Inter-Agency Workshop – Focal Points on PSEA
Nairobi, Kenya – October 2008
Workshop Report
Focal Points on Protection from
Sexual Exploitation and Abuse by UN and NGO Staff
Nairobi, Kenya
October 7, 14 and 29, 2008
Conducted under the auspices of the ECHA/ECPS UN and NGO Taskforce on Protection from Sexual Exploitation and Abuse by
UN and NGO Staff and Related Personnel
Organised by OCHA Policy Development and Studies Branch,
OCHA Somalia and Kenya Country Offices, and
UNFPA Kenya Country Office
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Inter-Agency Workshop – Focal Points on PSEA
Nairobi, Kenya – October 2008
Overview
A pilot Inter-Agency Workshop for Focal Points on the Protection from Sexual Exploitation and Abuse (PSEA) by UN and NGO staff and related personnel took place on 7, 14, and 29 October, 2008, in Nairobi, Kenya. A total of thirty UN and NGO representatives from Kenya and Somalia participated in one or all days of the workshop. The workshop was conducted under the auspices of the ECHA/ECPS UN and NGO Task Force on Protection from Sexual Exploitation and Abuse. OCHA Somalia and Kenya Country Offices, as well as the UNFPA Kenya Country Office (through the GenCap) provided planning and logistical support.
The primary purpose of the workshop was to enhance measures to prevent and respond to sexual exploitation and abuse in development and humanitarian settings. In particular, the training content focused on clarifying the roles and responsibilities of SEA focal points in order to build their capacity to advocate for the implementation of and adherence to SEA codes of conduct in their various settings. Additionally, the training tools are meant to assist focal points in reinforcing the Secretary-General’s zero-tolerance mandate and ensure SEA guidelines are followed at all levels.
A secondary goal of the workshop was to field-test standardized training tools developed by OCHA HQ, on behalf of the ECHA/ECPS UN and NGO PSEA Task Force, for use in a series of regional workshops targeting SEA focal points in UN agencies and in NGOs. The workshop presented an opportunity for the facilitator to refine the content of the training materials based on participant responses and recommendations.
Participants reviewed the Secretary-General’s Bulletin: Special Measures for Protection from Sexual Exploitation and Sexual Abuse, using it to inform their discussions on issues of PSEA implementation at the country/field level. Participants were provided key training materials and resource documents on the roles of the focal points, in-country networks and senior managers. Additionally, participants considered the Framework for Taking Action Against SEA: The Four Pillars of Community Engagement, Prevention, Response, and Management and Coordination and viewed the training video “To Serve with Pride”. The workshop concluded with participants applying knowledge gained to country-specific action plans.
The workshop was facilitated by an OCHA consultant with a wide range of experience in GBV, human rights, protection and SEA. On the final day of the workshop, additional facilitators, Angela Mackay and Alexina Mugwebi Rusere, each of whom are integral in overseeing the FP Networks on Kenya and Somalia respectively, helped lead discussions of country teams on developing and streamlining country action plans to address SEA.
The daily and final evaluations by participants were very favourable. The prevailing opinion was that the workshop achieved the participants’ expectations, in so far as participants learned key tools and methodologies for practical integration of SEA mandates into workplace codes of conduct, and left with an action plan to guide them in applying these tools to staff professional conduct. All participants who completed final evaluations noted that they would recommend this workshop to others. Participants did, however, have recommendations for improving the workshop, highlighted below.
Preparation for and Participation in the Workshop
Logistical aspects of the workshop were overseen by the OCHA Somalia and Kenya Country Offices, as well as the UNFPA Kenya Country Office. The workshop venue was the OCHA Regional Office. Photocopying and preparation of participant binders was completed by OCHA Kenya. The participants invited to attend were from the focal point (FP) networks in Kenya and Somalia. The majority of the participants were female while men represented roughly 10% of the group. Attendees represented a range of PSEA knowledge and expertise levels. For the majority of the group, the information presented in the workshop was fairly new, while a small number of participants in management positions or those directly involved in investigations already had significant experience in implementing PSEA codes of conduct.
Given the challenges of attending three consecutive days of a workshop, it was decided that the three days’ content would be spread over several weeks. It was noted by the facilitator that presenting the training materials over an extended period of time rather than in three consecutive days increased the total amount of time necessary to cover the workshop content, as each day required a detailed review of the previous day’s content, as well as time to re-introduce participants. Another issue was attendance by participants: many participants were not able to make all three days of the workshop due to travel and other responsibilities.
While some participants felt that their ability to participate was greater with the workshop spread over a number of weeks (given competing responsibilities that make it very difficult to attend a three-day workshop), still others felt that a larger number of participants would have been able to attend all sessions if the workshop had been on consecutive days. Feedback from the workshop participants indicated that some would have preferred a residential workshop in order to address time constraints and attendance issues. It should be noted, however, that this would have significantly increased the total costs of the workshop, as there were no costs for the venue and/or for participant lodging associated with this workshop. Participants also indicated that they felt the structure of the workshop was useful in so far as it allowed them time between workshop days to apply lessons learned and absorb workshop training materials.
