Paul D. Diaz, Sr.
1500 E. Horatio Avenue, Maitland, FL 32751
(407) 314-8904 Phone (775) 361-0904 Fax
The Walt Disney Company, Park Operations/Attractions
November 2007 to Present
PERNER: 00384682
RECEIVED TWO (2) FANATIC CARDS FOR OUTSTANDING SERVICE DURING AN EVACUATION OF MISSION: SPACE
· Currently deployed to Epcot Future World East, Mission: SPACE.
· Demonstrated knowledge and understanding of Walt Disney World Resort culture and operations.
· Demonstrated ability to build influential relationships within the company .
· Work well in a team environment.
· Very high energy/positive attitude.
REALTY WORLD™ Orlando, Qualifying Broker
February 2005 to Present
· Oversee marketing activities for all residential and commercial properties.
· Generate sales leads and negotiate residential and commercial transactions.
· Perform market research and set price targets for residential and commercial properties.
· Understand the Florida residential and commercial real estate market status and projected trends.
· Develop strategy for residential and commercial sales to maximize long-term value.
· Create competition for specific properties where such a strategy is advisable.
· Prepare terms and coordinate with counsel to generate legal documents.
· Engage the residential and commercial brokerage community to support sales program.
· Coordinate with all parties to provide the technical support needed for each transaction.
· Demonstrated analytical knowledge and experience .
· Demonstrated writing and giving executive presentations skills .
· Demonstrated strong problem solving and technical skills .
· Proven ability to deploy and deliver projects and initiatives .
· Proven ability to take initiative and get things done.
· Work well in a team environment.
· Very high energy/positive attitude.
CENTURY 21™ Real Estate Professionals, Branch Manager, December 2001 to February 2005
· Managed 87 agents.
· Oversee the sales activity in the branch.
· Leverage agent staff to proactively generate sales revenue.
· Develop and grow the business.
· Exceed client expectations.
· Manage the market trends.
· Provide positive and aggressive leadership to ensure maximum revenue potential.
· Manage all Real Estate agents in my branch.
· Maintain, develop, and grow business as it relates to home sales and home listings.
· Monitor sales team metrics and guide team toward meeting/exceeding goals.
· Train and advise/consult sales team on prospecting, demonstrating services, and closing transactions.
· Create and maintain an environment conducive to effective selling and client advocacy.
· Manage a P & L
· Complete accurate projections, including revenue, productivity, headcount, and net income goals.
· Recruit, hire, train, mentor and motivate agents.
· Review and evaluate performance of agents during probationary period, and ensure agents have necessary tools to perform their job
· Identify trends in the market.
· Ability to solve problems using analytical frameworks to streamline the process.
· Excellent communication skills, both oral and written.
· Ability to interact at various levels in the organization.
· Ability to handle confidential information in a mature manner.
· Possess ability to work with and through others to achieve desired results.
· Work well in a team environment.
· Very high energy/positive attitude.
PROSAR Technologies, President/Commercial Broker, August 1999 to January 2002
· Responsible for preparing the company for sale.
· Responsible for listing, marketing, and selling company owned real estate.
· Company was deep in “the red” when I was hired.
· Owners hired me for 20 quarters to show growth in every quarter while preparing the company for sale.
· Completed the task within a three-year period instead of five.
· Replaced staff.
· Hired, motivated, and trained new sales team.
· Doubled sales in 2000, doubled again in 2001.
· Sold more inventory in 2000 and 2001 than the company had sold in the prior 8 years combined.
· Work well in a team environment.
· Very high energy/positive attitude.
Morgan Stanley, Associate Vice President – Investments, September 1995 to July 1999
· Drive insights through research and analysis from a range of industry, consumer and competitive data.
· Partner with various team members to further drive insights through analytics data.
· Develop and maintain a strategy for utilizing industry, consumer and competitive research data.
· Work with management to determine research priorities and execute against them.
· Make actionable business recommendations using research results.
· Obtain relevant statistics to support major initiatives.
· Monitor industry publications to track trends, consumer preferences, etc.
· Gather and organize published/secondary data.
· Build relationships with internal and external clients.
· Develop presentations based on research findings.
