Employee Job Description
Name:
Position: Sector Lead
Responsible to: Programme Manager
Purpose & aim
To take the lead as the sector expert and develop the route in line with ACT’s vision and the teaching, learning and assessment strategy, focusing on the learner journey and experience from point of entry to point of exit. To provide day to day leadership and operational support to route staff, to ensure a smooth delivery service.
Key Duties and Responsibilities
Teaching, Learning and Assessment
1. To ensure that the route has a fully inclusive and varied curriculum that gives learners the opportunity to enhance employability and vocational skills and knowledge
2. Ensure the curriculum supports the development of learners literacy, numeracy, ICT ; knowledge of sustainable development and global citizenship (ESDGC), Welsh Language and Culture
3. Ensure the curriculum is regularly updated and that delivery staff are fully aware of any amendments
4. Carry out a planned timetable of quality observations and learning walks and provide feedback to the tutors, Programme Manager and Curriculum Manager
5. Attend curriculum meetings and implement actions necessary to develop the programme
6. To take overall responsibility and accountability for the standard of teaching, learning and assessment within the route
7. To develop and lead a high quality interview process, ensuring that learners starting within the route fully understand the sector they have chosen and using the opportunity to cross-sell other ACT services should the learner not be suitable for their selected route
8. To develop and maintain a suitable route induction for all learners
9. Ensure that all route staff maintain their vocational competence by arranging annual CPD activities
10. To determine and enable training opportunities to raise the standard of teaching within the route
11. To be a visible support to all delivery staff and provide coaching to get the best out of people
12. To use learner feedback, specifically related to teaching and learning to help steer the support offered
13. To feedback to the Programme Manager on any staff performance issues highlighting any potential training needs
14. Work with the Programme Manager to identify and implement strategies to improve the learner experience from start to finish and take the lead on implementation
15. Ensure that learners are achieving within the route and that there is an emphasis within the curriculum on achieving and progressing
16. Engage the route in internal and external skills competitions
17. Maintain the matrix and curriculum folders to a high standard
18. Ensure the route is well represented on Social Media
Lead IQA
1. To follow the responsibilities set out in the IQA and Teaching, Learning and Assessment Policy
2. To lead all route IQA processes, ensuring consistency of appropriate standards
3. To ensure there is a robust sampling plan in place, including portfolio sampling, IQA observations and learner interviews
4. To ensure any other IQAs within the route are appropriately trained in all sampling activities
5. To carry out risk assessments for all tutors/assessors and manage risk in accordance with ACT policies and requirements
6. To sample tutor/IQA activity, ensuring IQA/assessment decisions are fair, consistent accurate and reliable
7. To directly line manage any other IQA’s within the route
8. To ensure IQA documentation is up to date and available, understood by any other IQAs and tutors/ assessors and recorded and stored securely and confidentially
9. To ensure Vision is used effectively for all IQA processes and documentation
10. To ensure all tutors/assessors and IQAs are monitoring and following planned sampling dates
11. To monitor qualifications outstanding with IQA actions
12. To attend Lead IQA meetings and effectively disseminate information to IQAs, programme managers and tutor/assessors
13. To arrange and lead regular IQA meetings and standardisations, monitoring attendance of tutors/ assessors
14. To evaluate occupational competence and professional qualifications of IQAs and tutors/assessors
15. To ensure feedback given to tutors/assessors is consistent and fair
16. To monitor all IQA reports on Vision as per the Lead IQA Data Day Agenda
17. To ensure delivery models are being adhered to and IQA milestones are being reached
18. To mentor and support new IQAs and those requiring performance management
19. To support all ACT policies and procedures in relation to IQA including Fair Access to assessment
20. To co-ordinate, facilitate and feedback on external quality assurance visits
21. To manage assessor performance issues with regard to IQA and report to Programme Manager
Leadership and Operations
1. To provide on the ground operational support to the route staff, to ensure a smooth and successful delivery service
2. To act as a senior member of the route, providing advice, support and guidance to route staff
3. To contribute to one to ones and PJR’s, by providing comprehensive feedback and recommendations
4. To jointly work with the programme manager to develop and improve on the route’s delivery and operational service
5. To liaise with the programme manager on staff performance, highlighting areas of concerns/best practice
6. To act as a positive role model, displaying and promoting ACT’s core values at all times
7. To inform the programme manager of any sector changes and lead any developmental changes required
Personal and other duties and responsibilities
1. To actively keep updated with the company’s services and programmes.
2. To develop yourself by attending courses, meetings, training events, workshops and seminars, in order to not only develop yourself but also the company.
3. To demonstrate clear written and verbal communication skills including report writing skills.
4. To be highly self-motivated and organised.
5. To ensure effective customer care skills.
6. A recognition and regard for observing confidentiality.
7. The capacity to work as part of a team.
8. An ability to work on own initiative and meet set timescales.
9. General housekeeping duties.
10. To display ACT core values at all times.
All employees have a responsibility for ensuring they undertake their duties in full accordance with the company policies and procedures.
Equality and Diversity
All employees must ensure equality of opportunity and must not discriminate against learners/employers or potential learners/employers, visitors, colleagues by reason of their age, disability, gender, race, religion or sexual orientation. It is the responsibility of employees to promote equal opportunity and recognition of diversity on behalf of the company throughout the workplace.
Health and Safety
All employees have a legal duty of care to take reasonable care for the health and safety of themselves, and of other persons. All employees have a responsibility to cooperate and report anything that may affect one’s health and safety. No person shall intentionally or recklessly interfere with or misuse anything provided in the interests of health, safety or welfare.
Sustainable Development and Global Citizenship
All employees have a duty of care to promote the seven key themes within the company and to our customers; identity and culture, the natural environment, wealth and poverty, health, climate change, consumption and waste and choices and decisions.
Welsh Language
Where reasonable to do so, employees are asked to encourage the use of Welsh language in the workplace, and assist the company in developing its Welsh Language Policy.
For full information regarding the above, and all other, company’s policies and procedures, please refer to your employee handbook.
This job description is intended to be a general guide to the duties relevant to the post and should not be seen as an inflexible specification.
Due to the culture and nature of the services ACT provides, job roles and duties may often change in line with the company’s objectives, priorities and contracts. Where a change of job role is necessary, a Manager or Senior Manager will discuss the change of role with you, and where necessary you will be given a new job description.
Job description agreed by employee: ______
Print name: ______
Signed: ______
Dated: ______