VIRIDOR WASTE (GREATER MANCHESTER) LIMITED
JOB PROFILE
JOB TITLE : Revenue Clerk
DEPARTMENT:Operations
REPORTS TO:Production Controller
LOCATION:Business Unit
1JOB PURPOSE
1.1The control and operation of a weigh bridge in accordance with The Working Plan, The Site Licence, EN ISO9002/ISO14001 and the Company’s Policies and Procedures.
2PRINCIPAL ACCOUNTABILITIES
2.1 Assist in the monitoring of incoming waste to determine waste types and quantities to ensure conformity to Site Licence.
2.2To support the separation and securing of hazardous and special waste types to ensure conformity to Site Licence.
2.3 Ensure all site vehicle movements are weighed and correctly coded to produce statistical information for use in internal reports.
2.4 Control of all site traffic to provide safe and efficient site use.
2.5 Advise and assist site users and visitors, to best achieve their requirements, to inform of other sites and services, to maximise recycling initiatives, to provide safe and efficient site use and portray the best corporate image.
2.6 Keep records in site log and associated documentation, to ensure conformity to Site Licence, EN ISO9002/ISO14001, duty of care obligations carriers registration, Company administration needs, including the updating of trade waste database.
2.7 Liaise and request goods and services, to ensure smooth, efficient and timely operation of the weigh bridge and to ensure conformity to the Site Licence.
2.8 Responsible for securing of the weigh bridge and associated assets, including banking cash as instructed.
2.9To provide public weighing facilities and supporting legal documentation.
3 DIMENSIONS
3.1Reception, Storage and Dispatch of waste and recyclables.
3.2Liaise with the public, client representatives and regulators, ensuring duty of care documentation is completed.
3.3Operate plant and machinery.
3.4Act independently seeking support and guidance from Supervisionand
Management as necessary.
3.5Deal with traffic movement.
3.6Deal with cash and cheques averaging £50,000 per annum.
3.7Carry out duties in accordance with the Working Plan and Company Policies
and Procedures.
4KEY FEATURES
4.1FRAMEWORK AND BOUNDARIES
4.1.1Independent decisions regarding conformity with duty of care, waste category and EN ISO9002/ISO14001.
4.1.2Independent decisions regarding implementation of laid down Emergency Procedures.
4.1.3Exercise discretion, with telephone access to Supervisory and Managerial guidance and instruction.
4.2IMPORTANT WORKING RELATIONSHIPS
4.2.1Internal
•Supervisors, Management-to receive directions, report
operational matters,
requirements etc.
•Work Colleagues-within the Company to
promote co-operation,
coordination and effect a good
workingrelationship.
4.2.2External
•Members of the Public -on a daily basis to provide the best possible service and promote the Company image, and prevent access to unauthorised users.
•Environment Agency Officers -on random visits to demonstrate conformity to Site Licence and Duty of Care Regulations.
•Client Contract Monitors -on random visits to demonstrate conformity to client contract.
•Transport Services -on a daily basis to ensure efficient reception and dispatch of refuse.
•Repair and Maintenance - as required to assist in the
Services upkeep of the site and
equipment.
4.3MAJOR CHALLENGES
4.3.1Dealing with difficult members of public; particularly suspected traders.
4.3.2Compliance with Duty of Care, Site Licence and Company Policies and
Procedures.
4.4 PROBLEMS FACED
4.4.1 Dealing with suspected traders and ensuring customer compliance with
Site rules.
4.5KNOWLEDGE, SKILL, EXPERIENCE
4.5.1Communication skills, the need to respond to and give oral advice and
direction, to communicate with members of the public, traders and
regulators.
4.5.2Use of assertiveness training techniques to deal effectively with difficult
situationsinvolving members of the public/traders.
4.5.3Dealing with computer system.
4.5.4Basic literacy, numeracy and clerical skills.
4.5.5Knowledge of Site Licences, Working Plans, Emergency Procedures,
the Company’s Policies and Procedures and Duty of Care Regulations.
4.5.6As a normal part of work content, to plan and progress a series of jobs
within general guidelines and to make frequent decisions involving the
use of initiative and judgement without access to seniors.
5 ORGANISATION CHART
1
7.12.2009