Frontline Symbols
FrontLine Symbols
FrontLine uses symbols that appear on line items in the Customer Order window, PurchaseOrder window, in equipment sets, and during lookups. These symbols show the status of line items at a glance, so users will know immediately what is going on in a ticket. The following is a key for the symbols you will see frequently in FrontLine.
Repair item not covered under warranty or service contract
Line item is part or labor and is assigned to a specific repair item
Package line item showing total price of package items below
Line item is part of a package
Line item is complete and invoiced (Customer Orders) or line item is fully received and checked in (Purchasing & Receiving)
Line item is quoted in customer orders, or a quote request in purchasing and receiving
Line item is part of an exchange
Line item has line notes- point to the symbol to see the notes heading
Line item is on hold- not ready for checkout in customer orders, not ready for check-in in purchasing & receiving
Line item is ready for checkout in customer orders, or check-in in purchasing & receiving
Item has unique identifiers- for example, a serialized item
Line item is returned
Line item is discounted- see line below for discount amount
Line item displays the discount to the line item above
Package discount line for package items above
Unit covered by warranty or service contract
Bill to Other: Orders shipped to this address are billed to another customer
Location is a bill to address
Location is a ship to address
Address can be sold to on account
Location is the sold to address
Order contains notes
Bill excluded from recurring bills
Line itemis special ordered
Line item is backordered
Item was unidentified in inventory
Unit is covered by a provisioning contract
Line item is urgent
Item has been received into inventory
Identifier document contains link to a file or website
Contacts symbol found in customer file- tags locations with contacts
D Depot Repair line items in the Customer Orders window
Line item will not be printed on forms
Parts view shows vendor part number instead of stock number on purchase orders
Shipping line with this symbol indicates part of the line quantity has been marked backordered, or some parts used to repair the unit are marked backordered
Package symbol appears in the sale price column of the Unit Details tab of the Scan Match dialog box if a unit was sold as part of a package
The Green Box symbol appears in the Customer Orders window to indicate that the quantity of a line has been assigned from inventory. The same green box appears in the Purchase Orders window to indicate that all of the quantity of a line has been received into inventory. These green boxes disappear once the order is finalized, and they are replaced by the green check mark.