ROLE DESCRIPTION

Role Title:GreenHouse Volunteer Counselling Co-ordinator

Reports to:GreenHouse Mentoring Manager

Last updated:June 2011

Summary:To provide supervision and support for the GHM Counselling team.

An average of one hour a week is required

The vision for this project is to see young people in Luton empowered to fulfil their potential.

Duties and Responsibilities

  1. To supervise the GHM counselling team (involving one-to-one supervision every 4 weeks) and carry out the yearly evaluation process for each member of the team
  2. To provide support for the GHM counselling team
  3. To be part of a team offering confidential counselling to any GHM volunteers and individuals involved in the work of Greenhouse Mentoring who may need it
  4. To communicate with GHM Manager on a regular basis and to attend a supervision session every month.
  5. To maintain high standards of confidentiality.
  6. To be a caring, sympathetic, consistent, reliable and non-judgmental with all involved with the work of GHM
  7. To be able to encourage and manage other volunteers
  8. To ensure that the following is undertaken
  • DBS enhanced disclosures
  • Two satisfactory references
  • GHM signed Confidentiality agreement and Data Protection Form.

Skills & Experience

  • Counselling qualification & experience in counselling
  • Access to external counselling supervisor

Working conditions

The individual will volunteer for one hour per week as agreed.

The individual will be required to undertake the following training which will be held at The GreenHouse in Stopsley:

  • GHM Induction training
  • GHM Rapport training
  • GHM Working together training
  • GHM Goals and Ending training
  • GHM Practical Mentoring Training
  • GHM Safe to Grow training (safeguarding and child protection)
  • GHM Practical Safety for Volunteers training (lone working)
  • GHM Supervisors’ training (by selection)
  • Further training at least twice a year
  • On-going/refresher training at regular intervals

Other:

The above duties and responsibilities are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and requirements of personnel.

Develop Improve Build Substantially

‘GreenHouse Mentoring is an equal opportunities organisation and we do not discriminate on any grounds. We work in partnership with others to protect our young people, and safeguard and promote their welfare throughout all the activities which GreenHouse Mentoring undertakes’.

Role description – GHM Volunteer Counselling Co-ordinator 1June 2011

Risk Assessment for GHM Volunteer Counselling Co-ordinator role

Potential Hazard / Individual Affected / Risk / GHM Control Measures / Risk Rating as a result of control measures* / Further Recommended Action
Stress arising from adminstration of role / GHM Counselling Co-ordinator / Physical harm / Emotional distress / Counselling Co-ordinator to be professionally trained and accredited BEFORE commencing role / Moderate 4 / Co-ordinator to implement regular team meetings of all GHM Counsellors
GHM Manager guidance & support
In-adequate supervision / support of GHM Counsellors / GHM Counselling Co-ordinator / GHM Counsellor / Service Users / Legal Action / Counselling Co-ordinator to report progress or issues to GHM Manager on regular basis / Tolerable 2 / Risk ALARP
Inability to safeguard wellbeing of Service Users / GHM Manager to conduct supervision / review sessions with Counselling Co-ordinator on a regular basis
Physical harm / Emotional distress / External supervision by a fully qualified Counselling Supervisor is mandatory
Over involvement with Service User / GHM Service User / Dependence on GHM Counselling Co-ordinator / Frequency and length of interaction monitored by GHM Manager during supervision meetings / Tolerable 2 / Risk ALARP
Emotional Distress
GHM Counselling Co-ordinator to follow ethics of training / qualifications
GHM Counselling Co-ordinator / Dependence on Service User / Training includes guidance on how not to get overwhelmed / Moderate 4 / Annually signed & updated agreements
Emotional Distress / Regular supervision meetings - monitoring compliance
Inability to use GHM as character referee
Withdrawal/removal from GHM as a volunteer
Legal proceedings if accused of abuse
Data Protection Issues / GHM Counselling Co-ordinator / GHM Service user / Unlawful disclosure of confidential details to 3rd party / Individual is to be monitored whilst working with personal data / Moderate 3 / Risk ALARP
Individual is to sign Confidentiality Agreement before commencing work with GHM
Enhanced DBS disclosure

*Risk ratings based on HSE Risk Matrix 1June 2011