherness /

Group identities always excluding.

Where we are, with whom /

How does new media alter who shares information with whom. Changes in social information systems > changes in group identity

Back-stage teaming /

Members of the same group tend to share the same backstage > team: distinguished by their perspective on the situation, and by the amount of information they have concerning the performance.

Restricted access to other team’s backstage
Change in media /

> rearrange group identities: offering new ways of revealing backstage behaviours.

Our place vs. their place /

Shared place > shared information systems/information access.

How do new media support or undermine traditional relationships between physical locations and isolated information-systems?
Role transitions: controlled access to group information /

Socialisation closely related to information characteristics of group identity.

The exposure of the individual to new situations.
Arbitrary yet real transitions between social categories (child, adolescent, maturity): information systems play a part in establishing and maintaining the social character of these ‘natural’ stages.
New media /

Examine the potential of new media for dividing people of different ages and backgrounds into different informational worlds.

Peeking behind the curtain /

Access to a group’s backstage behaviours.

New media /

May affect the extent to which group’s are able to control access to their backstage behaviours.

Place and promotion /

Traditionally a link between social passage and physical passage. Socialization as new access to the group’s territory and the information available there.

New media /

Reshape socialization roles by affecting the traditional relationship between physical location and access to social information.

Authority: mystery and mystification /

Performed authority, one’s ability to gain the trust and willing obedience of others.

Exclusive access to knowledge /

The control over the relevant knowledge, skill and experience. Close interrelation between social information and technical knowledge.

New media /

By merging informational worlds > egalitarian forms of interaction

Hiding the existence of a backstage /

Hierarchal roles depend on the shielding of the back-region. The appearance of ‘no act’. Knowledge must appear to be unknowable > mystification.

New media /

Hierarchies undermined if media expose what was once the private spheres of authorities.

Places of authority /

Traditionally a link between degree of status and degree of control over territory.

Subordinates kept away from situations of inappropriate behaviour. The general invisibility of back-regions.
New media /

Media that undermine the relations between physical isolation and social inaccessibility > lower high status roles.

Part II: From print situations to electronic situations

Electronic media /

Technologies such as television, radio, telegraph, telephone, taper recorder, computer. But with main focus on television.

Approach /

Media as types of social settings that include and exclude, unite and divide people.

Three major questions /

1.  To what extent does the medium tend to divide or unite different types of people into different or similar informational worlds?

2.  To what extent does the medium allow for great distinctions between people’s informal, private “backstage” behaviours and their formal, public “onstage” behaviours?
3.  To what extent does the medium support or weaken the traditional relationship between social situations and physical locations?

5. The merging of public spheres

Access to media /

Type of access and steps needed to achieve access varies greatly between types of media.

Increase or decrease “sharedness” /

Shared-ness of social information: create separate information-systems or include different people in a common information-system

Media access codes /

The skill of learning to encode and decode messages: for instance with alphabets: phonetic, syllabaries, logographics.

Print societies /

Writing systems as selective and exclusive in relation to spoken language. Society divided into distinct sets of information-systems on the basis of levels or reading ability.

Television /

Barely an access code at all. Meyrowitz is perhaps understating the knowledge codes involved with encoding audio-visual codes?

> break-down of the specialized and segregated information-systems shaped by print. But average people still do not have access to communicate through most electronic types of media.
Getting the message /
Physical characteristics /

> highly selective diet of information through print.

> People more likely to stray outside their traditional fields of interest with electronic media.
The association factor /

Print: appropriate to our sense of self and group affiliations. But people will watch programmes on TV they are not particularly interested in.

Conditions of attendance /

With print: selective flow of information > specific social information system sections. People read about what they on beforehand are interested in.

With television: provides information about a broad range of topics and strange people. Knowledge to different life-situations. Meyrowitz may be over-emphasising this difference as well.
But, TV indeed reaches out to a much larger, and much more heterogeneous audience.
Affecting identities /

As groups, socialization processes and ranks of authority by changing the patterns of information access established by print media.

New problems with the shared environment /

Un-appropriate content. People getting access to information not intended for them. < problems inherent in a system that communicates everything to everybody. Formerly segregated information-systems are integrated.

Return to segregation? /

When there is no longer a resource strain (there is room for specific TV-channels). Room for narrowness. Meyrowitz is sceptical and believes in the continuous integration of information-systems, at least sceptical to a return to the same segregated systems as those fostered by print.

New technologies /

Unlikely to divide the audience into clear categories of age, sex, religion and education. Obviously a point made by Meyrowitz that can be criticised today when media literacy is more important than ever.

Implicit vs. explicit access /

There are different implications for social behaviour between:

1.  Simple access to information
2.  knowledge of that access on the part of others.
Knowledge of access to information as a significant piece of social information.
The widespread use of electronic media /

Is likely to blur the distinctions in group identities, socialization stages and authority hierarchies. Television undermines behavioural distinctions.

It is problematic that Meyrowitz seemingly elaborates on the implications of electronic media generally, but actually is more accurate when it comes to television. Thus, a specific distinction between types of electronic media would have been useful.

6. The blurring of public and private behaviours

Information forms /

Three dichotomies:

1.  Communication vs. expressions
2.  Discursive vs. presentational
3.  Digital vs. analogical
1. Communication vs. expressions /

Goffman.

Expressions: gestures, signs, movements produced by the mere presences. Given off (thus this can hardly take place in online interactions?). Back region bias.
Communication in a narrow sense: the use of language, symbols for the intentional transmission of a message. Thus more controllable and manipulative. Front-region bias.
Print media /

Communication

Electronic media /

Both communication and expressions.

2. Discursive vs. presentational (clearly parallels semiotic theory of icons, symbols, indexes) /

Susanne Langer.

Discursive symbols: as language. Abstract and arbitrary relationship between symbol and object, referent. Nothing to do with the structure of reality.
Presentational symbol: like pictures, sounds. More direct with the thing it is about.
Print media /

Mostly discursive

Electronic media /

Both presentational and discursive information

3. Digital vs. analogue /

Watzlawick, Beavin and Jackson.

Digital: either or
Analogue: continuous.
Print /

Digital information

Electronic media /

Both analogue and digital information.

Personal vs. impersonal response /

Because of the differences between print and electronic media, their messages tend to be about different things. Television deals with personal, private realm in the public arena. The separation between private and public is blurred as television necessarily reveals expressions; not only intended communication. Capturing personal attributes. Expressions as more ‘natural’ and real than words > how one tends to ‘know’ people from television.

From print to electronic media /

> from formal and social front region messages to informal and personal back region messages. Electronic media tend to merge personal and public spheres.