Develop, implement,andmaintainuser-drivenservicesthat are responsive, highly collaborative,and broad-based to meetdiverseuserneeds.
Goals
Identify,implementandcontinuouslyassessuser-drivenservices.
Employthemostappropriateandeffectivepedagogyandcontinuouscollaborationwithfacultytoimprove informationliteracyskills.
Understandtheevolvinginformationneedsofbothlocalandremoteusersandrespondwiththemost appropriateandeffectivedeliverymodesandtechnologies.
Implementstaffingandtrainingthatwillprovideoptimalinformationservicestoallusers.
RaiseawarenessofAULibraries’servicesandresourcesthrougheffectiveandinnovativepublicrelations andmarketinginitiatives.
Objectives
Exploreandimplementthelearningcommonsconstructtoprovidethemosteffectiveformatsand technologiesfor reference,informationliteracy,documentdeliveryandcirculationservices.
Increaseinformationliteracysessionstofirst-yearUniversityandupperlevelcourses.
Hostfacultyseminarsoninformationliteracyoutcomesforfacultyandgraduateteachingassistants.
Participateinnationalstandardizedinformationliteracyassessmenttoimprovelearningoutcomes.
Providespacesandschedulingforeffectiveinteractionbetweensubjectspecialistsandfaculty,studentsand librarycolleagues.
Monitorvirtualreferenceservicestodetermineoptimalstaffingandsoftwareconfigurations.
EvaluatesubjectguidesforusabilityandADAcompliance.
Developinformationalsessionsandmaterialsondocumentdeliveryservices.
Measures
Measureuse,servicequalityandusersatisfactionwithservices(e.g.LibQual+).
Benchmarkserviceswithsimilarinstitutions.
Conductformaluserstudiestoevaluateeffectivenessofservices.
Assessimpactoflibraryinstructionactivitiesonstudentlearning.
Analyzeuserstatisticsincludingreferenceandgatecounts.
Buildandmaintaina robusttechnologicalinfrastructurethat isresponsiveto the changingneedsoftheLibraries’ usersandemployeesandthat willsupport increasedflexibilityinthedeliveryofresources.
Enable users to discover and access information in all formats through effective use of technology and organization of knowledge.
Goals
Improveresourcediscovery.
Evaluateandapplyinnovativelearningtechnologies.
Supportdigitalprojectsandnewformsofscholarlycommunication.
Objectives
ExtendtheLibraries’catalogbydevelopingintegratedinterfacesthatprovidedirectandseamlessaccessto libraryresourcesindiverseformatsandfromavarietyofsources;participateincollaborativeopen-source projectsaimedatextendingtheOPACanddevelopingnewresource-discoverytools.
ImprovetheLibraries'websiteanditstoolsandservices.
Institutea programofregularusabilitytestingforthewebsiteandrelatedservices.
IncorporatelibraryresourcesintoAuburnUniversity’scoursemanagementsystem.
ExpandtheDigitalResourceLaboratoryandintegrateitwiththeprojectedLearningCommons.
Workwithfaculty,students,andothercampusunitstodevelop,assess,andpromotetheintegrationof technologyusedinteaching,learning,andresearch.
Experimentwithpodcastingandvideopodcastingfor educationalandinstructionalpurposes;participatein
AuburnUniversity’spodcastinginitiative.
Setupa space—a“sandbox”—wherelibrarians,students,andfacultymemberscanexperimentwithnew informationtechnologies.
Expandthelibraries’digitalcollections,addingatleastonemajorcollectioneachyear;workwithfaculty topromotetheuseofdigitalcollectionsinteachingandresearch.
PlayaleadingroleinsettingupadistributeddigitalpreservationnetworkforAlabama.
Workwithothercampusunitstopromoteopen-sourcescholarly-communicationsoftware.
WorkwithothercampusunitstosetupaninstitutionalrepositoryforAuburnUniversity,startingwitha databaseofelectronicthesesanddissertations.
- Review VuFind and Classic catalog functionality.
Measures
Measureuse,servicequalityandusersatisfactionwithtechnologyservicesincludingtheDigitalResource
Lab(e.g.LibQual+).
Benchmarktechnologywithsimilarinstitutions.
Capturesystemsdatatoanalyzeuseandeffectivenessofinformationtechnologysystems.
Buildandsustain collectionsthatsupporttheuniversitymission andprovideconvenient,seamless accessto information resourcesinoptimalformats.
Goals
IdentifyresearchneedsofscholarlyprogramsatAuburnUniversityandprovideaccesstosupporting materials.
Buildstrongbudgetarysupportforalllibrarycollections.
Improveaccesstoresourcesthroughelectronicdescription.
Provideaccesstouniquelocalmaterialsthroughinnovativeandongoingdigitizationanddescription initiatives.
