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Beatson Cancer Charity

Beatson Cancer Charity supports and enhances the treatment, care and wellbeing of current, former and future cancer patients and their families, in particular Beatson patients, working in partnershipwith the NHS, the Beatson West of Scotland Cancer Centre and relatedfacilities.

Supporting Beatson Cancer Charity offers the wider community a unique opportunity to contribute to the fight against cancer in the broadest possible sense. Without fundraising andthe amazing kindness and generosity of our supporters none of our charitableactivity could take place.

Fundraising and Communications

Without our fundraising and communications activity none of our charitable activity would take place as we are completely reliant on the funds we raise to fund charitable activity. Having a high public profile is a significant factor in driving our fundraising forward. Many current and former patients and their families, friends and colleagues see their involvement in our fundraising and communications activity as part of their cancer journey and our fundraising and communications teams play a key role in supporting them with this.

Patient and Family Support

Patient and Family Support comprises a comprehensive range of wellbeing and specialist services including complementary therapy’s, specialist health and work support and specialist activities delivered by charity staff and volunteers through our unique and award-winning Wellbeing Centre and throughout the Beatson and at related facilities.

Funding

The funding we provide comprises financial awards to various individuals and institutionsinvolved in the care and investigation of cancer, including the NHS, in linewith the charity’s funding policy in the furtherance of itsobjectives. The key areas of funding are: specialiststaff resources, innovative servicedevelopments, enhanced medicalequipment, novel researchprojects and educational staff development

Patient and Family Support

Beatson Cancer Charity staff and volunteers provide a wide range of patient and family support free of charge to all patients within the Beatson and at an increasing number of related facilities where cancer patients are treated including at the Queen Elizabeth University Hospital, the New Victoria Hospital and Lanarkshire Beatson.

Wellbeing

The Beatson Cancer Charity Wellbeing Centre on Level 4 of the Beatson is open from 0900 until 2100 seven days a week providing a unique space where patients can relax away from the clinical environment and enjoy the stunning views. Tea, coffee, soft drinks and fresh fruit smoothies are available for patients and their families as well as reading materials and board games. Wi-Fi, desktop computers and iPads are available as well as a cinema that can be used to watch DVD’s or satellite television including major sporting events. We also provide a catering service and reading materials for day patients and out patients attending clinics throughout the cancer centre and at many related facilities. The Wellbeing Centre holds a stock of basic clothing items that are available on request for patients when required. Beatson Cancer Charity staff and volunteers also manage a Welcome Desk at the main entrance to the Beatson and accompany patients throughout the cancer centre helping to relieve some of their anxiety.

Complementary Therapies

There are three treatment rooms in the Wellbeing Centre on Level 4 of the Beatson Cancer Centre where a range of complementary therapies are on offer primarily to patients but also to family members and NHS staff including reflexology, massage, reiki, relaxation, manicure, pedicure and holistic facials. A range of self-help breathing, relaxation and distraction techniques are available to boost confidence, self-esteem and to assist patients with anxiety. Complementary Therapies are also available in the In Patient Wards, the Chemotherapy Day Unit, the Radiotherapy Department and at an increasing number of related facilities including in enhanced treatment rooms at Ward 4B1 in the Queen Elizabeth University Hospital and at Lanarkshire Beatson as well as Clinic P at the New Victoria Hospital.

Hairdressing

A hairdressing salon in the Wellbeing Centre is open from 0900 until 1700 Monday to Friday and Saturday mornings. Our hairdressers are fully experienced in dealing with the very sensitive nature of hair loss and work very closely with NHS colleagues to make sure each patient receives the best possible treatment. They cut, style, set, blow dry, carry out head shaves and give advice and information on hair care during treatment. All of our hairdressers are trained in Headstrong scarf tying techniques that they are happy to pass on to patients.

Podiatry

We provide podiatry treatments for patients in the Wellbeing Centre, throughout the Beatson and at related facilities.

Activities

We provide a range of activities for patients and their families from supporting special occasions such as birthdays, anniversaries and weddings to musical events and simply encouraging patients to socialise and take part in gentle exercise or activity.

