Candidate Learning Log
NCFELevel2AwardinSubstanceMisuse
501/0115/8
CandidateName: / ......CentreNumber: / ......
CentreName: / ......
Signatures
Candidate: ...... Date:......
Tutor/Assessor: ...... Date:......
InternalModerator*: ...... Date:......
ExternalModerator*: ...... Date:......
*forcompletionifpart,orall,oftheevidencehasbeensampledbytheInternaland/orExternalModerator
Contents
Section1:Overview / PageNo.1
- Aboutthisqualification / 1
- Whatyouneedtocover / 1
- Trackingyourevidence / 3
- Howyourevidenceischecked / 3
- Howyougetyourcertificate / 3
- Opportunitiesforfurthereducationandtraining / 4
Section2:Planningandtrackingyourassessment / 5
- Completingyourlearninglog / 5
- Exampleunit / 6
- Unit01Understandsubstanceuse/misuse / 7
- Unit02Understandhowtorecogniseandrespondtosubstanceuse/misuse / 11
- Unit03Understandthesafe,sensibleandsocialuseofalcohol / 14
- Unit04Communityresponsestosubstancemisuse / 18
- Unit05Optionsandinterventionsforthoseaffectedbysubstanceuse/misuse / 20
- Unit06Substancemisuseandyoungpeople / 24
- Unit07Understandsolventsandvolatilesubstanceabuse / 27
- Unit08Understandblood-borneinfectionsrelatedtosubstanceuse/misuse / 30
Section3:Additionalinformation / 32
- Additionalsupportrequirements / 32
- Appealsorcomplaints / 32
- Malpractice / 32
Contents
AboutNCFE / 33
- Enquiries / 33
- EqualOpportunities / 33
- DataProtection / 33
Aboutthisqualification
ThankyouforchoosinganNCFEqualification.Thislearninglogisyourstokeepandisaplacetorecordyourprogress.
TheNCFELevel2AwardinSubstanceMisusehasbeenaccreditedbytheregulatorsforEngland,WalesandNorthernIreland1and ispartoftheQualificationsandCreditFramework(QCF).ItsQualificationAccreditationNumberis501/0115/8.
ThisqualificationhasbeensupportedbySkillsforHealththeSectorSkillsCouncilfortheUKhealthsector.
Whatyouneedtocover
Thisqualificationismadeupofasetoflearningoutcomesandassessmentcriteriathatdescribewhatyouneedtobeabletodo,and thingsyouneedtoknowtoachieveyourqualification.
Thequalificationconsistsof3mandatoryunitsand5optionalunits:
Mandatoryunits
Unit01 Understandsubstanceuse/misuse
Unit02 Understandhowtorecogniseandrespondtosubstanceuse/misuse
Unit03 Understandthesafe,sensibleandsocialuseofalcohol
Optionalunits
Unit04 Communityresponsestosubstancemisuse
Unit05 Optionsandinterventionsforthoseaffectedbysubstanceuse/misuse
Unit06 Substancemisuseandyoungpeople
Unit07 Understandsolventsandvolatilesubstanceabuse
Unit08 Understandblood-borneinfectionsrelatedtosubstanceuse/misuse
1Thequalificationsregulators(‘theregulators’)areOfqualinEngland,DCELLSinWalesandCCEAinNorthernIreland.
ToachievetheNCFELevel2AwardinSubstanceMisuseyoumustachievethe3mandatoryunitsandoneoptionalunit.Youmust provideevidencetoshowthatyoumeetallthelearningoutcomesandassessmentcriteriadefinedintheunits.
Section1-Overview
Trackingyourevidence
DuringyourcourseyourTutor/Assessorwillaskyoutocarryoutworkeitherintheclassroom,inyourworkplaceor athomewhich you’llkeepasevidenceofyourlearning.
Theworkyouproduce(evidence)willbeassessedbyyourTutor/Assessortomakesureyou’vecoveredeverythinginsufficient detail. Yourevidencecouldbemadeupofa combinationof:
♦ writtenworkorclassnotes
♦ productsorsamplesofpracticalwork
♦ casestudies
♦ simulatedactivitiesorroleplay
♦ workplacementdiaries
♦ learninglogs
♦ videooraudiorecordings
♦ otherappropriateformatssuggestedbyyourTutor/Assessor
Whenallofyourevidenceisgatheredtogetherinafileorfolder,thisbecomesyourportfolio.