EncouragepartneringbetweenAuburnUniversityinstructors,professors,students,andbookstoresto promotestudentaccesstorequiredtextsandreadings.
Createapreservationstrategyforlibrarycollections.
CollectuniqueandrarematerialsthatdistinguishourLibrariesandsupporttheresearchandteaching missionsofAuburnUniversity.
- Participate in regional projects to build library collections.
Objectives
IncreasefacultyinvolvementinplanningforLibrarysupportandfundingforacademicprogramsand researchneeds.
Identify,evaluateandimplementtechnologytomovetowardseamlessaccesstoelectronicresources.
Identifypreservationneedsinthecollectionsanddevelopstrategiestoaddressthem.
Workwithfacultytoaugmentuseoftraditionalande-reservestoimprovestudentaccesstorequired readingsandtexts.
Identifycollectionsneedingenhancedaccessthroughdigitizationorelectronicdescription.
Assess,defineandbuildmulti-mediaservices.
- Participate in the Association of Southeastern Research Libraries (ASERL) Collaborative Federal Depository Program to enhance access to government documents.
Measures
Measureusersatisfactionwithcollections(e.g.LibQual+).
BenchmarkcollectionswithpeerLibraries.
Capturesystemsdatatoanalyzetheuseofelectronicresources.
Analyzegrowthanduseofcollectionsincludingdigitalcontent.
Assesspreservationstrategyimplementationprogress.
TracklevelofresourcesavailabletotheSubjectSpecialistsforrespondingtouserneeds.
RedesigntheLibraries’ spacetoprovideadynamic,comfortablelearningenvironmentthatis conducivetoproductivity,yet flexibleenoughtomeetthe variedneedsofour staffandusers.
Goals
AdapttheLibraryspacetochanginginformationneedsbydiscerningtrends,exploringpotentialuses,and integratingnewtechnologiesforcollaboration,learningandreflection.
Planforcontinuedcollectiongrowthandservices.
Developa libraryspaceuseplanwithinputfromusersandstaffthatmakesthelibrarythedestinationof choiceasthe academic"thirdplace."
Objectives
Updateinfrastructuretomeetthechangingneedsofalllibraryusers.
Createanadaptableassemblyandpresentationspace.
Createacomfortableandinvitingenvironmentconducivetocollaborationandstudying.
Builda presentationpracticespace.
Providestudyareasforbothgroupandindividualstudy.
Re-evaluatetheindividualstudycarrelpolicytooptimizeuse.
Evaluatethepossibilityofprovidingsecuretemporarystorageforusebypatrons.
Examinesignageandnavigabilitythroughoutthelibrary.
Evaluateandexpandstoragecapacity.
Efficientlymanagethecollectionasitaffectsphysicalspace.
Re-evaluateworkflowandphysicalspacerequirementsoflibrarydepartmentstodetermineoptimum resourceplacementandutilization.
Measures
Measureuse,qualityanduser satisfactionwithfacilities(e.g.LibQual+,formaluserstudiesandinformal usersurveyactivities).
Benchmarkfacilitieswithsimilarinstitutions.
Assessuseandgrowthofspace.
Recruitandretainwell-trained,diverseandtalentedstaffwhoare dedicatedtothemission of
AuburnUniversityandAuburnUniversityLibrariesandtotheserviceoftheLibraries’ users.
Goals
Promotetheactiveparticipationoflibraryfacultyandstaffinprofessionalorganizationsandprograms.
Maintainapositiveworkenvironmentthatsupportsandrewardsfacultyandstafforiginality,development, commitment,diversityandachievement.
Activelyemployandtraina studentassistantworkforcethatisanassettotheAULibraries.
Createanenvironmentthatencouragesandsupportsprofessionaldevelopmentforbothfacultyandstaff.
Objectives
Provideappropriateinformationthroughe-mailandprintaboutlocal,regional,andnationalprogramsand professionalorganizations.
Providejobenhancementopportunitiesforfacultyandstaff.
Promotefundingforappropriateongoinglearning,research,professionaltravelanddevelopmental activities.
Createaninternalself-checkongoals.
Assessuserandstafffeedbackregardingstudentassistants.
Continuouslyimprovestudentassistanttraining.
Providealllibraryemployeeswithlibrarycareerinformation.
Conductandassessexitinterviews.
ActivelyrecruitfordiversityandcreateprogramsthatsupporttheUniversity’sdiversitystrategicplan.
- Raise compensation levels for staff.
Measures
Measureuse,servicequalityandusersatisfactionwithfacilitiesandservices(e.g.LibQual+).
Trackdiversity-relatedprogramsandoutreach.
Measureemployeesatisfactionandmoraleviaclimatesurveys.
Analyzehiringandstaffretention.
Trackattendanceatleadershipandsupervisoryprogramsandcourses.
Trackandevaluateprogramsandjobenhancementopportunitiesofferedtofacultyandstaff.