Job Description

Job TitleYouth Support Worker

Responsible to:Housing Support Project Manager

Location:Mansfield Hostel and Transitional homeswith travel to other sites as required

Hours: 22.5 hours per week.(Includingdays, evenings, weekends and Bank holidays)

Salary:Circa £12,000 per annum dependent on experience

Duration:Up to on or before 31 March 2018 initially with possible extension / permanency subject to further funding

Role purpose

  • To be responsible for planning, organising and delivering programmes designed to redress inequalities and facilitate the personal, social and emotional development of young people between the ages of 16-25.
  • To provide specialist guidance to young people in our accommodation to effectively prepare them to be successful in achieving independent living.
  • To support residents into employment on a one to one and group basis by helping to remove barriers and become job ready by providing training, challenge and signposting.
  • To source, build and sustain relationships with external agencies to secure and maintainwork, training and volunteering opportunities for residents
  • To support the development of an organisational culture that puts our Christian Core Values– Caring, Honesty, Respect and Responsibility - at the centre of all we do.

1 Principal Responsibilities

1.1Service Delivery:

1.1.1To lead in the development, implementation and delivery of life skills programmes and engage with outdoor educational delivery partners

1.1.2To provide information, advice and guidance to all residents with reference to other agencies as necessary

1.1.3To develop new and existing partnerships with local colleges, councils, other support organisations and employers

1.1.4To take the lead in developing and setting up various residents’ engagement meetings

1.1.5To provide a consistent best practice approach to resident engagement so that they are able to shape the services they receive.

1.1.6To organise and take part in resident’s internal/external activities

1.1.7To attend/visit off site locations with residents as necessary

1.1.8To seek and apply good practice in relation to all aspects of training and working with vulnerable young people, including health and safety, safeguarding etc

1.2Administration:

1.2.1To maintain effective filing and office systems, manual and automated

1.2.2To manage and monitor engagement targets and statistics

1.2.3To complete statutory forms and write reports

1.2.4To process, monitor and review applications for training and volunteering opportunities

1.2.5To attend and take minutes at meetings when necessary

1.2.6To undertake other administrative tasks as required

1.2.7To report any repairs, incidents etc in the appropriate way

Responsibilities for all YMCA staff, casual workers and managers

1Ambassador for the YMCA

To act as an advocate and ambassador of the YMCA; promoting and exemplifying the YMCA’s core values, mission, vision, and ethos and to positively and proactively protect the YMCA’s reputation.

2 Other Duties

To undertake any other duties and responsibilities as may be assigned by your Line Manager or anyone else designated by the Chief Executive Officer, as necessary. To work in a flexible way to ensure that workload is completed and to undertake any other jobs commensurate with the seniority of the post.

3 Discretion to Act

To exercise discretion in the performance of the duties of the post, to use best practice and to ensure the effective and efficient use of resources.

Nothing in this Job Description is intended to authorise the post-holder to undertake responsibilities that belong properly to trustees and members of the Executive Management Team unless properly authorised to do so by the Chief Executive directly or through an appropriate manager.

4Relationships and Confidentiality

To establish, maintain and enhance team-working with colleagues and staff of Nottinghamshire YMCA and to keep confidential all information about individuals and the business of Nottinghamshire YMCA. Any breach of confidentiality will be treated seriously and may lead to dismissal.

5 Association Ethos

To support the Christian ethos and core values of the Association. The Association is committed to equality of opportunity and expects all staff and casual workers to abide by our Equality and Diversity Policy.

6 Health and Safety

To adhere to the Association’s Health and Safety policies at all times.

Line Management Responsibility:

No direct line management responsibilities but the post holder will be expected to supervise trainees, student placements, work experience placements, agency workers etc as required.

Nottinghamshire YMCA Page 1 of 4 August 2017

Youth Support Worker (Mans)

Job Description/Person Specification

PERSON SPECIFICATION

Please ensure that you address all the requirements marked with an “A”

in the final column as we will be looking for this information when Shortlisting

Job Title: Youth Support Worker

Criteria / Requirements / *How Assessed
1 Experience / 1.1 Extensive experience of successfully delivering youth work in a range of settings including working with challenging young people from diverse backgrounds / A, I, T
1.2 Experience of the voluntary, community sector and supported housing / A, I
1.3 Experience of partnership working with external agencies / A, I,
1.4 Experience of planning, organising and delivering programmes and training / A, I
2. Knowledge and qualifications / 2.1 Qualified to JNC level 3 / Dip HE in Youth Work level or equivalent (Essential) / A, D
2.2 Knowledge of the benefits system especially Housing Benefit and benefits supporting access to employment, training and education / A, I
2.3 A clear, in depth understanding of safeguarding and related issues / I
2.4 High level knowledge of Microsoft Word, Excel, Access and Outlook / A, T
2.5 Understanding of national and local priorities in relation to youth and young people / I
2.6 Understanding of issues affecting socially excluded young people, refugees, ex offenders and homeless people / A, T
2.7 Qualification in Practice Learning or similar placement supervision qualification (desirable) / A, D
3 Skills & Abilities / 3.1 Strong organisational skills, including problem solving, time management, planning and prioritising / A, T
3.2 Ability to work quickly but with a high degree of accuracy / T
3.3 Ability to maintain and write accurate and timely records, forms, claims and statistics / A, T
3.4 Ability to demonstrate exceptional interpersonal, presentation and communication skills including the ability to relate to and engage young people effectively / I, T
3.5 Ability to work unsupervised and make decisions / I
3.6 Ability to work effectively with a diverse customer base / I, T
3.7 Excellent numeracy and literacy skills / A, T
4 Other work related requirements / 4.1 Ability to support the Christian core values of the Association / A,I
4.2 Willingness to undergo a satisfactory enhanced DBS check and to register with the DBS Update Service / D
4.3 In depth understanding of the needs of people from diverse cultural, social and racial backgrounds / A,I
4.4 Ability to travel between a range of accommodation sites and attend meetings, training events etc / A, I
4.5 Flexibility with regard to working hours / A, I

*When Assessed – (A) on Application form, (I) At Interview, (T) During Test,

(D) From Documentary evidence e.g. references, qualifications (proof of relevant qualifications will be required at interview), driving license etc

Nottinghamshire YMCA is committed to promoting diversity and practicing equality of opportunity

Nottinghamshire YMCA is committed to the protection of children and vulnerable adults

Nottinghamshire YMCA Page 1 of 4 August 2017

Youth Support Worker (Mans)

Job Description/Person Specification