Your Tutor/Assessormayhavesystemsthattheyusetoplanandmonitoryourassessment.Thesemaybecomputer-based(eg using‘e-portfolio’software)orpaper-based(usingformsorchecklists).Thesesystemsaredesignedtoshowhoweachpieceof evidencemeetswhichlearningoutcomesandassessmentcriteria.
Howyourevidenceischecked
AfteryourTutor/Assessorhasassessedyourwork,anothermemberofstaff-theInternalModerator-willreviewit.AnExternal ModeratorfromNCFEwillvisityourcentre. TheExternalModerator’sroleistomakesureyourworkhasbeenassessedtoNCFE’s requirements.They’lldothisbycheckingasampleofcandidates’portfolios–whichmayincludeyours. Theyalsomaywishtotalkto youaboutthecontentofthecourseandtheworkyou’redoing.
Howyougetyourcertificate
Onceyou’vebuiltupyourportfolioofevidenceandyourTutor/AssessorandtheInternalandExternalModeratorsaresatisfiedit meetsthestandards,you’llbeawardedtheNCFELevel2AwardinSubstanceMisuse.
Section1-Overview
Yourcentrewillsenda signedcertificateclaimformtoNCFEwhentheyandtheExternalModeratorhavesignedoffyourcompleted portfolio.NCFEwillsendyourcertificatetoyourcentrewithin10 workingdaysofusgettingthisform.Yourcentrewilleitherforward thecertificatetoyourhomeaddress,ortellyouthatit’savailableforyoutocollectit.
Opportunitiesforfurthereducationandtraining
Aftersuccessfullycompletingthisqualification,youmayliketogoontofurtherstudyinthesameorasimilarsubject.Thismight include:
♦ Level2HigherDiplomainSociety,HealthandDevelopment
♦ Level2or3Diplomas inHealthand/orHealthandSocialCare
♦ NCFELevel2AwardorCertificateinEqualityanDiversity
♦ NCFELevel2AwardorCertificateinEmployabilitySkills
Itmayalsoprovebeneficialtoyouifyougoontostudyqualificationsinthefollowingsectors:
♦ Counselling
♦ Childcare
♦ SportandRecreation
♦ CommunityWork
♦ YouthWork
Section2-Planningandtrackingyourassessment
Completingyourlearninglog
Thissectionofthelogwillhelpyoukeeptrackoftheworkyou’vedoneandtheworkyoustillneedtodotofinishyourportfolio.
It willalsohelpyourTutor/Assessor,InternalandExternalModeratorsfindtheirwayaroundyourportfoliosotheycanassessitor checkit.YourTutor/Assessorwillmakesureyou’recompletingyourlogcorrectly.
Belowisa samplepagesimilartothoseyou’llfindintherestofthislog.Usethecolumnstowritedownwhatevidenceyou’veputin yourportfolioandtoshowyourTutor/AssessorandtheInternalandExternalModeratorswhereit’slocated.
YouandyourTutor/Assessorand/oranindependentwitnessmustsignanddatetheindividualpiecesof workinyourportfolio.Once you’vecompletedyourportfolio,yourTutor/Assessorwillsignthefrontofthelog,toshowthatthey’resatisfiedyou’vecompletedit correctly.
Section2-Planningandtrackingyourassessment–Exampleunit–CustomerCare
Thelearningoutcomesofthe qualificationareshownhere.
Thiscolumnisforthe InternalorExternal Moderatortosignifthey sampleyourportfolio.
Theassessmentcriteria arelistedinthiscolumn.
Whatyou’vedonetoshowthis Portfolio page number
Additional linksto evidence
IM/EMsignatureif sampled
Youwill:Understandcustomercare
Youcan:
1.1 Demonstrateeffective
‘customercare’
1.2 Identifythebenefitsof goodcustomercare
Observationonplacement 3 21,24
Report 2 7
1.3 Describetheeffectsof poorcustomercare
Project 8-11 6
Range:
Rangeisthebreadthofskillsand knowledgeyoumusthaveandthe situationsinwhichyoumust displaytheseskillsorknowledge. Therangestatementsare indicated inboldtextwithinthe learningoutcomes.
