Department: / Fundraising, Membership and Communications
Responsible to: / Senior Fundraising and Membership Officer
Responsible for: / N/A
Salary: / £13,231.40 per annum pro-rata basic
Plus commission
Hours: / 18 hours per week (annualised)
Background information(job title)
Staffordshire Wildlife Trust is supported by over 15,000 members who make a donation by direct debit every month to help fund our work to protect and enhance Staffordshire’s wildlife and wild places.
As a face to face membership recruiter for the Trust, your role will be to encourage new people to join the Trust. Our approach to recruitment does not involve high pressure sales techniques as we do not believe this is sustainable. Instead, you will act as an ambassador for the Trust at carefully selected venues such as garden centres, supermarkets and events such as town shows which are frequented by people who are likely to be interested in Trust membership. In a typical day you will talk conversationally to dozens of people about the Trust leading to a handful of people being inspired to “join us” and set up a monthly direct debit.
This is a role where the more you put in, the more you get out. We’ll always guarantee at least minimum wage, but it is possible to earn much more through a competitive commission package which is based on the value of membership subscriptions you sign up.
This role is ideal for somebody who looking for a role that has flexibility with a good earning potential. You will be contracted on an “Annualised Hours” basis which means you’ll work an average of 18 hours per week over the year, but you’ll work more hours in the spring and summer, especially school holidays when potential new members are out and about and fewer hours in the winter. Availability at weekends and school holidays is therefore essential.
Mission Statement
“Staffordshire Wildlife Trust protects and enhances the wildlife and wild places of Staffordshire and promotes understanding, enjoyment and involvement in the natural world.”
A registered charity established in 1969 we are one of 47 county Wildlife Trusts throughout the UK and are supported by over 15,000 members.
In addition we havetwo trading companies, one looking after the trading side of our business including a café at Westport Lake Visitor Centre, the other aconsultancy service employing ecologists giving advice on environmental issues.
The Trust owns or manages 27 nature reserves covering an area of around 3,500 acres. Our staff are based in 5 locations around the county including our Headquarters at Wolseley Bridge, Stafford. Employing around 65 staff in 5 departments including Resources, Conservation Delivery, Education, Fundraising & Membership and CVLLP. The Trust has a diverse workforce including site wardens, wildlife surveyors, community and education officers, catering and administration staff.
Job Purpose:
To recruit new members for Staffordshire Wildlife Trust at events and other venues.
Responsibilities:
- To protect the Trust's good name.
- To recruit new members for Staffordshire Wildlife Trust using “soft sell” techniques at events and venues within Staffordshire.
- Explain Gift Aid and encourage prospective members to sign up to the Gift Aid scheme (if paying a sufficient amount of UK tax).
- Transport, set-up, maintain and care for all equipment and recruitment aids, e.g. gazebo.
- Identify events and venues and inform line manager.
- Liaise with recruitment venues as required.
- Keep up to date on Wildlife Trust activity and keep the Trust informed of any issues that are of concern to local people or the venue provider.
- Complete all relevant paperwork, reports and time sheets in an accurate and timely manner in line with management requirements. Including the use of IT where appropriate.
- Attend any training events or days as organised by the Wildlife Trust.
- Represent the Wildlife Trusts in a professional and informed manner at all times, whether engaging with members of the public, other Trust staff & volunteers, or any other supporters.
- Follow and implement the Public Fundraising Regulatory Association guidelines.
- Relay any feedback received from the public, supporters or members information to their Manager and / or relevant Trust in a timely manner.
- To ensure Health and Safety obligations are met across the breadth of office and reserves activity.
- Comply with the Data Protection Act; including the keeping of records securely to protect the confidentiality of any information disclosed.
Person Specification
Job Title: Wildlife Support Officer (face to face recruiter)
Criteria / Essential / Desirable / Assessment Method *Qualifications
Full Driving Licence / x
Experience
Experience in a similar role or of a low pressure sales role / X / AF, I
Previous experience of keeping records and accurate completion of forms / x / AF, I
Experience of working in a public facing role / X / AF, I
Skills/knowledge
Able to converse with people you don’t know in a friendly and professional manner / x / AF,I
Ability to “close” a potential “sale” / X / AF,I
Good administrative skills / x / AF,I
Knowledge of the Wildlife of Staffordshire / x
Abilities
Must be able to lift, carry and erect display boards as will be working alone / x
The post involves regular driving to and working in locations across Staffordshire for which a full driving licence is required / x
Must be able to demonstrate the ability to organise own work and work unsupervised in various locations around the County / x
There will be occasions where the post involves working outside at events therefore the applicant must be prepared to work outside in all weather conditions. / x
I = interviewQC = qualification certificateAF = application form
Wildlife Support Officer (face to face recruiter)Updated Jan 2015