Nichols, Linda O.
Date of Preparation: March, 2016
CURRICULUM VITAE
NAME: Linda Olivia Nichols
WORK ADDRESS: Education Service (11H)
Veterans Affairs Medical Center
1030 Jefferson Avenue
Memphis, TN 38104
(901) 523-8990, x 5082
(901) 577-7439 (fax)
EDUCATION:
Undergraduate: Memphis State University, 1969-1972, B.A.,
Anthropology, magna cum laude, 1972.
Graduate School: Louisiana State University, 1972-1974, M.A.,
Anthropology, 1976. Thesis: Status and biology:
a nonmetric osteological analysis.
Washington University, St. Louis, 1974-1979, Ph.D.,
Anthropology, 1982. Dissertation: Community and
the elderly: an urban example.
Certified Trainer: Bayer Institute for Health Care Communication, 1996-Present
Clinician-Patient Communication
Difficult Clinician-Patient Relationships
Choices and Changes: Clinician Influence and
Patient Action
Creating Integrated Care and Healthier Communities: A Microworld Experience, VA System
HONORS:
1993 President Clinton’s Health Care Reform Task Force
1993 Certification of Appreciation, Health Care Reform, Hillary Rodham Clinton
1993 Department of Veterans Affairs, Commendation, White House Health Reform Care Task Force
1993-1994 National Veterans Affairs Health Care Reform Program, one of three field staff detailed to Washington, D.C
1994 Department of Veterans Affairs, Certificate of Appreciation, National Health Care Reform
1994 Federal Executive Association, Professional/Scientific Employee of the Year, Memphis-Metropolitan Area
1992, 1993 VA Memphis, Special Contribution Award,
1993 Department of Veterans Affairs, Special Contribution Award, Medical Care Cost Recovery
1994 United Tennessee Veterans Association, Professional Employee of the Year
2000 Commendation, Department of Veterans Affairs
2001 Employee Education System, Department of Veterans Affairs, Excellence Award
2002 National Academies of Practice Interdisciplinary Creativity in Practice and Education Award for book Team Performance in Health Care: Assessment and Development (Contributor)
2005 Special Contribution Award, MidSouth Health Care Network (Veterans Integrated Service Network 9), 2005
2008 Federal Executive Association, Executive/Managerial Employee of the Year, Memphis VAMC
2008 Featured in VA Research Currents: Research News from the U.S. Department of Veterans Affairs, March 2008
2008 Rosalynn Carter Leadership in Caregiving Award
2008 Special Aging Award for REACH VA project by U.S. Senate Special Committee on Aging, published in the Recognition of Excellence in Aging Research committee report under the Department of Veterans Affairs and National Institute on Aging (NIA)/National Institutes of Health (NIH).
2009 Federal Executive Association, Professional/Scientific Employee of the Year, Memphis VAMC
2009 Mayor’s Honor Award for Visionary Leadership, Memphis VAMC
2011 Agency for Healthcare Research and Quality’s Health Care Innovations Exchange invited profile: “Individual and Group Support Sessions Enhance Skills and Knowledge, Reduce Burden and Depression for Caregivers of Dementia Patients”. https://innovations.ahrq.gov/profiles/individual-and-group-support-sessions-enhance-skills-and-knowledge-reduce-burden-and
2013 Outstanding Professional Training Site, University of Memphis Clinical Psychology Program (2012 – 2013 academic year).
2014 REACH VA used as exemplar for framework to accelerate use of comparative effectiveness and patient–centered outcomes research in clinical practice. PCORI (Patient Centered Outcomes Research Institute) Study on Dissemination and Implementation of Health & Health Care Evidence. Framework being developed by PCORI, Mathematica Policy Research, AcademyHealth, Palladian Partners, WebMD, July 2014.
2014-2015 Member, Institute of Medicine Committee on Family Caregiving for Older Adults
2015 Member, Committee to Implement Caregiver Interventions, Gerontological Society of America (GSA) and the American Society on Aging (ASA)
2015 Alternate Member, Health Resources and Services Administration (HRSA) Alzheimer’s Disease Uniform Curriculum Module Committee
2015 Member, Health Resources and Services Administration (HRSA), Alzheimer’s Disease Uniform Curriculum Caregiver Module Sub-Committee Members
2015 American Academy of Home Care Medicine Innovation Award for paper - Edes T, Kinosian B, Vuckovic NH, Nichols, LO, Becker MM, Hossain M. (2014). Improved Access, Quality and Cost for Serious Chronic Disease. Journal of American Geriatrics Society, 62:1954–1961.