In this column,write down what evidence youhaveputin your portfolio(eg letter to client;report).
Inthiscolumn,writethe locationoftheevidence withinyourportfolio.This directsyourAssessorto thecorrectpieceof evidence.
Youcancompletethis foranyadditionalwork you’dliketouseas evidence
Unit01 Understandsubstanceuse/misuse
Whatyou’vedonetoshowthis / Portfolio page number / Additional linksto evidence / IM/EMsignatureif sampledYouwill:Understandthesize,scopeandcomplexityofsubstanceuse/misuseintheUK
Youcan:
1.1Definetheterm‘psychoactive substance’
1.2Definetheterms‘incidence’,
‘prevalence’,‘morbidity’and
‘mortality’
1.3Usedifferentsourcesof statisticalinformationtoextract dataonsubstanceuse/misusein theUK
1.4Describetherelevanceand limitationofstatisticsrelatingtothe substancemisusefield
1.5Explorecurrenttrendsin substanceuse/misuseintheUK usingdatafrom1.3
1.6Describefactorswhich influencesubstanceuse/misusein theUK
1.7Giveexamplesofthediffering legalstatusofarangeof substanceswithinandoutsidethe UK
Unit01 Understandsubstanceuse/misuse
Whatyou’vedonetoshowthis / Portfolio page number / Additional linksto evidence / IM/EMsignatureif sampledYouwill:Understandthesocialcontextofsubstanceuse/misuseintheUKandhowthishaschangedovertime
Youcan:
2.1 Describethe historyof theuse of psychoactivesubstancesinthe UK
2.2Illustratehowattitudesto substanceuse/misusehave changedovertime
2.3Outlinethewidersocial consequencesofsubstance use/misuse
2.4Explainwhysubstancemisuse issuesaretheresponsibilityof everyone
Unit01 Understandsubstanceuse/misuse
Whatyou’vedonetoshowthis / Portfolio page number / Additional linksto evidence / IM/EMsignatureif sampledYouwill:Understandthereasonswhypeopleusesubstances
Youcan:
3.1Describehowpsychoactive substancesarebroadlycategorised
3.2Describetheeffectsof psychoactivesubstances
3.3Explainthedifferencebetween physicalandpsychologicaleffects
3.4Comparetheeffectsofa substancewhenusedbydifferent peopleindifferentsettings
3.5Comparepeople’sreasonsfor usinglegalandillegalsubstances
Unit01 Understandsubstanceuse/misuse
Whatyou’vedonetoshowthis / Portfolio page number / Additional linksto evidence / IM/EMsignatureif sampledYouwill:Understandtheimportanceofattitudesandvaluesandtheireffectsonbehaviour
Youcan:
4.1Definetheterms‘attitude’and
‘values’
4.2Illustratetheimportanceof attitudesandhowtheycan influencetheoutcomeofagiven situation
4.3Giveexamplesof the effectsof differentattitudeson thebehaviour ofthosewhomisusesubstances
4.4Illustratetheimportanceof usingappropriateterminology relatedtosubstanceuse/misuse
Unit02 Understandhowtorecogniseandrespondtosubstanceuse/misuse
Whatyou’vedonetoshowthis / Portfolio page number / Additional linksto evidence / IM/EMsignatureif sampledYouwill:UnderstandtheUKnationalresponsetosubstanceuse/misuse
Youcan:
1.1Summarisethekeyaimsofthe
Government’scurrentdrugstrategy
1.2Describethekeyareasof responsetosubstancemisusein society
1.3Describethekeylegislation relatedtosubstancemisuse
1.4Describethemainimplications ofthelegislationformembersof thepublicandtheworkplace
Unit02 Understandhowtorecogniseandrespondtosubstanceuse/misuse
Whatyou’vedonetoshowthis / Portfolio page number / Additional linksto evidence / IM/EMsignatureif sampledYouwill:Understandthepossiblesignsandsymptomsrelatingtosubstanceuse/misuseandtheirlimitations
Youcan:
2.1Describesignsandsymptoms relatingtosubstanceuse/misuse
2.2Illustratethelimitationsofsuch signsandsymptoms
