Sales Associate

Beginning Of Day Check List

Item Initials

Turn On All Lights – Replace All Burned Out Light Bulbs
Take Telephone Off Answering Service, Check Messages & Distribute As Necessary
Put On Name Badge
Adjust Temperature In Office / Leasing Areas As Appropriate
Clean Leasing Areas As Necessary
·  Remove Trash
·  Straighten Chairs
·  Dust
·  Refresh Collateral Material, Applications and Price Sheets
Stock Refreshments
·  Beverages (including cups and ice)
·  Cookies or snacks
Open Model (s) & Show Units (BRING YOUR SPARKLE KIT)
·  Turn on lights (replace as necessary)
·  Adjust Temperature Control (if not working properly contact maintenance immediately)
·  Clean as necessary (floors, wipe down counters & vanities, vacuum, flush toilets and check for insects
·  Turn on CD to “repeat” mode for playing all day
·  Verify that vanilla sent is evident throughout apartment
·  Verify that bathtub “bubbles” look fresh and inviting
·  Water plants as necessary
·  Check Theme Collateral For Cleanliness
·  Check Walls for scuffs or scratches – arrange for touch up painting if necessary
·  Add balloons to models and show units for color and interest
·  Upon leaving verify that entry area is fresh and inviting
·  Write Service Requests for Anything Requiring Maintenance Immediately
Check Common Areas and Tour Path For Cleanliness
Clean Golf Cart Seats and Windows
·  Wipe down exterior if dirty or arrange for maintenance to wash it.
Place Fresh Balloons Throughout Leasing Center and At Entrance
Verify That All Flags, Banners or Bootleg Signs Are Upright and Presentable
Obtain Availability or Target Leasing Sheets (Units and Pricing) From Manager or Assistant Manager
If Necessary Clean Office Door Windows
Turn On Office Music Per Company Guidelines
Verify Vanilla Scent Throughout Office Per Company Guidelines
Verify That Office Décor Matches Leasing / Marketing Theme and Make Adjustments As Necessary