Develop, implement,andmaintainuser-drivenservicesthat are responsive, highly collaborative,and broad-based to meetdiverseuserneeds.

Goals

Identify,implementandcontinuouslyassessuser-drivenservices.

Employthemostappropriateandeffectivepedagogyandcontinuouscollaborationwithfacultytoimprove informationliteracyskills.

Understandtheevolvinginformationneedsofbothlocalandremoteusersandrespondwiththemost appropriateandeffectivedeliverymodesandtechnologies.

Implementstaffingandtrainingthatwillprovideoptimalinformationservicestoallusers.

RaiseawarenessofAULibraries’servicesandresourcesthrougheffectiveandinnovativepublicrelations andmarketinginitiatives.

Objectives

Exploreandimplementthelearningcommonsconstructtoprovidethemosteffectiveformatsand technologiesfor reference,informationliteracy,documentdeliveryandcirculationservices.

Increaseinformationliteracysessionstofirst-yearUniversityandupperlevelcourses.

Hostfacultyseminarsoninformationliteracyoutcomesforfacultyandgraduateteachingassistants.

Participateinnationalstandardizedinformationliteracyassessmenttoimprovelearningoutcomes.

Providespacesandschedulingforeffectiveinteractionbetweensubjectspecialistsandfaculty,studentsand librarycolleagues.

Monitorvirtualreferenceservicestodetermineoptimalstaffingandsoftwareconfigurations.

EvaluatesubjectguidesforusabilityandADAcompliance.

Developinformationalsessionsandmaterialsondocumentdeliveryservices.

Measures

Measureuse,servicequalityandusersatisfactionwithservices(e.g.LibQual+).

Benchmarkserviceswithsimilarinstitutions.

Conductformaluserstudiestoevaluateeffectivenessofservices.

Assessimpactoflibraryinstructionactivitiesonstudentlearning.

Analyzeuserstatisticsincludingreferenceandgatecounts.

Buildandmaintaina robusttechnologicalinfrastructurethat isresponsiveto the changingneedsoftheLibraries’ usersandemployeesandthat willsupport increasedflexibilityinthedeliveryofresources.

Enable users to discover and access information in all formats through effective use of technology and organization of knowledge.

Goals

Improveresourcediscovery.

Evaluateandapplyinnovativelearningtechnologies.

Supportdigitalprojectsandnewformsofscholarlycommunication.

Objectives

ExtendtheLibraries’catalogbydevelopingintegratedinterfacesthatprovidedirectandseamlessaccessto libraryresourcesindiverseformatsandfromavarietyofsources;participateincollaborativeopen-source projectsaimedatextendingtheOPACanddevelopingnewresource-discoverytools.

ImprovetheLibraries'websiteanditstoolsandservices.

Institutea programofregularusabilitytestingforthewebsiteandrelatedservices.

IncorporatelibraryresourcesintoAuburnUniversity’scoursemanagementsystem.

ExpandtheDigitalResourceLaboratoryandintegrateitwiththeprojectedLearningCommons.

Workwithfaculty,students,andothercampusunitstodevelop,assess,andpromotetheintegrationof technologyusedinteaching,learning,andresearch.

Experimentwithpodcastingandvideopodcastingfor educationalandinstructionalpurposes;participatein

AuburnUniversity’spodcastinginitiative.

Setupa space—a“sandbox”—wherelibrarians,students,andfacultymemberscanexperimentwithnew informationtechnologies.

Expandthelibraries’digitalcollections,addingatleastonemajorcollectioneachyear;workwithfaculty topromotetheuseofdigitalcollectionsinteachingandresearch.

PlayaleadingroleinsettingupadistributeddigitalpreservationnetworkforAlabama.

Workwithothercampusunitstopromoteopen-sourcescholarly-communicationsoftware.

WorkwithothercampusunitstosetupaninstitutionalrepositoryforAuburnUniversity,startingwitha databaseofelectronicthesesanddissertations.

  • Review VuFind and Classic catalog functionality.

Measures

Measureuse,servicequalityandusersatisfactionwithtechnologyservicesincludingtheDigitalResource

Lab(e.g.LibQual+).

Benchmarktechnologywithsimilarinstitutions.

Capturesystemsdatatoanalyzeuseandeffectivenessofinformationtechnologysystems.

Buildandsustain collectionsthatsupporttheuniversitymission andprovideconvenient,seamless accessto information resourcesinoptimalformats.

Goals

IdentifyresearchneedsofscholarlyprogramsatAuburnUniversityandprovideaccesstosupporting materials.

Buildstrongbudgetarysupportforalllibrarycollections.

Improveaccesstoresourcesthroughelectronicdescription.

Provideaccesstouniquelocalmaterialsthroughinnovativeandongoingdigitizationanddescription initiatives.