· Present results and recommendations to varying levels of management and clients.
· Technical proficiencies in PowerPoint, Excel, and Word.
· Ability to learn new software packages quickly.
· Ability to analyze, interpret, and report industry, consumer and competitive data.
· Demonstrated ability to manage and prioritize multiple tasks and demands of a variety of clients.
· Ability to format data so it is concise, easy-to-understand and actionable.
· Ability to read, analyze and interpret a wide array of written information including business periodicals, professional journals etc.
· Ability to effectively present information and respond to questions from audiences at various levels.
· Work well in a team environment.
· Very high energy/positive attitude.
The Graham Companies, Sales Representative, December 1992 to October 1995
· New Home Sales in the Lakes On The Green Subdivision.
· Prospected local renters to convert into homeowners.
· Youngest sales professional in the team (hired at 18).
· Top sales agent by unit sales 1994 and 1995 (FY Ending in October).
· Work well in a team environment.
· Very high energy/positive attitude.
The Deltona Corporation, Lead Procurement & Telemarketing, July 1989 to December 1992
· Outbound cold calling to invite couples to dinner parties.
· Outbound cold calling to set appointments for home sits.
· Youngest telemarketer in company history (hired at 14).
· Top Telemarketer Award most months employed.
· Telemarketer of the Year 1991 and 1992.
· Work well in a team environment.
· Very high energy/positive attitude.
PART-TIME & ADDITIONAL EXPERIENCE
America Online Member Services Call Center
· Inbound call center
· Helped the company retain members by explaining the service to customers
· Made the customer experience better for AOL members
Tempus Resorts/See & Do Orlando Call Center
· Inbound and Outbound call center
· Outbound calls to solicit visitors to Orlando
· Sell a travel package that included 4 days and 3 nights at Legacy Dunes Resort
· Inbound calls to make travel reservations for guests
· Explained all of the Central Florida attractions including The Walt Disney World Resort
EDUCATION
University of Miami, B.A. – Finance, August 1992 to December 1995
· Cum Laude
· Double Major in Finance with a concentration in Real Estate Investment Analysis and Political Science.
· Double Minor in Real Estate and Religious Studies.
Intercollegiate Debate: Cross Examination Debate Association (CEDA)
· Regional Champion in Class Spring 1993, Fall 1993, Spring 1994, Fall 1994, Spring 1995
· National Champion in Class December 1993, December 1994, December 1995
Additional education includes the entire "1L" curriculum at St. Thomas University School of Law. Through the years I have averaged over 80 hours of various continuing education courses in law, finance, real estate, and mortgage.
· University of Miami Leadership Institute (1993)
· RLI – Rotary Leadership Institute Part One (2007)
· Hispanic Heritage Celebration Leadership Team 1992, 1993, 1994, 1995
· Student Body Senate 1992-1993, 1993-1994
· Various courses at Disney University
PERSONAL
· Hometown: Miami, Florida
· Fluent in Spanish
· Conversational in Italian
· Learning Portuguese
· Married to Valerie Clarke July 10, 1999
· One Son, Paul D. Diaz, Jr., Born December 17, 2002
· Homeowner, City of Maitland, FL
· Organ Tissue Recipient: 2 Corneal Transplants
COMMUNITY
On January 28, 2008 at the City Council Meeting of the City of Maitland, Mayor Douglas Kinson nominated, the City Council voted, and I was appointed to the Board of Adjustments and Appeals for the City of Maitland. The appointment is a three-year term.
2007: President of the Bahia Shriners Golf Unit
2007: Chairperson of the Bahia Shriners Monthly Networking Luncheon
· Elder, Church of Jesus Christ of Later Day Saints (LDS)
· Alpha Kappa Psi Fraternity
· Phi Alpha Delta Law Fraternity
· Rotary International – Rotary Club of Orange County East
· Perpetual Member, Composite Lodge of Free & Accepted Masons #293, Grand Lodge of Florida
· Perpetual Member, Scottish Rite of Freemasonry, Valley of Orlando, Orient of Florida
· Member, Bahia Shrine, Shriners of North America
· Member, Tall Cedars of Lebanon, Seminole Forest
· Member, Order of Eastern Star