2.3Giveexamplesofpotentially misleadingphysicalsignsand symptomsofsubstanceuse/misuse
2.4Describetheparaphernaliaand debrisassociatedwithsubstance use/misuseanditssignificance
Whatyou’vedonetoshowthis / Portfolio page number / Additional linksto evidence / IM/EMsignatureif sampled
Youwill:Knowtherangeofservicesavailableforthoseaffectedbysubstanceuse/misuse
Youcan:
3.1Identifytherangeofagencies andorganisationsofferingservices forthoseaffectedbysubstance use/misuse
3.2Describetheservicesthat theseagenciesandorganisations offer
3.3Identifyhowandwhenthese servicescouldbecontacted
Whatyou’vedonetoshowthis / Portfolio page number / Additional linksto evidence / IM/EMsignatureif sampled
Youwill:Knowtheissuesandconcernsaroundalcoholuse/misuse
Youcan:
1.1Provideexamplesoftheuseof alcoholhistoricallyandin contemporarysociety
1.2Identifydifferentsourcesof statisticalinformationaboutalcohol anditsuseintheUK
1.3Exploretheroleofthemedia andadvertisingonalcoholuse
1.4Giveexamplesofconflicting messagesaboutalcoholandhow thesecanaffectunderstandingand behaviour
1.5Explainterminologyassociated withalcohol
• Alcoholbyvolume(ABV)
• Unitofalcohol
Whatyou’vedonetoshowthis / Portfolio page number / Additional linksto evidence / IM/EMsignatureif sampled
Youwill:Understandthedifferentstylesofdrinkingandtheirpotentialforharm
Youcan:
2.1Definethedifferentdrinking styles
2.2Describetheeffectsofalcohol consumption
2.3Explainhowproblemscanbe associatedwiththeindividual, alcoholitselforthesituationin whichthealcoholusetakesplace
2.4Explorethepopularmyths surroundingalcoholanditsuse
Unit03 Understandthesafe,sensibleandsocialuseofalcohol
Whatyou’vedonetoshowthis / Portfolio page number / Additional linksto evidence / IM/EMsignatureif sampledYouwill:Knowthe waysinwhichsocietyrespondstoalcoholuseandmisuse
Youcan:
3.1Describethekeyaimsofthe nationalalcoholstrategy
3.2Giveexamplesofthewaysin whichindividuals,agenciesand societycanrespondtoalcohol misuse
3.3Explainthereasonsfor providingalcoholawareness education
3.4Explainthepurposeofvery briefandbriefinterventions
3.5Identifyarangeofopportunities andsettingsforprovidingalcohol awarenesseducationandbrief interventions
Unit03 Understandthesafe,sensibleandsocialuseofalcohol
Whatyou’vedonetoshowthis / Portfolio page number / Additional linksto evidence / IM/EMsignatureif sampledYouwill:Understandtheattitudestowards,andtheimpactof,alcoholuseamongyoungpeople
Youcan:
4.1 Identifya rangeof responses to alcoholspecificallyfor use with youngpeople
4.2 Giveexamplesofdrinking patternsamongstyoungpeople
4.3 Describethepotentialharmto youngpeoplefromalcoholuse
4.4 Compareattitudesamongst youngpeopletowardsalcoholuse andtheimpactoftheseattitudeson theirdrinkingbehaviour
Unit04 Communityresponsestosubstancemisuse
Whatyou’vedonetoshowthis / Portfolio page number / Additional linksto evidence / IM/EMsignatureif sampledYouwill:Understandhowcommunitiescanbeprotectedfromsubstancemisuserelatedcrimeandantisocialbehaviour
Youcan:
1.1Describethenationalstrategic approachtoprotectingcommunities
1.2Explaintheneedfora communitybasedapproachto issuesaroundsubstancemisuse
1.3Giveanexampleofapositive andanegativecommunity responsetoconcernsabout substancemisuse
Unit04 Communityresponsestosubstancemisuse
Whatyou’vedonetoshowthis / Portfolio page number / Additional linksto evidence / IM/EMsignatureif sampledYouwill:Knowwaysof workingeffectivelywithcommunities
Youcan:
2.1Describetheprocessof communityinvolvementor engagement