2015 Awarded Fellowship, Gerontological Society of America, Social Research, Policy and Practice Section
SOCIETY MEMBERSHIPS:
Gerontological Society of America, Fellow
Society for Applied Anthropology, Fellow
Mid-South Association of Professional Anthropologists, Vice-President, 1983, President 1987-1989.
Memphis-Shelby County Council on Aging, First Vice-President, 1985-1986; President, 1986-1987; Board, 1987-1988, 1990-1991, 1993-1994.
UNIVERSITY APPOINTMENTS:
Professor, Department of Preventive Medicine, University of Tennessee Health Science Center, Memphis, Tennessee, 2005-present
Associate Professor, 1996-2005, Assistant Professor, 1988-1996,
Instructor, 1984-1987
Professor, Department of Internal Medicine, University of Tennessee Health Science Center, Memphis, Tennessee, 2005-present
Associate Professor, 1996-Present, Assistant Professor, 1988-1996,
Instructor, 1984-1988
Adjunct Professor, Department of Anthropology, University of Memphis, 1984- Present.
Instructor, Division of Geriatrics-Gerontology, Department of Medicine, SUNY-Buffalo, School of Medicine, Buffalo, New York, 1980-1983, freshman and junior geriatric medicine courses
Project Director, Department of Community Medicine, St. Louis University, School of Medicine, St. Louis, 1978, health needs assessment of Hyde Park neighborhood, directing medical student projects
Instructor, General Studies and University College, Washington, University, St. Louis, 1977, anthropology of contemporary America and medical anthropology
Instructor, University School for Continuing Education, University City, Missouri, 1977, physical anthropology
Instructor, Department of Sociology and Anthropology, St. Louis University, St. Louis, 1977, introductory anthropology
Head teaching assistant, Department of Anthropology, Washington University, St. Louis, 1976
Instructor, Department of Anthropology, Memphis State University, Memphis, Tennessee, 1974-1975, physical and cultural anthropology
HOSPITAL/OTHER APPOINTMENTS:
Co-Director, National Caregiver Center, Memphis Veterans Affairs Medical Center and Caregiver Support Program, Department of Veterans Affairs, 2011-Present
Researcher, Health Services Research and Development, Memphis VAMC, 1983-present
Interim Associate Chief of Staff/Education, 2007. Responsibility for VA Memphis employee, trainee, and graduate medical education.
Chief, Employee Education, Memphis VAMC, 1997 – 2007. Responsibility for VA Memphis employee education.
Director, Interprofessional Team Training & Development Program, Memphis VAMC, 1983-present, National and local program to train staff and students in team process and geriatrics.
Coordinator, Division of Geriatrics-Gerontology, Department of Medicine, SUNY-Buffalo, and Geriatrics Service, Buffalo Veterans Affairs Medical Center, 1980-1983, geriatrics program development and evaluation, grant writing and management, coordination of university, hospital and community research, education and clinical services, coordinator for student and continuing education courses.
Evaluator, Network in Aging of Western New York, Inc., 1981-1983, program analysis.
Assistant, Research and Evaluation, Whitehaven Southwest Mental Health Center, Memphis, Tennessee, 1975, program evaluation.
PROFESSIONAL EXPERIENCE:
Advisory Council, Aging Commission of the MidSouth (Delta Area Agency on Aging), 1988-2003
Chair, 1992-1999; Vice-Chair, 1990-1991; Planning and Research Committee 1984-1999; Chair, 1988-1991; Public Awareness Committee, 1987-1991
Board of Directors, H.W. Durham Foundation, 1989-Present
Member, Grants Review Committee
Co-Developer and Evaluator, Senior Leaders, Inc., Leadership for an Independent Future through Empowerment (LIFE), empowerment training program for older persons, 1991-2009. Faculty Senior Leaders Leadership Training Institute, October, 1998
Evaluator, Geriatric Interdisciplinary Team Training (GITT) National Program Evaluation, 1997-2000, with UCLA Department of Medicine, evaluation of 8 Hartford Foundation funded geriatric interdisciplinary training programs
Needs Assessment and Strategic Planning Committee, Alzheimer's Association, Memphis Chapter, 11/99-6/00
Facilitator, The Co-Op (community non-profit devoted to turf free collaboration), helping community groups come to consensus around problems, 1997-1998
Working Group, Health Risk Behaviors in Primary Care, Robert Wood Johnson Foundation, 6/03. Implement primary care screening for multiple health risk factors
Consultant, Strategic planning,
Neshoba Unitarian Church, Homebuilders Association of Memphis, Crippled Children’s Foundation
Reviewer, Gerontological Society of America Annual Meeting, abstracts, 1990-2010.
