Temple University

Role Inventory Form

Position Specifications

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Job Class: / Role Inventory Title:
Family: / SS / Department Title:
Level: / SS4
Salary Grade: / School/College/Department:
BU: / Sub Department:
FLSA: / Reports To:
Prepared By:
Reviewed By:
Date: / April 3, 2009

Family Definition

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Student and Recreational Definition: The members of Student and Recreational Services draw upon knowledge of athletics, recreation, entertainment services, and various professional fields (enrollment, student affairs, advising, financial aid, admissions, career development) that support students, the community, and/or the University. Typically positions in this role draw upon their:
Knowledge of: applicable regulations, University policies and procedures, business principles, learned practices and/or principles of applicable disciplines.
Skills and abilities related to: interpersonal skills with diverse populations, communication (verbal and written), mentoring, leadership, management of resources, training, supervision, problem solving, negotiation/mediation, counseling, planning, computer skills, decision making, data analysis, customer service, auditing and oversight functions
in order to:
Represent the University to outside constituents (including but not limited to alumni, parents, donors, students, outside vendors, applicants, other units in the University, the media, policy makers, local and federal government, accrediting bodies, the courts, other educational institutions)
Plan and coordinate activities, events, programs, to enhance quality of student life and support University recruitment and retention
Represent and advocate for the interest of students
Foster student compliance with internal and external policies, regulations, and mandates
Promote student learning, leadership development, and experience in student services/co-curricular activities in support of the University’s broader educational mission
Advise students in the development of an individual educational plan, which encompasses academic, financial, career, athletic, and other aspects of the college experience, to support the successful completion of a degree program

Profile Elements of Position

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Functional Contribution and Research

Performance of Duties/

Project Responsibilities

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Manages day-to-day activities of projects performed within the subunit; works within objectives consistent with department/subunit goals.

Responsible for work outcomes of a subunit. Results impact department/ subunit.

Manages the resources of the subunit including the supervision of others.

In-depth technical knowledge and experience in a specific area or discipline; serves as an authoritative source; broad grasp of practices, precedents, theory, and principles.

Procedures, processes,
and standards / Establishes policies and procedures for subunit consistent with organization needs and requirements. Ensures staff adheres to all policies, procedures, and professional standards within subunit.
Makes recommendations for department and/or organizational policies based on area of expertise.
Strategy / Establishes strategic objectives for subunit and provides input into departmental strategies based on functional expertise.

Relationships, Service & Community

Internal / Establishes firm relationships and knowledge necessary to assess customers’ longer-term needs.
Responsible for internal relationships for a subunit.
External / May regularly establish firm relationships necessary to assess contacts’ longer-term needs and to work together on moderately complex issues.
Refers contacts to most appropriate internal resources.
Has latitude in content of communications to external audiences.
Consults leadership in oral and written communication impact the department or organization.
Functional Team Members / Manages multiple workgroups within a subunit.
Serves as a conduit, managing communications throughout the subunit.
Makes recommendations for workgroup/subunit resources.
Problem Solving & Innovation
Scope of Issues / Resolves, or oversees the resolution of complex issues within area of expertise or subunit.
Intervenes, with recommendations, on issues that have impact throughout the department/ organization.
Problem Resolution/
Resources Available / Identifies and analyzes complex problems; selects an appropriate course of action that typically involves change or innovation in existing procedures or techniques; requires independent judgment.
Exchanges and applies a broad knowledge of technical, scientific, and/or theory with internal and external customers and contacts.
Recommends solutions not covered by established processes, procedures and standards. [moved from Scope of issues theme]
Creativity and Innovation / Demonstrates and supports creativity and innovation to resolve problems or improve work processes.
Requires development of new techniques, approaches, and/or procedures in the accomplishment of defined objectives.
Decision Making Impact
Context of Decisions / Makes complex decisions within broad guidelines; decisions impact subunit and may impact the department/organization.
Financial / Responsible for managing a portion of the budget; may have approval authority.
Provides input into departmental budget.
People / Manage HR functions for the subunit; provides input to department.
Leadership and Training
Professional Development and Training / Identifies and implements training, in support of the standards and expectations for professional and career development, for workgroups/subunit.
Identifies and selects appropriate training methods and resources.
Mentors other subunit members.
Technical Leadership / Provides authoritative advice within area of expertise.
Determines the type of technical resources or specialized knowledge required to complete projects.
Team Morale/
Role Model / Demonstrates and encourages professional standards, organizational values, and ethical conduct consistent with the organization. Supports and promotes department/organization goals.
Identifies and addresses morale issues.

Key Departmental Functions

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(capsule statement and basic task list from dept and prior version descriptions)

Profiling Related Dimensions

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A. Supervision: / Supervises professional and administrative employees. Carries out supervisory responsibility in accordance with the organization’s policies and applicable laws.
B. Operating Budget range, if Applicable:
C. Typical Education & Experience: / Bachelor’s Degree and 5 or more years of directly related experience. An equivalent combination of education and experience may be considered.
D. Typical Equipment Used:
E. Environmental Conditions: / No adverse conditions
F. Expected Physical Requirements: / Ability to speak clearly.
Ability to see clearly with corrective lens.
Ability to use hands to fingers, handle, or feel.
Ability to reach with hands and arms.
Ability to work a computer for an extended period of time.
Ability to manipulate and assemble files.
Ability to operate standard office equipment.
Ability to work nights/weekends/early mornings.
Ability to work overtime.
G. Other Pertinent Dimensions:

Note: This description incorporates the most typical duties performed. It is recognized that other related duties not specifically mentioned may also be performed. The inclusion of these duties would not alter the overall evaluation of this position.

University Compensation (JobClass Title Family Level)

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Revised 4/3/09

Temple University

Role Inventory Form

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Revised 4/3/09