How to Access Various Hospital Applications from the Hospital Website

Providence Health System

How to access various hospital applications from the hospital website

In order to provide a more reliable service and secure access, Providence Hospital will be changing the way remote users access various hospital applications from the hospital website. The usernames and passwords currently used for the applications will continue to work. Only the web address and steps to access the applications will change.

Note: Users must have a Providence Hospital network/windows login in order to access the site with the applications. See your office manager if you do not have a Providence Hospital network/windows login.

If you need to have your network/windows password reset or your account unlocked, call the Help Desk at 1-251-633-1700. Be prepared to give the operator your birth month / birth year and the last 4 digits of your social security number for identification purposes.

If this is the first time using your network/windows logon, you will need to activate it and change the default password.

1.  Go to https://ahpm.ascensionhealth.org/showLogin.cc

2.  Choose “Change Password” from the left-hand side of the screen

3.  Enter your network User Name and Password

4.  Change the “log on to” field to Mobile, Al - ALMOB

5.  Type the computer generated verification code

6.  Click on “Login” and follow the rest of the screen prompts. When you get the screen asking you if you want to “register” you may close the window and proceed to the next set of instructions.

Please follow the instructions below to test access to the site with the applications.

1.  From the Providence Hospital website, select Physician Access and then Physician Portal CPOE / HEO / PACS/ eHIM Remote System Access.

2.  On the Providence Hospital SSL VPN Service page, enter your Providence Hospital network/windows Username and Password. Leave the GROUP setting to ALMOBremote.

3.  Once connected click on Web Applications in the upper left.

4.  Under Web Applications, click on Providence Remote Applications (Citrix)

5.  After clicking on Providence Remote Applications (Citrix), the Providence Hospital TAP & GO (TAG) login page will display.

6.  Follow the Prerequisite instructions to confirm your workstation has the proper Citrix Receiver installed. Follow the instructions on the Citrix Receiver site.

Note: This will only need to perform one time on each workstation. You may receive the message window below. Select Permit Use and check the box for “Do not ask me again for this site.”

7.  Enter your Providence Hospital network/windows User Name and Password.

Note: Do not check the box for Force Lite Version.

8.  Locate and select the appropriate application you need to access. The selected application will auto-login if you are a TAG (single sign-on) user in the hospital. If you are not a TAG user in the hospital, you will need to enter your application login and password credentials.

Note: The menu below is an example of the options the user may see after logging into TAG.

(July 12, 2016)