EncouragepartneringbetweenAuburnUniversityinstructors,professors,students,andbookstoresto promotestudentaccesstorequiredtextsandreadings.

Createapreservationstrategyforlibrarycollections.

CollectuniqueandrarematerialsthatdistinguishourLibrariesandsupporttheresearchandteaching missionsofAuburnUniversity.

  • Participate in regional projects to build library collections.

Objectives

IncreasefacultyinvolvementinplanningforLibrarysupportandfundingforacademicprogramsand researchneeds.

Identify,evaluateandimplementtechnologytomovetowardseamlessaccesstoelectronicresources.

Identifypreservationneedsinthecollectionsanddevelopstrategiestoaddressthem.

Workwithfacultytoaugmentuseoftraditionalande-reservestoimprovestudentaccesstorequired readingsandtexts.

Identifycollectionsneedingenhancedaccessthroughdigitizationorelectronicdescription.

Assess,defineandbuildmulti-mediaservices.

  • Participate in the Association of Southeastern Research Libraries (ASERL) Collaborative Federal Depository Program to enhance access to government documents.

Measures

Measureusersatisfactionwithcollections(e.g.LibQual+).

BenchmarkcollectionswithpeerLibraries.

Capturesystemsdatatoanalyzetheuseofelectronicresources.

Analyzegrowthanduseofcollectionsincludingdigitalcontent.

Assesspreservationstrategyimplementationprogress.

TracklevelofresourcesavailabletotheSubjectSpecialistsforrespondingtouserneeds.

RedesigntheLibraries’ spacetoprovideadynamic,comfortablelearningenvironmentthatis conducivetoproductivity,yet flexibleenoughtomeetthe variedneedsofour staffandusers.

Goals

AdapttheLibraryspacetochanginginformationneedsbydiscerningtrends,exploringpotentialuses,and integratingnewtechnologiesforcollaboration,learningandreflection.

Planforcontinuedcollectiongrowthandservices.

Developa libraryspaceuseplanwithinputfromusersandstaffthatmakesthelibrarythedestinationof choiceasthe academic"thirdplace."

Objectives

Updateinfrastructuretomeetthechangingneedsofalllibraryusers.

Createanadaptableassemblyandpresentationspace.

Createacomfortableandinvitingenvironmentconducivetocollaborationandstudying.

Builda presentationpracticespace.

Providestudyareasforbothgroupandindividualstudy.

Re-evaluatetheindividualstudycarrelpolicytooptimizeuse.

Evaluatethepossibilityofprovidingsecuretemporarystorageforusebypatrons.

Examinesignageandnavigabilitythroughoutthelibrary.

Evaluateandexpandstoragecapacity.

Efficientlymanagethecollectionasitaffectsphysicalspace.

Re-evaluateworkflowandphysicalspacerequirementsoflibrarydepartmentstodetermineoptimum resourceplacementandutilization.

Measures

Measureuse,qualityanduser satisfactionwithfacilities(e.g.LibQual+,formaluserstudiesandinformal usersurveyactivities).

Benchmarkfacilitieswithsimilarinstitutions.

Assessuseandgrowthofspace.

Recruitandretainwell-trained,diverseandtalentedstaffwhoare dedicatedtothemission of

AuburnUniversityandAuburnUniversityLibrariesandtotheserviceoftheLibraries’ users.

Goals

Promotetheactiveparticipationoflibraryfacultyandstaffinprofessionalorganizationsandprograms.

Maintainapositiveworkenvironmentthatsupportsandrewardsfacultyandstafforiginality,development, commitment,diversityandachievement.

Activelyemployandtraina studentassistantworkforcethatisanassettotheAULibraries.

Createanenvironmentthatencouragesandsupportsprofessionaldevelopmentforbothfacultyandstaff.

Objectives

Provideappropriateinformationthroughe-mailandprintaboutlocal,regional,andnationalprogramsand professionalorganizations.

Providejobenhancementopportunitiesforfacultyandstaff.

Promotefundingforappropriateongoinglearning,research,professionaltravelanddevelopmental activities.

Createaninternalself-checkongoals.

Assessuserandstafffeedbackregardingstudentassistants.

Continuouslyimprovestudentassistanttraining.

Providealllibraryemployeeswithlibrarycareerinformation.

Conductandassessexitinterviews.

ActivelyrecruitfordiversityandcreateprogramsthatsupporttheUniversity’sdiversitystrategicplan.

  • Raise compensation levels for staff.

Measures

Measureuse,servicequalityandusersatisfactionwithfacilitiesandservices(e.g.LibQual+).

Trackdiversity-relatedprogramsandoutreach.

Measureemployeesatisfactionandmoraleviaclimatesurveys.

Analyzehiringandstaffretention.

Trackattendanceatleadershipandsupervisoryprogramsandcourses.

Trackandevaluateprogramsandjobenhancementopportunitiesofferedtofacultyandstaff.