Frequently-Asked Questions About AHIP In-Person Events and Conferences

Frequently-Asked Questions about AHIP In-Person Events and Conferences

HOTEL / TRAVEL

Where will the event be held?

Sometimes events are held in a hotel conference space and sometimes events are held in convention/conference centers. Please see the event’s website for details.

Are there discounted room rates?

For most events, AHIP secures a block of discounted hotel rooms that are available to eventparticipants. Please visit the event’s travel information page to learn about locations, rates, reservation cutoff dates, instructions for making your reservation, and other important information.

NOTE: Please be aware that AHIP does NOT work with any outside companies to provide housing details for our events. AHIP never requests credit card numbers or housing reservations over the phone. AHIP has not endorsed any private companies other than the hotels where our events are being held to act on our behalf. AHIP cannot be held responsible for any hotel reservations made through any other company.

When should I plan to arrive/leave?

Please review the event’s agenda for start and end times. We suggest you arrive the afternoon or evening before sessions begin to attend the full program, and encourage you to pick up your badge earlytoavoid lines on the first day of the event. When planning your travel, note that the closing sessions for AHIP events are the most powerful, so you don’t want to leave early to catch a flight.

REGISTRATION

What is included in my event registration?

You may access all sessions, access the Display Area/Exhibit Hall, and attend networking activities.Please note that registrations do not include transportation to/from the conference, hotel accommodations, or meals/refreshments not listed in the event’s agenda.

NOTE: If events are co-located, you may only access the event(s)for which you are registered. There are usually discounted options to attend more than one co-located event.

What does it mean when you say that events are co-located?

To help you try to maximize your time out of the office, having co-located events means that we are holding two (or more)events, one right after the other, in the same location. We’d like for you to be able to attend as many of the sessions and networking activities as possible, but you must be registered for a particular event to attend its’ sessions. (Badges will be checked at the doors.)

Please review the events’ agendas and check your registration to make sure you are registered to attend the event(s) with the sessions you want.

If I don’t register before the Early Registration Discount deadline, are there still discounts available?

AHIP members receive discounted pricing, even after the Early Registration Discount period ends. In addition, we offer team discounts for AHIP health plan members and a discount for young professionals in the industry (must show valid ID onsite). There may also be discounts available if you register for multiple co-located events.

May I still register if I’m not an AHIP member?

For most, but not all, of AHIP events, the answer is “Yes.” As many stakeholders work together to transform health care, we encourage health care industry professionals who are not with AHIP member health plans and insurers to attend. You will find non-member pricing options on each event’s website.

For some events, registration is limited to people working at organizations who are AHIP member health plans. For some events, registration is limited to CEOs, C-suite, and senior executives. These requirements (if in place) are clearly noted on the event’s website and any registrations are considered pending until approved by AHIP staff.

How can I get a payment receipt for the conference?

Following your online registration, you will receive an email with registration and payment details. If you’ve already registered and need a copy of your receipt, simply contact us at .

How do I change my registration?

Every event website has an option on the registration page to “Modify Registration.” Simply log in using your email address and confirmation number and update any necessary information. If you forget your confirmation number, please reach out to us at .

What if I’m unable to attend unexpectedly?

Several options are available to you. Please visit the event’s registration policies webpagefor details about substitutions and cancellations.If you have a question about your registration, please reach out to us at .

AT THE CONFERENCE

When and where may I pick up my badge and conference materials?

Each event has an AHIPRegistration and Information Desk (different from the hotel’s registration desk) where you may pick up your badge and any available conference materials.

Approximately one week before your event(s), you will receive an email letting you know the exact location of the AHIP Registration and Information Desk, along with the specific days and times the desk will be open for you. We encourage you to pick up your badge early to avoid lines on the first day of the event.

NOTES

• Badges are required to attend all events. Badges will be checked at the door to each session. Please check your badge to make sure you are registered for the event(s) you want to attend.
• If you lose your badge, you may obtain a replacement badge at the Registration and Information Desk. Reprint fees may apply at some events.
• AHIP requires that all event attendees show a valid government issued photo ID to pick up their badges.

Will a conference agenda be handed out at the conference?

We encourage you to print an agenda from the website prior to attending the conference. On the conference website/agenda page, you will see an option to view/print a pdf in the top right portion of your screen.

Is there an AHIP conference app?

A conference app may be available for certain events. Please refer to the email you receive approximately one week in advance of your event(s) for availability. In the event that an app is not available, we encourage you to print an agenda from the website prior to attending.

Are meals/refreshments served?

Please refer to the event’s agenda to see what meals and refreshments are included with your registration.

NOTE: Special meal requests (vegetarian, vegan, life-threatening allergy) may be made during the registration process. If you need to update your request, you may do so via the event’s “Modify Registration” page.

Is WI-FI available?

Yes, WI-FI is available during events. Please refer to the email you receive approximately one week in advance of your event(s) for log in information. WI-FI log in information will also be posted throughout the event.

What social media options are there?

We encourage you to share your participation before, during, and after your event(s).

• Twitter: We’ll live-tweet during the event from @AHIPCoverage. Event-specific hashtags will be posted throughout the event so you can join the conversation with fellow attendees.
• Facebook: We’ll shareevent photos and updates from our group at Facebook.com/AHIP and encourage you to do the same.
• LinkedIn®: Start a conversation in our AHIP Education group to connect with attendees, sponsors, and speakers.

NOTE: Video and sound recording at AHIP events is strictly prohibited.

Will I receive copies of the presentation materials?

Presentations for the event(s) for which you’ve registered will be made available afterwards via an emailed link. Please note that some speakers choose not to make their presentations available, or to modify them slightly.

Are attendee lists available to anyone registered for the conference?

Attendee lists are not made public for any AHIP conferences. Limited attendee information is available only as a part of sponsorship packages.

Is there a dress code?

The dress code for AHIP events is business casual.

What kind of accessibility arrangements are available?

Conference locations are wheelchair-accessible.Please contact us at ith any requests.

SPONSORSHIP

My company is interested in sponsorship/exhibiting opportunities. Who should we contact?

Please contact a member of our Business Affairs Team at or 866.707.AHIP (2447) to see which opportunities are right for you.

Are attendee lists available to sponsors?

Attendee name, title, and company name are provided as part of sponsorship packages.

We are sponsors of this year’s event. Where can I obtain additional details?

Please contact Lela Martinez at r 866.707.AHIP (2447).