Reviewer, Administration on Aging Alzheimer’s Evidence Based Grants to States, February, 2009.
Reviewer, Alzheimer's Association Regular Grant Cycle, Career Development Awards, International Research Grant Program, 2009-2014.
Reviewer, Journal of Applied Gerontology, January 2014
Reviewer/Study Section, VA QUERI program, June, 2014.
Reviewer, Journal of Health Communication, July 2014
Reviewer, UK Department of Health (DH) Policy Research Programme, reviewing applications to evaluate Health Education England’s training mandate for developing dementia competency for the healthcare workforce, July 2014.
Reviewer, VA Rehabilitation Research and Development, Small Projects in Rehabilitation Research (SPiRE), November 2013, 2014
Invited Reviewer, Alzheimer’s and Dementia Translational Research and Clinical Interventions journal, February 2015
Invited Reviewer, Central Commissioning Facility, Research for Patient Benefit Programme, National Institute for Health Research, July 2015
Invited Reviewer, 2017 Follow-Up Survey, Millennium Cohort Family Study, Henry M. Jackson Foundation, Military Population Health | Naval Health Research Center
Reviewer, March, 2016. Health Disparities in and Caregiving for Alzheimer's Disease Special Emphasis Panel (SEP). Healthcare Delivery and Methodologies (HDM) IRG, National Institute on Aging.
TEACHING EXPERIENCE:
University of Tennessee Students
Students (Medicine Year 2), Introduction to Clinical Skills class, lecture and small group discussions, 1997-1999
Physician-Patient Communication
Communicating Non-Defensively
Gender Differences
Professional Behavior
Diversity in Care
Students (Medicine Year 2), Intercultural Medicine, small group facilitator, 2000
Medical Residents, "Economics and Health Care Practice", yearly lecture
Geriatric Rotation, “Health Care Reform”, “Interdisciplinary Practice”, 1-2 residents/month, 1986-1998
VA Ambulatory Care Medicine Residents, 1996, Principles and Practices of Managed Care
Students (Dental Year 4), "Attitudes toward aging" and "Interdisciplinary Practice," lectures
Medical Residents, “Communicating Effectively”, 1996, 2000
VA Students
Yearly VA student training in geriatrics and interdisciplinary practice through funded stipends (Nursing, Social Work MSW, Pharmacy Pharm.D., Psychology Ph.D., Occupational Therapy BA, Audiology MA, Speech Pathology MA) - approximately 20 trainees for 1 1/2 hours/week/6 months, 1985-2000.
VISN 9 Leadership Institute (Tennessee – Memphis, Murfreesboro, Mt. Home, Nashville; Kentucky – Lexington, Louisville; West Virginia – Huntington)
Team Training, 2000-2009
Working with the Generations, 2000-2009
Change Receptivity, 2000-2009
Coping with Stress and Recognizing Stress in the Workplace, 2000-2009
MicroWorld computer simulation, VISN 9 Leadership Institute, 2002-2009
VAMC Memphis staff, LEAP Program, 2007-present.
VAMC Memphis staff, LEAD Program, 2009-present.