Content Issues of the Workshop
The workshop agenda and various teaching methods used were for the most part deemed effective; however, several issues were identified based on facilitator observations and participant feedback.
Some suggestions for improving the workshop were:
· Allow more time for skills practice, in particular for sessions on receiving and documenting complaints, with a particular emphasis on survivor-centred interviewing skills.
· Increase knowledge of victim assistance strategies, including the role of the focal point and long-term assistance strategies.
· Inform participants on the specific role of the focal points in relation to implementing partners.
· Conduct the training with a co-facilitator, preferably from the in-country FP network.
· Increase the number of days allotted for the workshop to allow for an increased number of participatory activities facilitating a deeper grasp of the complexities involved in identifying and reporting SEA.
Follow-up and Way Forward
Several issues were highlighted during the workshop as areas of concern with regard to addressing SEA in both the Kenya and Somalia contexts, including:
· The need todevelop internal reporting systems in all agencies;
· The need for all agencies to have focal points and alternates;
· The need to enhance agency participation in the FP networks;
· The need for senior management support in meeting focal point responsibilities;
· The need to develop strategies for funding victim assistance mechanisms;
· The need for greater clarity on investigation procedures.
As mentioned above, at the close of the workshop Kenya and Somalia focal points worked on plans for moving forward. The outcome of this group work was documented by the group facilitators and will be made available to the respective FP Networks.
Other action points identified for immediate follow-up include:
· Provide training for senior managers of the Kenya and Somalia country teams in order to increase knowledge and skills amongst senior managers, and bridge senior-level political will and focal point capacity to implement PSEA strategies discussed in the session on the four pillars of PSEA work. (This was done for Somalia subsequent to this workshop on November 20, 2008.)
· The Kenya action plan will be further developed collectively by members of the network and submitted incrementally to the Kenya UN Country Team for review. The Somalia Action Plan is finalized and will be submitted to the Somalia UN Country Team for review.
· In terms of the training materials, the workshop facilitator will prepare a revised workshop manual and, wherever possible, incorporate suggested changes from this pilot. The workshop agenda, manual, PowerPoint presentations and session handouts will be placed online at the website of the headquarters inter-agency task force on PSEA: www.un.org/psea/taskforce.
Annex 1 –Workshop Agenda
Inter-Agency Training for Focal Points on Sexual Exploitation and Abuse
by UN/NGO Staff and Replated Personnel
Three-day Workshop Agenda
Objectives:
· To increase understanding of sexual abuse and exploitation and its consequences;
· To advance understanding of the Secretary General’s Bulletin and standards of conduct;
· To enable participants to fulfil Focal Point responsibilities.
Time / Day 1 /Topic / Activities / Handouts/Participant Documents
8.30- 9.00 / Registration and Opening Remarks
Module 1:
9.00-10.o0 / Introductions
Expectations
Review of Agenda
Housekeeping / HO 1: Assessment Test
HO 2: ECHA/ECPS Overview
HO: Statement of Commitment
PD 1: Agenda
Module 2:
10.00-10.30 / Understanding the Basics: Gender, GBV, and SEA / PowerWalk / HO 3: Index Cards
HO 4: GBV Facts
PD 2: UDHR
PD 3: CRC
PD 4: CEDAW
10.30-10,45 / BREAK
Module 2 (con’t):
10.45-12.45 / Understanding the Basics: Gender, GBV, and SEA / PowerPoint Presentation
Small Group Work: Causes, Contributing Factors and Consequences
Q&A
12.45-1.45 / LUNCH
Module 3
1.45-3.15 / The Secretary General’s Bulletin: Definitions and Standards of Conduct / Plenary Game
Film: “To Serve with Pride”
PowerPoint Presentation
Case Scenarios / HO 5: IASC Scenarios (Blank)
HO 6: IASC Scenarios (Completed)
PD 5: Agree/Disagree Statements
PD 6; Guide to Facilitating Film
PD 7: FAQs on SEA
PD 8: The SGB
PD 9: IASC Six Core Principles
3.15-3.30 / BREAK
Module 3
(con’t)
3.30-4:30 / The Secretary General’s Bulletin: Definitions and Standards of Conduct
4.30- 5.00 / Parking Lot and Evaluation of the Day / HO 0: Daily Evaluation
Time / Day 2 /