Specialist Health and Work Service

Specialist staff support and engage with patients in continuing their work during treatment and returning to work post treatment as well assupporting healthcare professionals to assist patients with work related issues. This is a unique and innovative service for people with a cancer diagnosis and their families/carers who are experiencing work relateddifficulties. It provides access to specialist staff that are registered health professionals withspecific experience in relevant areas including disability management and the Equality Act. The specialist staff are skilled in negotiation in relation to employmentsituations and advocate on behalf of patient’s rights and health care needs in relation to their employment.


Title: Volunteer Manager

Reporting to: Head of Patient and Family Support

Salary: £25,000 per annum

Full time permanent post, 35 hours per week, 35 days annual leave and 5% of salary as pension contribution. Although core hours are 9am to 5pm Monday to Friday flexibility to work evenings and weekends to suit organisational needs is required.

Role purpose

The purpose of this role is to develop, coordinate and manage the volunteer team for Beatson Cancer Charity within the Beatson West of Scotland Cancer Centre and all related facilities. This will involve coordinating volunteers across a wide range of disciplines and departments.

Responsibilities

·  Developing and implementing the volunteer strategy.

·  Keeping up to date with legislation and policies related to volunteering and making any necessary modifications to Charity policies and procedures to accommodate changes.

·  Consulting with colleagues in all departments to assess their volunteering requirements.

·  Liaising with NHS colleagues throughout the Beatson West of Scotland Cancer Centre and all related facilities to assess volunteering requirements.

·  Generating appropriate volunteering opportunities and role descriptions based on the needs of the Charity and the NHS.

·  Working to promote volunteering both internally and externally through recruitment and publicity strategies and campaigns.

·  Interviewing and recruiting volunteers and ensuring they are appropriately matched for individual roles and conducting thorough induction sessions and arranging training sessions.

·  Arranging shifts and rotas in association with nominated staff in each department who are responsible for volunteers to ensure the correct level of support is available.

·  Ensure risk assessments are up to date and monitored for all roles.

·  Regular liaison with all colleagues to keep up to date with activities and events that require volunteer support.

·  Conducting staff information sessions to raise awareness of the roles and function of volunteers.

·  Holding regular review meetings with NHS and charity staff to discuss progress and suitability of volunteer placements.

·  Implement robust evaluation methods for monitoring and measuring the benefits of volunteer support.

·  Creating clear and effective communication pathways for volunteers.

·  Providing opportunities to vary the volunteer role and/or tasks in order to sustain continued interest in the position and maximize the volunteering experience.

·  Ensuring there is appropriate support and that volunteers feel valued.

·  Recognising the value of volunteering by nominating volunteers for awards and organising celebration events.

·  Working with multiple agencies across different sectors in order to establish good working relationships to influence decisions about volunteering.

·  Arranging profile-raising events or attendance at events to raise awareness of the charity and attract new volunteers.

·  To work with local volunteer organisations, businesses, groups and educational institutions to promote volunteering.

·  Be responsible for developing and updating databases and providing management information.

·  Maintaining regular contact with the volunteer group by telephone, email or face-to face meetings representing the charity as required.

·  Any other duties as may be required by the Head of Patient and Family Support.

·  To develop the awareness and perception of the charity whilst protecting its reputation.

·  Committed to the vision, mission and ethos of the charity.

Person specification

·  Proactive approach to challenges.

·  Self-motivated with a positive attitude.

·  Excellent interpersonal and communication skills

·  Enthusiastic about working with people and a talent for motivating and encouraging

Essential Criteria

·  Experience in a similar role.

·  Hold a driving licence and have access to a car at all times for business use.

·  Computer literate with Outlook, Word, Excel and PowerPoint

·  Flexibility to work evenings and weekends.

·  Ability to organise, plan and deliver own workload.

·  Available to attend/ assist at events out of core working hours.

Desirable

·  Experience of producing risk assessments.

·  Experience of public speaking.

·  Knowledge and understanding of working within the NHS environment.

·  Knowledge and understanding of working with cancer patients.

This job description may be reviewed and amended in light of changing professional demands. A job description is not a rigid or inflexible document but acts to provide guidelines to the duties expected while in post.

Please apply by sending your CV and covering letter to by 5pm on Friday 27th November 2015.