JOB TITLE:Discharge Liaison Team Leader

JOB TITLE:Discharge Liaison Team Leader

JOB DESCRIPTION

JOB TITLE:Discharge Liaison Team Leader

HOURS:37.5 per week

BASE:LOROS Hospice, Groby Road, Leicester

RESPONSIBLE TO:Enablement Team Manager/Safeguarding Lead

Role Profile:

The post holder is a senior member and part of the Hospice Enablement Team, whose aim is to enable appropriate admissions and safe and timely discharge of inpatients from the hospice.

The post holder is responsible for:

  • Providing leadership to and assist in the coordination of the discharge team and be a point of contact for the wider Enablement Team and MDT.
  • The safe and effective discharge of patients, in line with current legislation, policies and procedures.
  • Work in collaboration with the other members of the multidisciplinary team (MDT) to coordinate and facilitate discharge to home, care home or another hospice or hospital by
  • Carrying out Continuing Care Assessments and liaising with external agencies such as Continuing Healthcare Commissioning Support Units, Leicestershire Partnership Trust, University of Leicestershire Hospitals, and Adult Social Care.
  • Acting as an advisor in regards to Continuing Healthcare processes and procedures, keeping up-to-date with any changes which impact on LOROS patients.

Clinical Duties include:

  • To be responsible for assessments as necessary to facilitate discharge and packages of care for patients in accordance with Leicester, Leicestershire and Rutland Health needs assessment performed under continuing care legislation.
  • To ensure that discharge is timely and appropriate.
  • Ensure that the patients and their carers are kept fully informed of all discharge arrangements.
  • Establish links and close working relationships with the Clinical Commissioning Groups who co-ordinate access to continuing care funding.
  • Have effective working relationships with the wider MDT.
  • Maintain personal direct contact with individual patients.
  • Liaise with and assist the medial staff in the treatment, care, wellbeing and safety of the patient especially relating to discharge.
  • To carry out and comply with the prevention and control of infection as per LOROS policies and procedures.
  • Represent the Discharge and Liaison Team at MDT meetings, contributing to the planning of patient discharge.
  • Have an awareness of Safeguarding policies and procedures, and professional responsibilities to escalate concerns.

Educational and personnel duties include:

  • As Discharge Liaison Team Leader, to participate in the education of all staff on topics related to continuing care.
  • Assisting where appropriate with the induction and support of newly appointed trained, untrained and volunteer staff.
  • Supervision and assistance in the teaching of other nursing staff and volunteers in the Hospice.
  • Generating and maintaining a friendly and supportive team spirit with all Hospice staff.
  • Attend internal training, conferences and study days at the discretion of the Enablement Team Manager.

Administrative duties include:

  • Maintain accurate records of all discharge documentation and provide data as requested for monitoring purposes.
  • Be aware of the Health and Safety at Work Act, ensuring that related procedures are carried out correctly and recording accidents to patients, staff and visitors.
  • Follow Hospice procedure for maintenance and repairs of equipment.
  • Be aware of any complaints, taking immediate action by reporting to Head of In-patient Care Services/ Enablement Team Manager in accordance with Hospice policy.
  • Maintain confidentiality of patients and relatives.
  • Completion of any Notification of Concern documentation

GENERAL:

All staff are subject to Equal Opportunities Legislation, the Data Protection Act and LOROS Confidentiality Policy.

To carry out and comply with the prevention and control of infection as per LOROS policies and procedures.

All staff are subject to LOROS policies, procedures and conditions of service, with reference to the Health and Safety at Work Act 1974.

Take reasonable care for the health and safety of themselves and of other persons who may be affected by their acts or omissions at work.

Co-operate with their employer as far as is necessary to meet the requirements of the legislation.

All staff should be aware of and aim to contribute to LOROS’ Vision and Mission and also strive to exhibit the Values & Behaviours at all times (see attached document).

The contents of this job description are not exhaustive and may be amended in accordance with the needs of the service after discussion with the post holder whose agreement will not be unreasonably withheld.

Signed………………………………………………………… Date…………………………………………

Postholder

Signed……………………………………………………….. Date ………………………………………..

Line Manager

VISION

(Ourlongtermaspirationforoursociety)

Everyonewithanincurableillnesshastherighttoexcellentcare.Thisshouldvalueandrespecttheiruniquenessandtheirownchoices.Peopleshouldbeenabledtoliveanddiewithdignityandwithappropriateandcompassionatesupportforthemandtheirlovedones.

MISSION

(OurgoalsandactivitiesinworkingtowardsourVision)

LOROSisacharitywhoseaimistoenhancethequalityoflifeofadultpatientswithcancer,progressiveneurologicalconditionsandend-stageorganfailureforwhomcurativetreatmentisnolongerpossible.Patientsaretreatedatthehospiceandinthecommunitybaseduponclinicalneed,regardlessofbackgroundandtheabilitytopay.

LOROSspecialisesinholistic,multidisciplinarycare,focusedonthewholepersonandincludingfamilyandcarers.Thecaregiventakesintoaccountthepatients’physical,psychological,socialandspiritualneedsaswellas their ownchoices.Familymembersaresupportedinadjusting tolossandbereavement.

LOROScontributestotheeducationandtrainingofitsownandotherhealthandsocialcareprofessionalsandofvolunteers.Thecharityisalsocommittedtoresearchinordertoimprovetheunderstandingandpracticeofpalliativecare.

VALUESBEHAVIOURS

(Howwewillstrivetobe)

P:\PERSONNEL\Job Descriptions\Enablement\Discharge Liaison Team Leader December 2017.doc

PROFESSIONAL

FOCUSED
COLLABORATIVE

COMPASSIONATE
TRUSTED


in ourattitudeand everything wedo

onpatients,familiesandcarers whilst listening,learningandadaptingtotheirdiverseneeds

inworkingtogetherandwithothers

inprovidingcareandrespondingsensitivelytorequestsforsupport

withinourorganisation andbyour community

P:\PERSONNEL\Job Descriptions\Enablement\Discharge Liaison Team Leader December 2017.doc

KEY FACTS – JULY 2016

No. of individuals receiving patient care from LOROS p.a. / >2,500
Of whom admitted to Inpatient Ward / 590
No. of beds in Inpatient Ward / 31
Average length of stay (days) / 12
No. of participants in LOROS educational activities p.a. / 2,200
No. of employees / 330
No. of regular volunteers / 1,100
Expenditure on patient care p.a. / £7.7M
Minimum amount of income to be raised p.a. / £5.0M / Excludes the activity of LOROS Education, which is a self-funding service.
Portion of expenditure covered by NHS / 1/3rd
Portion of charity costs directed to care services / 91%
Cost per hour of running the charity / £870
Cost per bed/day including “overheads” / £525
Cost per attendance for Day Therapy / £240 / Day therapy now offers support to patients by a much wider range of professionals including physio, occupational and complementary therapists, doctors and chaplaincy.
No. of LOROS Shops / 28
No. of LOROS lottery members / 24,800

LOROS is a registered charity and also a company limited by guarantee which is governed by a Board of up to 15 unpaid voluntary Trustees. It is regulated by the Charity Commission, Companies House and the Care Quality Commission.

All money raised is spent locally in Leicester, Leicestershire & Rutland.

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