Topic / Activities / Handouts/Participant Documents
8.30- 9.00 / Review and Housekeeping
Module 4
9.00-10.30 / Framework for Taking Action Against SEA: The Four Pillars of Community Engagement, Prevention, Response, and Management and Coordination / PowerPoint Presentation
Case Study
Organizational Assessment
Q&A / HO 7: Kenya Checklist
HO *: PopAid Case Study
PD 11: Head of Office Responsibilities
PD 12: RC/HC Responsibilities
PD: MOS-PSEA
10.30-10.45 / BREAK
Module 5
10.45-12.15 / Responsibilities of the Focal Point within the Four Pillars / Speed Game
PowerPoint Presentation
Role Plays
Q&A / PD 13: IASC TOR for Focal Points
PD 14: IASC TOR for ICN
PD 15: Kenya Code of Conduct
PD 16: Kenya Protocol for Referrals
PD: Liberia Case Study
Module 6
12.15-12.45 / Focus on Response: Overview of Reporting Systems, Investigations, and Disciplinary Procedures / Large Group Brainstorm
PowerPoint Presentation
Small Group Work: Developing Complaints Mechanisms
Q&A / HO 8: Scenarios
PD 17: IASC Draft Model Complaints and Investigations Procedures
12.45-1.45 / LUNCH
Module 6
(con’t)
1.45-2.45 / Focus on Response: Overview of Reporting Systems, Investigations, and Disciplinary Procedures
Module 7
2.45-3.15 / Receiving and Documenting Complaints: A Survivor-centered Approach / Large Group Game
Pair Exercise: Perceptions
Writing Exercise: Assessment vs. Assumption / HO 9: Survivor-centered Approach
HO 10: Assessment vs. Assumption
HO 11: Advising vs. Informing
3.15-3.30 / BREAK
Module 7
(con’t)
3.30-5.00 / Receiving and Documenting Complaints: A Survivor-centered Approach / PowerPoint Presentation
Interviewing Practice with Scenarios / HO 12: Attending Using the SOLER Model
HO 13: Communication Dos and Don’ts
HO 14: Taking a Report from a Child
HO 15: Chantal’s Story
HO 16: Mrs. Kwazemera’s Story
PD 18: Model Complaints Form
5.00-5.15 / Evaluation of the Day / HO 0: Daily Evaluation
Time / Day 3 /
Topic / Activities / Resources/Participant Documents
8.30- 9.00 / Review and Housekeeping
Module 8
9.00-10.30 / Assisting Victims: A Strategy for Responding to Harm / PowerPoint Presentation
Small Group Brainstorm on Services / HO 17: Service Provision Matrix
PD 19: UN SG Victim Assistance Policy
10.30-10.45 / BREAK
Module 9
10.45-12.45 / Focus on Prevention: The Focal Point as Messenger / Role Play of Strategic Communication
PowerPoint Presentation
Developing Key Messages / PD 20: Model Information Sheet for the Local Community
12.45-1.45 / LUNCH
Module 10
1.45-3.15
Developing Country-Specific Action Plans / Developing Action Plans / Small-group Work on Action Plans / HO 18: Possible Elements of an Action Plan
HO: Action Plan Format
3.15-3.30 / BREAK
Module 10
(con’t)
3.30-4.30 / Presenting Action Plans / Plenary Report Back and Discussion
Module 11
4.30-5.00 / Closing: Assessment and Final Evaluation / HO 1: Assessment Test
PD 21: Final Evaluation
Annex 2 –Workshop Participant List
UN SEA Focal Points,
SEA Training, 29 October
NAME / AGENCY / PHONE / EmailSari Seppanen / 1 / UNAIDS - Kenya / 0721 511 644 /
Veronica Namano / 2 / ADEO / 0722 651 531 /
Damaris Mungai / 3 / UNEP / 0721 383 269
762 4587 /
Nancy Kidula / 4 / WHO / 0733 614 081 /
Joyce Lavussa / 5 / WHO / 0722 785 941 /
Jane Zziwa / 6 / UNPOS / 0735 110 011 /
Catherine Nderi / 7 / ILO Kenya / 0722 650 177 /
Najma Ismail Hassan / 8 / ILO Somalia / 0727 532 255 /
Breanne Kaiser / 9 / Independent Consultant / 0721 926 784 /
Qoran Noor / 10 / Islamic Relief / 0724 513 949 /
Chris Ouma / 11 / UNICEF Kenya / 0721 644 642 /
Murugi Maina / 12 / OCHA Kenya / 0710 602 742 /
Nirina Kiplagat / 13 / UNDP Kenya / 0735 357 251 /
Angela Kimanyi / 14 / IOM Kenya / 0722 509 250 /
Consolata Kimata Waithaka / 15 / IOM Kenya / 0722 761 730
0728 608 649 /
Eva Kiti / 16 / OCHA Somalia / 0722 253 060 /
Linda Beyer / 17 / UNICEF Kenya / 0723 431 244 /
Esther W Kori / 18 / UNIDO Kenya / 0727 940 621 /
Petra Kosterman Boodt / 19 / WFP Somalia / 07343 257 230 /
Abdi A Raghe / 20 / AFREC / 0722 617 626 /
Lucy Dickinson / 21 / OCHA Kenya / 0722 521 031 /
Alexina Mugwebi Rusere / 22 / OCHA Somalia / 0734 071 474 /
Angela Mackay / 23 / UNFPA Kenya / 0710 216 353 /
James Karanja / 24 / UNHCR Kenya / 0722 681 790 /
Rosaia Ruberto / 25 / Intersos / 0723 992 436 /
Ainura Bekkoenova / 26 / UNODC / 726 3038 /
Arjmand Banu-Khan / 27 / Unifem / 726 4725 /
Sagal Ali / 28 / UNAIDS - Somalia / 0710 457 309 /
Barbara Cadeau / 29 / Intersos / 0724 175 377 /
Florence Gachanja / 30 / UNFPA Kenya / 0733 768 152 /
Facilitators