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HUMAN RESOURCES JOB DESCRIPTIONS / Information Technology

SUBJECT: Applications Analyst HRJD.151

JOB DESCRIPTION

Applications Analyst

Department: Information Technology

Reports to: Supervisor Application Services

Job Duties & Responsibilities

Job Summary:

The Applications Analyst will be responsible for the implementation and support of the hospital information systems. Will participate in the planning, design implementation and maintenance of the CPSI system and will have a working knowledge of the CPSI clinical applications for support and troubleshooting. This position also serves as liaison between IT, hospital staff, customers, and project teams in the design, implementation and training of our healthcare information systems and any new enhanced systems. Develops, recommends and oversees implementation of policies and procedures for areas of responsibility. Performs after hours on-call support as necessary.

Every effort has been made to make your job description as complete as possible. However, it in no way states or implies that these will be the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the position.

Job Duties:

  1. Serving as a contact person for the CPSI implementation team during the installation phase and for ongoing maintenance after modules are LIVE.
  2. Keeping the Director of Information Technology informed of all unusual events affecting the HIS modules.
  3. Communicates accurate and comprehensive information on business area(s) and guidelines to appropriate personnel.
  4. Communicates accurate and comprehensive information on the application and its inter-relationships with other programs and/or systems to the appropriate personnel.
  5. Attending and/or conducting periodic inter-departmental meetings between departments. Recommends to customers the most efficient and corrective action for system problems.
  6. Consults effectively with customers to gather comprehensive information concerning system(s) requirements and prepares logical models, diagrams, layouts, definitions to show process specifications in a clear and precise manner.
  7. Serving as a focal point for communication with all departments about concerns with report writer needs.
  8. Participates in the development of detailed quality assurance plans to ensure systems function correctly, meet all business requirements, and are in compliance with federal/state/business laws and regulations.
  9. Assists with maintenance of all records, reports and statistics that are pertinent to departmental function.
  10. Develops project plans and schedules which are realistic, yet meet the customer's needs and ensures that established tasks are being met according to schedule.
  11. Participates in internal and external educational programs as available for continuing professional education.
  12. Serves as the coordinator for Meaningful Use, answering and addressing any Meaningful Use-related issues.
  13. Assists staff with the ability to identify, troubleshoot, and resolve: hardware, software, and Network issues.
  14. Continually educates and updates the staff with any changes within CPSI.
  15. Grant CPSI access to approved staff.

Ethical Behavior:

  1. Conducts hospital and department business in an ethical and lawful manner, and willing to report any knowledge of real or potential fraud or abuse according to the SSH Compliance Code of Conduct.
  2. Will not use or disclose individually identifiable health information of patients over and above that which is minimally required to perform your assigned position responsibilities.

Physical Requirements:

Must exhibit normal upper body and extremity mobility and strength. Must be able to lift up to fifty (50) pounds safely and without assistance. Physical capacity, visual acuity, and manual dexterity for reaching, bending, stooping, climbing, lifting, pushing and pulling to handle and manipulate heavy loads applying proper body mechanics.

Workplace Environment:

  1. Occasionally experiences high noise levels.
  2. Occasionally travel among facility outer building and campuses.
  3. Work in a comfortable and enjoyable environment.
  4. Minimal exposure to communicable diseases.

JOB SPECIFICATIONS

Minimum Education:

Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or related field.

Preferred:

  1. Bachelor of Science Degree.
  2. Three (3) years of analytical experience in a health care environment.
  3. CPSI software knowledge.
  4. Three (3) to five (5) years computer operations in healthcare environment.
  5. Personal computer hardware and software knowledge.

Minimum Experience:

  1. Previously worked in or closely with one of the health care organization clinical departments to be automated (i.e., Nursing, Pharmacy, Laboratory, Radiology or Information Systems or in a hospital clinic environment).
  2. Significant exposure to and knowledge of health care organization and clinical department operating policies and procedures.
  3. Awareness of how, when, and to what extent different health care organization departments relate to and communicate with one another (for example, nursing stations to clinical departments, admitting/registration to clinical departments, clinical department to billing department).
  4. Well-respected by all department management and operating personnel with reputation for working well with all types of people.
  5. Interest in and enthusiasm for computerization and its potential for improving departmental and inter-departmental efficiency.
  6. Strong communications skills with the ability to listen well to others.
  7. Well organized with proven ability to manage projects and meet deadlines.
  8. Ability to positively motivate non-subordinate department personnel to desired actions in meeting project goals and timeframes.
  9. Has the ability to manage own time and schedule own tasks. Must take the initiative to work efficiently without constant supervision and direction.

Physical Requirements:

For the purpose of the American Disability Act (ADA), this position has been assessed to identify essential and marginal functions. Tasks listed below are considered to be essential functions of the job. Reasonable accommodations may be made for individuals with qualifying disabilities in order to perform the essential function of the job.

  1. Work Position
  1. Sitting65% or more
  2. Standing30% or more
  3. Walking5% or more
  1. Body Movements
  1. Lifting/Carrying up to 20lbsFrequency, less than 5%
  2. Bending and stoopingFrequency, less than 5%
  3. Hand grip, wrist and digital dexterityFrequency, 5%
  4. Pushing and pullingFrequency, 5%
  1. Speaking, hearing and visual acuity to receive and interpret instructions
  2. Verbal and written English communication skills
  3. Mathematical and reasoning skills
  4. Normal vision range: ability to distinguish letters, numbers and symbols
  5. Requires the use of office equipment, such as a computer, telephones, photocopier, scanner and Fax machine

Employee Signature / Date

Revised: 6-22-17

Approved, Director of HR, K. Wynn: 6-22-17Revised by: TerrynLast saved: 6/12/2017 11:24:00 AM Last saved by G TiffinRevised by: S Gonzalez RN MSN, Director Of Clinical ServicesLast saved: 6/12/2017 11:24:00 AM Last saved by G Tiffin