LA HARBOR COLLEGE

Student Learning Outcomes (SLOs) Assessment Report

Course Assessment

Division: BUSINESS Discipline/Program: Office Procedures

Course Number and Name: CAOT 34: Business Terminology

Program Contact Person: ELSIE LINARES Phone: (310) 233-4188

Reviewed by: Elena Reigadas, SLO Assessment Coordinator Date: April 24, 2014

Attach additional pages as necessary.

Institutional Learning Outcomes / Course Intended Outcomes / Means of Assessment and Criteria for Success / Summary of Data Collected / Use of Results
1 / 1. Develop word command of terminology used in varied areas of business and industry / 75% of students will show satisfactory performance as measured by a multiple choice and true/false exam. / One session was offered for 2012-2013 Academic year. 22 students were enrolled. 95% of students achieved satisfactory performance based on the course assessment requirements. / The results reflect that the intended outcomes are being met based upon the intended outcome. However, cost of the textbook is prohibited; the semester being reduced in length makes it difficult for students to complete all of the assignments. The setup of the classroom (environment) is not ergonomic thereby creating stress and bad techniques. Student attendance and not having the lab available as it was in the past (no open lab) contributed toward some students failing to achieve intended outcome.
We need an instructional assistance in the lab to assistants students, maintain longer hours for students, have better control over the equipment, and make available reference copies of the textbook for students.
1 / 2. Use new and relevant words in both written and oral communications. / 75% of students will show satisfactory performance as measured by the pre determined assessment criteria. / One session was offered for 2012-2013 Academic year. 22 students were enrolled. 95% of students achieved satisfactory performance based on the course assessment requirements. / SEE SLO #1
1 / 3. Correctly define words by applying knowledge of prefix, suffix, and root word meanings. / 75% of students will show satisfactory performance as measured by the pre determined assessment criteria. / One session was offered for 2012-2013 Academic year. 22 students were enrolled. 95% of students achieved satisfactory performance based on the course assessment requirements. / SEE SLO #1

4 Feb. 2012

Attach additional pages as necessary.

Institutional Learning Outcomes / Course Intended Outcomes / Means of Assessment and Criteria for Success / Summary of Data Collected / Use of Results
1 / 1. Develop word command of terminology used in varied areas of business and industry / 75% of students will show satisfactory performance as measured by a multiple choice and true/false exam. / One section was offered for the Fall 2011. 25 students were enrolled. 19 students showed satisfactory performance as measured by test and quizzes. / Most of the enrolled students performed at the C or lower level. Research methods to raise the number of A’s and B’s.
1 / 2. Use new and relevant words in both written and oral communications. / 75% of students will show satisfactory performance as measured by the pre determined assessment criteria. / One section was offered for the Fall 2011. 25 students were enrolled. 19 students showed satisfactory performance as measured by test and quizzes. / SEE SLO #1
1 / 3. Correctly define words by applying knowledge of prefix, suffix, and root word meanings. / 75% of students will show satisfactory performance as measured by the pre determined assessment criteria. / One section was offered for the Fall 2011. 25 students were enrolled. 19 students showed satisfactory performance as measured by test and quizzes. / SEE SLO #1