How LifeBalance Supports Clients with a Disability
It’s estimated that one in five Canadians will acquire a disability in his/her lifetime. A disability is a long-term, intermittent or recurring physical, mental, sensory, psychiatric or learning impairment that may hinder a person’s full participation in society on an equal basis. It could be caused by a genetic condition and present at birth, develop with age, or occur at any time due to disease or injury such as mental illness or addiction.
If you are personally dealing with a disability or an employee you manage is living with a disability, you can contact LifeBalance any time, 24 hours a day, seven days a week, to speak with a caring, professional consultant. Here are just some of the ways that LifeBalance supports clients living with a disability:
· Our consultants can provide resources and information, as well as referrals to counsellors or community agencies to help individuals dealing with a disability. If an employee has taken a leave from work, we can provide information upon the employee’s return to work to support successful outcomes.
· All consultants and counsellors receive training to ensure their understanding of and compliance with the Accessibility for Ontarians with Disabilities Act.
· Clients with a disability can connect with consultants and counsellors by phone through teletypewriter (TTY), via email, or through chat functionality on the program website. We can offer video counselling live via webcam, or a sign language interpreter for participants with a hearing or speech impairment for in-person counselling sessions. Upon request, we can provide referrals to counsellors with accessible offices for those requiring in-person sessions.
· All www.lifebalance.net content is available in text format for on-screen reading and download, and educational materials/audio files are available in transcript format.
· If you’re a manager or HR professional, you can access a management consultation, our specialized service designed to support you in performing your role according to best practice and applicable legislation.
Contact LifeBalance toll-free 24/7: 1.877.630.6701.
TTY: 1.877.371.9978
You can also visit www.lifebalance.net
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