2.2Identifypeopleand organisationswhomayhavearole toplayincommunityinvolvement
2.3Explainthekeyroleof communicationwithinandbetween communities
2.4Giveexamplesofsimple communitybasedactionplans basedonsubstancerelatedissues
2.5Identifypotentialbarriersto communityengagementand involvement
2.6Describethepotentialbenefits ofcommunity involvement/engagement
Unit05 Optionsandinterventionsforthoseaffectedbysubstanceuse/misuse
Whatyou’vedonetoshowthis / Portfolio page number / Additional linksto evidence / IM/EMsignatureif sampledYouwill:Knowthedifferenttypesofsubstanceuse/misuseandtheirassociatedproblems
Youcan:
1.1Differentiatebetweenthetypes ofsubstanceuse/misuse
1.2Identifyproblemsassociated withthetypesfrom1.1
1.3Describetheinter-relationship betweenthebroadcategoriesof responseandthetypeofabuse
1.4Explainhowproblemscanbe associatedwiththeindividual,the substance,orthesituationinwhich theusetakesplace
Unit05 Optionsandinterventionsforthoseaffectedbysubstanceuse/misuse
Whatyou’vedonetoshowthis / Portfolio page number / Additional linksto evidence / IM/EMsignatureif sampledYouwill:Understandtherangeoftreatmentsandinterventionsforsubstancemisuse
Youcan:
2.1Explorethemethodsused historicallytotreatdependency
2.2Giveexamplesofhowattitudes andapproachestodependency havechangedovertime
2.3Classifythetypesoftreatments andinterventionscurrently
available
2.4Givetheprosandconsof differenttypesoftreatmentsand interventionsidentifiedin2.3
Unit05 Optionsandinterventionsforthoseaffectedbysubstanceuse/misuse
Whatyou’vedonetoshowthis / Portfolio page number / Additional linksto evidence / IM/EMsignatureif sampledYouwill:Understandtheconceptofharm-reductioninsubstancemisuse
Youcan:
3.1Defineharm-reduction
3.2Giveexamplesofthoseatrisk ofsubstancemisuserelatedharm
3.3Assesstherangeofopinions andviewsintheareaofharm reduction
3.4Identifythechallengestothe applicationofharmreductionin childrenandyoungpeople’s services
Unit05 Optionsandinterventionsforthoseaffectedbysubstanceuse/misuse
Whatyou’vedonetoshowthis / Portfolio page number / Additional linksto evidence / IM/EMsignatureif sampledYouwill:Knowhowtorecogniseandrespondtosubstancerelatedincidentswhichmayrequireanimmediateresponse
Youcan:
4.1Giveexamplesofsubstance relatedincidentswhichmayrequire animmediate response
4.2Describehowtorespondto2 differenttypesofsubstancerelated incidents
4.3Describethepurposeofthe recoveryposition
4.4Performtheinitialassessment procedure
4.5Demonstrateplacingaperson intherecoveryposition
4.6IdentifythemainHealthand Safetyissuesassociatedwith substancerelatedincidents
Unit06 Substancemisuseandyoungpeople
Whatyou’vedonetoshowthis / Portfolio page number / Additional linksto evidence / IM/EMsignatureif sampledYouwill:Understandhowtouseeffectivecommunicationskillswhentalkingtoyoungpeopleaboutsubstances
Youcan:
1.1Identifya rangeofdifferent attitudesheldby youngpeople aboutsubstanceuse/misuse
1.2Describethefactorswhich influenceyoungpeople’sattitudes tosubstanceuse/misuse
1.3Exploretherangeofskills neededtocommunicateeffectively withyoungpeople
1.4Identifybarrierstoeffective communicationwithyoungpeople
Unit06 Substancemisuseandyoungpeople
Whatyou’vedonetoshowthis / Portfolio page number / Additional linksto evidence / IM/EMsignatureif sampledYouwill:Understandhowtoidentifysubstancerelatedneedsinyoungpeople
Youcan:
2.1Identifythefirststepstotakein identifyingneedsinrelationto substanceuse/misuse
2.2Describethedifferent responsesthatmightapplyin differentsituations
2.3Definetheterm‘screening’
