Request for ARC Installation
1) Customer name:
2) Version/release/patch to be installed (to be filled by Ex Libris)
3) Login information for ARC installation
Server IP address: Server host name:
Password of the user "exlibris" (or “aleph” if present):
Server name or IP to be used for link to reports:
Confirm that an exlibris user has been created for remote login, with
permission to "su" or “sudo”.
Root password:
4) Login information for ALEPH installation (to be connected to ARC):
Server IP address: Server host name:
Password of the user “aleph”:
Relevant copy number (a16_n):
ALEPH Version:
ALEPH service pack number:
Multi-ADM Installation: Yes No
ADM Library Name:
5) Server specification for ARC installation:
Machine model: Number of CPUs:
Operating system (including version):
RAM size: Swap area: GB
Disk space for ARC data base (by file systems):
/exlibris GB;/exlibris1 GB;/exlibris2 GB;
/exlibris3 GB;/exlibris4 GB;/exlibris5 GB;
Network Connection Speed______Type______
Storage Internal External
Physical Disk Size______GB Number of Disks______
Disk Connectivity Fibre SCSI IDE SATA Other______
RAID Configuration Software hardware
RAID Level RAID-0 RAID1 RAID-4 RAID-5 RAID 0+1 RAID Other______
Storage Other ______
6) ARC is installed on the dedicated server: Yes No
If ARC is installed on the dedicated server - should Ex Libris create new database:
Yes No
If ARC is installed on the same server as ALEPH, should we use the same Oracle database as for ALEPH:
Yes No
If Yes, enter the database name:
Confirm that database format is UTF8: Yes No
7) Please confirm that Telnet/ssh, sftp, TCP/IP and HTTP access for the
Ex Libris IP numbers is provided:
212.179.71.*
212.179.57.155
Local Ex Libris office or distributor if applicableIPs
Communication via:
Telnet ssh
Outgoing FTP access is enabled for the following addresses:
ftp.exlibris.co.il
ftp.exlibrisgroup.com
Confirm that the following port is open and can be used by ARC:
HTTP port 8080
If you wish that another port be used, please specify alternative port number:
8) Is there confirmation to reboot the ARC server by Ex Libris at any time during the
installation? Yes No
If no, what is the procedure for reboot?
9) Is there confirmation of the creation of ARC users by Ex Libris? Yes No
10) Contact person for installation:
Name and position:
E-mail:
Tel.: Work: Mobile:
Other:
Confirmed and accepted by customer:
Name:
Signature:
Date:
To be filled in by Ex Libris
11) Customer three-letter prefix: ______
12) Customer code:
13) Ex Libris contact person:
14) Expected installation completion date:
© Ex Libris Ltd., 2005Page 1 of 3
Request for ARC Installation
ALEPH versions 15,16,17
Updated: May 31, 2005