Monthly Craft Allowance of $25 Which Expires -At the End of Each Month

Retail Specialist

20 hours/week

Hourly/Non-exempt

Monthly craft allowance of $25 which expires -at the end of each month.

Reports to: Site Director

Direct Reports: None

JOB SUMMARY: This position is responsible for receiving, processing and sales of high quality and safe creative reuse materials for retail and providing excellent customer service in a welcoming environment.

Duties include, but are not limited to:

Retail Operations

·  Providing excellent customer service

§  Communicate effectively

§  Ensure customers are greeted professionally, warmly and helpfully

·  Retail cashiering

·  Opening/closing store as scheduled

·  Sort, stock and organize sections

·  Maintain a clean and orderly shopping environment

·  Assist with display and promotions

·  Supervise retail volunteers

Materials Operations

·  Providing excellent customer relations while receiving materials

·  Staying current on what materials are accepted

·  Using appropriate protocol in sorting received materials

·  Using appropriate pricing protocol as directed by store manager

·  Stocking items according to accepted protocol onto the floor

·  Maintaining high quality standards for handling materials

·  Help direct materials volunteers to ensure safe and efficient processing

Working Conditions

·  A moderate frequency of unassisted heavy lifting (up to 40 lbs. on an occasional basis per shift)

·  Bending, stooping and climbing

·  Standing and walking for the duration of the shift

·  Working in hot and cold climates

Expectations of all SCRAP Staff

·  Work as part of a team with other staff, programs, volunteers and Board of Directors to fulfill SCRAP’s mission

·  Communicate effectively and focus on good stakeholder relations

·  Greet stakeholders professionally, warmly and helpfully

·  Stay current with the environmental services community and sources of information and referral for callers and customers

·  Stay current with developments in recycling and reuse, including legislation and availability of recyclable materials markets

·  When necessary, say “no” tactfully and suggest other community resources to meet appropriate need

·  With other staff, act as an Ambassador for SCRAP in the community

TO APPLY:

Please submit a cover letter and resume (with 3 references with at least one reference a former supervisor) to National Executive Director, Kelley Carmichael Casey at .

SCRAP is a 501(c)3 non-profit organization. Our mission is to inspire creative reuse and environmentally sustainable behavior by providing education programs and affordable materials to the community.

Revised 9.15.16