2.4Explorewaysinwhichasimple screeningprocesscanbecarried out
Unit06 Substancemisuseandyoungpeople
Whatyou’vedonetoshowthis / Portfolio page number / Additional linksto evidence / IM/EMsignatureif sampledYouwill:Knowwhyitisimportanttofolloworganisationalprocedureswhenworkingwithyoungpeople
Youcan:
3.1Identifythekeylegislationand guidancerelatedtosafeguarding childrenandyoungpeople
3.2Explaintheimportanceof recordinginformationaccordingto organisationalrequirements
3.3 Outlinepersonaland professionallimitationswhen workingwithyoungpeople
3.4 Giveexamplesof whenitis appropriatetoinvolveother servicesandmakereferrals
Unit07 Understandsolventsandvolatilesubstanceabuse
Whatyou’vedonetoshowthis / Portfolio page number / Additional linksto evidence / IM/EMsignatureif sampledYouwill:Knowthehistoryanddevelopmentofvolatilesubstanceabuse(VSA)intheUK
Youcan:
1.1DefinethemeaningofVSA
1.2DescribethehistoryofVSAin theUK
1.3CompareVSAwithothertypes ofdruguse/misuse
Youwill:Knowwhypeopleusevolatilesubstances
Youcan:
2.1Givefactorswhichmay predisposea persontousevolatile substances
2.2Givereasonswhypeopleuse solvents
Unit07 Understandsolventsandvolatilesubstanceabuse
Whatyou’vedonetoshowthis / Portfolio page number / Additional linksto evidence / IM/EMsignatureif sampledYouwill:Understandthemethodsofuseandeffectsofvolatilesubstanceabuse(VSA)
Youcan:
3.1Describedifferentmethodsof usingvolatilesubstancesand associatedtypesofuser
3.2Describedangersand consequencesofusingdifferent productsindifferentways
3.3Comparethemeaningof toleranceanddependencein relationtoVSAandother substanceuse
Unit07 Understandsolventsandvolatilesubstanceabuse
Whatyou’vedonetoshowthis / Portfolio page number / Additional linksto evidence / IM/EMsignatureif sampledYouwill:Knowtherangeofresponsestovolatilesubstanceabuse(VSA)
Youcan:
4.1Identifytheneedforarangeof responsestoVSA
4.2Describelocalandnational servicesavailablerelatedtoVSA
4.3Assesstheeffectoflegislation onVSA
4.4Identifybarrierstoaccessing services
Unit08 Understandblood-borneinfectionsrelatedtosubstanceuse/misuse
Whatyou’vedonetoshowthis / Portfolio page number / Additional linksto evidence / IM/EMsignatureif sampledYouwill:Understandtherelationshipbetweenblood-borneinfectionsandsubstancemisuse
Youcan:
1.1Identifythemostcommon blood-borneinfectionsassociated withsubstanceuse/misuse
1.2DifferentiatebetweenHIVand
AIDS
1.3Describethephysicaleffectsof
2 differentblood-borneinfections
1.4Explainthecurrentprevalence andtrendsinblood-borne infectionsrelatedtosubstance misuseintheUK
Unit08 Understandblood-borneinfectionsrelatedtosubstanceuse/misuse
Whatyou’vedonetoshowthis / Portfolio page number / Additional linksto evidence / IM/EMsignatureif sampledYouwill:Understandhowblood-borneinfectionsaretransmitted
Youcan:
2.1Identifybodyfluidsthatmay transmitblood-borneinfections
2.2Describeroutesoftransmission fromonepersontoother
2.3Giveexamplesofhighrisk behavioursinthetransmissionof bloodborneinfections
2.4Giveexamplesofsafer practicestopreventthespreadof blood-borneinfections
Section3-Additionalinformation
NCFEisa leadingproviderofnationallyrecognisedqualificationsandiscommittedtodeliveringexceptionalcustomerservice. We’re basedinNewcastleuponTyne.Ifyou’dliketoknowmoreaboutuspleasevisitourwebsiteat
Additionalsupportrequirements
NCFErecognisesthatyoumightrequireadditionalsupportinordertoachieveyourqualification.Thismightbeifyou’veapermanent ortemporarydisability,medicalconditionorspecificlearningneed.
