2November 2015

High street entertainment retailers back in favour among consumers

The latest data on the physical entertainment market from Kantar Worldpanel, for the 12 weeks to 27 September 2015, shows a resurgence from the high street retailers, with hmv, GAME and Argos all increasing their year-on-year share. Hmv was the strongest performer, driven by successful multi-buy campaigns across both video and music, and narrowed the gap with online giantAmazon by 2.5 percentage points.

Fiona Keenan, strategic insight director at Kantar Worldpanel, explains: “The past quarter saw 68.4% of all physical entertainment sales came through the high street – up from 64.6% last year and the highest since May 2014, when big film releases such as Frozen drove footfall to stores. This strong performance has been led by the games market in particular, where high street spend grew by 7% in the past quarter.

“While online is losing share at the expense of the high street,the convenience factor is still incredibly appealing to consumers who are simplifying the process further by opting to shop directly through their smartphones. Mobile purchases accounted for almost 10% of online physical entertainment sales this quarter, up 23% on this time last year. With over 37 million people owning a smartphone, this is a significant opportunity for retailers to tap into.”

As Black Friday approaches, it is likely that online retailers will pull back this lost share. Fiona Keenan continues: “The week of deals leading up to Black Friday is typically the biggest of the year for both video and games, and given Amazon’s significant focus on the campaign we’d expect it to come out on top again. But while sales figures resulting from the campaign are impressive, past offers have appealed to shoppers that already buy these types of products, rather than enticing new shoppers into the market and really driving incremental spend.”

While games had a strong effect on the high street market, the overall sector declined by 8% in the past quarter, though this is largely down to spike in sales caused by the launch of Destiny last year. Removing Destiny’s salesfrom the market would leave games with a like-for-like growth of 14%, meaning the rest of the market is performing well. With blockbuster titles such as Fallout 4 and Star Wars: Battlefront still to come this year, there could be better results for the market next quarter.

Fiona Keenan comments: “This quarter’s biggest title has been EA Sports’ FIFA 16, despite only being released towards the end of September. Tesco and GAME were the big winners with the game, taking over 50% of the opening weekend’s sales between them. GAME continues to perform well across sales of fourth generation console games and has maintained its strong performance in 2015, keeping its share of the games market above 30%.”

Music was the strongest performing among the physical entertainment markets this quarter, with room for further improvement as the Christmas period approaches – particularly with Adele’s latest album, 25, set for release in November. A fall in sales of 4% is in contrast to larger declines in the wider entertainment market and suggests that physical music can still sit alongside the growing streaming industry, particularly benefitting from easier gifting options.

ENDS

Kantar Worldpanel Entertainment*
Retailer Barometer - Spend Share %
12 w/e 28 Sep 14 / 12 w/e 27 Sep 15 / PPT Change
Amazon / 21.6 / 20.4 / -1.2
Tesco / 16.0 / 15.7 / -0.3
hmv / 12.3 / 13.6 / 1.3
GAME / 9.5 / 10.6 / 1.1
Asda / 11.2 / 9.2 / -2.0
Sainsbury's / 7.3 / 8.2 / 0.9
Argos / 3.2 / 4.2 / 1.0
Morrisons / 3.2 / 3.4 / 0.2
Play/Rakuten / 2.5 / 0.8 / -1.7
Other / 13.2 / 13.9 / 0.7

* Includes physical sales of videos, games and music.

Please note: Kantar Worldpanel entertainment barometer data has been reworked for 2015 to remove sales of pre-owned music, video and games from our measure of the market.As such, the entertainment barometer figures published from 26 January 2015 are not directly comparable to data previously reported.

About Kantar Worldpanel’s Entertainment Retail Barometer

The Kantar Worldpanel Entertainment Retail Barometer is based on Kantar Worldpanel data for the 12 weeks to 27 September 2015. The barometer includes physical sales of videos, games and music. Vinyl sales are not included. Kantar Worldpanel Entertainment is the leading provider of continuous consumer panel research, measuring the film, music and game purchasing trends of 15,000 demographically representative individuals in Great Britain.

All data is based on the value of items being bought by these consumers. Kantar will only support data that is published in the context in which we have presented it and our own interpretation of these findings, other interpretations may not be accurate and we cannot be held responsible for them.

About Kantar Worldpanel

Kantar Worldpanel is the world leader in consumer knowledge and insights based on continuous consumer panels. Its High Definition Inspiration™ approach combines market monitoring, advanced analytics and tailored market research solutions that inspire successful actions by its clients.

Kantar Worldpanel’s expertise about what people buy or use – and why – is recognised by brand owners, retailers, market analysts and government organisations globally.

With over 60 years’ experience, a team of 3,500, and services covering 60 countries directly or through partners, Kantar Worldpanel helps brands grow in fields as diverse as FMCG, impulse products, fashion, baby, telecommunications and entertainment, among many others.

For further information, please visit us at

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About Kantar

Kantar is the data investment management division of WPP and one of the world's largest insight, information and consultancy groups. By connecting the diverse talents of its 12 specialist companies, the group aims to become the pre-eminent provider of compelling and inspirational insights for the global business community. Its 27,000 employees work across 100 countries and across the whole spectrum of research and consultancy disciplines, enabling the group to offer clients business insights at every point of the consumer cycle. The group’s services are employed by over half of the Fortune Top 500 companies.

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