VISITING PROFESSORSHIPS AND INVITED LECTURES:
Directors, Nursing Home Care Units, 3 VA Regions (approximately 120), Atlanta, GA, April 23, 1985
Nutrition Support Teams - 7 regional Training teams plus Regional Training, all VA nutrition teams, 1988 - 1991
Using Teamwork to Make Things Happen: An Ambulatory Care Team Program, 43 Region 2 Medical Centers, 1991 - 1993
Teamwork. Blood Borne Pathogens in Health Care Settings, 172 VA facilities, 1991 - 1992
Medical Care Cost Recovery: The Team Approach - all 172 VA facilities, 1991
Teamwork. Prosthetic and Sensory Aids Service Leadership Conference - service chiefs, all 172 VA facilities, 1992
Teamwork. Drug Use Evaluation National Training Program - all 172 VA facilities, 1992- 1993
Teamwork. Nurse Locality Pay System Training - all 172 VA facilities, 1993
Teamwork. Clinical Managers Institute, 1993 - new service chiefs, system wide
Ambulatory Care: Managing the Transition to Primary Care - all 172 VA facilities, 1993-1994
Teamwork. Mental Health in Long Term Care National Training Program - 40 VA facilities, 1993 - 1994, 1996
Teamwork. Clinical Indicators Symposium, 1993, all 172 VA facilities
Strategies for Competing under Health Care Reform, 43 VA Medical Centers, 1994
Teamwork. Fire and Safety Program, Region 3 (approximately 40 VA facilities), 1994
Integrating Primary Care into the Interdisciplinary Team and Ethical Dilemmas: Interdisciplinary Conflict, VA Staff, San Antonio, TX, 1995
Teamwork. Nursing Quality and the Agenda for Change, Nursing Quality Management Coordinators, Northport, NY, 1995
Change in the Health Care Environment, National Ambulatory Surgery VA Staff, 1996
Working Together: Succeeding in the New Health Care Environment, Family Practice Physicians, Hamot Medical Center, Erie, PA, 1996
Teamwork. Ambulatory Care Data Capture Conference, 600 VA Staff, 1996
Department of Medicine Grand Rounds, The Importance of Physician-Patient Communication, University of Tennessee, June 12, 1996
Becoming a Consultant, Medical Care Cost Recovery, Overland Park, KS, 5/16/97
Facilitator, VISN9 Strategic Planning Consensus Conference, 6/97
Communication and Conflict. Leadership VA Alumni, San Diego, 250 staff, 10/97
Team Building Retreat, Department of Veterans Affairs, Office of the Assistant Secretary for Management, 10/97
Facilitator, Journey of Change, VA Senior Leadership Conference, 12/97
Faculty, Integration Management Retreat, North Florida-South Georgia Healthcare System, 7/98
Elder Care Symposium, Kaiser Permanente Southern California Permanente Medical Group, Workshop - Developing Criteria for Selecting Patients for Team Care, 3/19/99
Elder Care Symposium, Kaiser Permanente Southern California Permanente Medical Group, Keynote - Evaluating Team Effectiveness, 3/19/99
Pediatrics Bioethics Rounds, UT, Communication, 1/5/00
Thirty-third annual review course for the family physician, Communication, 3/14/00
Alzheimer's Seminar Series, The Dementia Center and Department of Geriatrics, Little Rock, AR. Nichols, L., & Martindale-Adams, J. (2000, April). Primary Care and Alzheimer's Disease: The Resources for Enhancing Alzheimer's Caregivers Health Project.
Bay Pines VAMC, Clinician Patient Communication, 10/4-5/00
Leadership VA, Leadership and personal style, 4/15/02, 4/15/03, 4/9/04
VA Geriatric Research, Education and Clinical Center (GRECC) conference, Columbus, Ohio, Team building, 4/17/02
Alzheimer’s Network of Memphis, Training, dementia caregiving and research, 6/20/02
UT Boling Center for Developmental Disabilities, Leadership and Supervision in the Field of Human Services: Building a committed team, 11/7/02
Working with Others – Women in Medicine Leadership Conference, 9/27/03
Facilitator, The Rocky Road to Recovery: Public Policy Options to Enhance Recovery from Mental Illness and Substance Abuse – UT Center for Health Services Research /Robert Wood Johnson Tennessee State Forums Partnership, Nashville, 11/3/03
The Patient’s Perspective. Making the Connection: The Link between Malpractice Liability and Improved Health – UT Center for Health Services Research /Robert Wood Johnson Tennessee State Forums Partnership, Nashville, 2/10/04
Tennessee Association for Quality, Working with the Generations, Memphis, 6/8/04
Team Building – Train the Trainer for Chancellor’s Hours – interdisciplinary activity for UT students, 7/22/04, 7/28/04
UT Center for Health Services Research /Robert Wood Johnson Tennessee State Forums Partnership: Creating Choices: Serving Older Adults and Other Adults with Disabilities in Tennessee, Speaker, Nashville, 2/9/05
VA National Nursing Home Summit, San Antonio, Team building – three sessions for teams from all VA facilities, 4/13/05
VHA Care Coordination & the Caregiver Forum, Washington, D.C., Low Tech Telehealth Interventions for Caregivers, 1/17/-19/2007.
VA National Home Care Conference: Collaborations in Home and Community-Based Care, Minneapolis, Caregiver Support/Issues, 5/14/08.
Nichols, LO. The REACH VA Dementia Caregiving Project. Rosalynn Carter Institute Annual Caregiving Summit, October 24, 2008.
Nichols, LO, Martindale-Adams J. REACH VA: Translation of a Research Program. Administration on Aging Alzheimer’s Disease Supportive Services Program (ADSSP) Evidence-Based REACH cluster grantees, including North Carolina, Florida, Georgia, and Arizona, 2/09.