YourTutor/AssessorwilldiscussthemostappropriatemethodofsupporttomeetyourneedsandmayneedtonotifyNCFEofthe supportthey’regoingtogiveyou.Thiscouldbefacilitiesto supportreadingorwritingneeds,hearing,visualorphysicalimpairment; facilitiestosupportamedicalconditionortemporaryinjury;orfacilitiestosupportyouifyourfirstlanguageisn’tEnglish.
FormoreinformationyourTutor/Assessorwillbeabletoprovideyouwithafullcopyof NCFE’sReasonableAdjustmentsandSpecial
ConsiderationsPolicy,oryoucandownloaditfrom
Appealsorcomplaints
Ifyou’veanyqueriesorproblemswithyourqualificationyoushouldfirsttalktoyourTutor/Assessor,theInternalModeratororanother memberof staffatyourcentre.Ifyou’vegotacomplaintaboutthewayyourworkhasbeenassessed,orthesupportyou’vebeen given,useyourcentre’sownappealsorgrievancepolicy(askyourTutor/Assessorforacopy).
FormoreinformationyourTutor/AssessorwillbeabletoprovideyouwithafullcopyofNCFE’sAppealsandEnquiriesaboutResults
Policy,oryoucandownloaditfrom
Malpractice
‘Malpractice’isusedtodescribesomethingapersondoeswhentheyintentionallymisleadsomebody. Anexamplemaybecopying somebodyelse’sworkandpassingitoffasyourown.Wheneverwe’renotifiedabouta suspectedoractualcaseofmalpractice,we‘ll workwiththecentretofindoutifandwhymalpracticehappenedandwhatwecandotosortitout.
Ifyourcentresuspectsyou’vebeeninvolvedin malpractice,wewon’tbeabletoissueyourcertificateduringtheinvestigation.If we provethatmalpracticehashappened,youmayhavepartofyourassessmentdisallowedor,inseriouscases,yourfinalresultsmay bevoid.Thismeansyouwon’treceiveacertificateor,ifwe’vealreadyissuedyouone,we’llaskthatyoureturnitstraightaway.
FormoreinformationyourTutor/Assessorwillbeabletoprovideyouwithafullcopyof NCFE’sMalpracticePolicy,oryoucan downloaditfrom
AboutNCFE
Enquiries
Anyenquiriesrelatingtothisqualificationshouldbeaddressedto:
NCFE Citygate
StJamesBoulevard NewcastleuponTyne NE14JE
Tel: 01912398000
Fax: 01912398001
E-mail:
Website:
EqualOpportunities
NCFEfully supportstheprincipleofequalopportunitiesandopposesall unlawfulorunfairdiscriminationonthegroundsof ability, age, colour,culture,disability,domesticcircumstances,employmentstatus,gender,maritalstatus,nationality,politicalorientation, racialorigin,religiousbeliefs,sexualorientationandsocialbackground.
NCFEaimstoensurethatequalityofopportunityispromotedandthatunlawfulorunfairdiscrimination,whetherdirectorindirect,is eliminatedbothinitsownemploymentpractices,andinaccesstoitsqualifications.
YoucandownloadacopyofNCFE’sEqualOpportunitiesPolicyfrom
DataProtection
NCFEisregisteredundertheDataProtectionActandcommittedtomaintainingthehighestpossiblestandardswhenhandling personalinformation.
NCFEisa registeredcharity(RegisteredCharityNo.1034808)andacompanylimitedbyguarantee(CompanyNo.2896700).
Allthematerialinthispublicationiscopyright.
©NCFEIssue1,August2010.
Allinformationcontainedinthispublicationiscorrectatthetimeofprinting.