NZQA Registered unit standard / 19907 version 4
Page 1 of 3
Title / Demonstrate knowledge of and use the government portal, agency website and intranet
Level / 3 / Credits / 4
Purpose / People credited with this unit standard are able to:
–describe the purpose of the government portal and demonstrate how it can be used
–describe legal and other issues in relation to use of information from government and own agency internet and intranet websites
–describe own agency internet and intranet websites and demonstrate their use.
Classification / Public Sector ServicesPublic Sector Core Skills
Available grade / Achieved

Explanatory notes

1Resources for this unit standard are available from the following websites: and

2This unit standard is for people who work in the State sector.

3Legislation relevant to this unit standard includes – Privacy Act 1993, Official Information Act 1982, Protected Disclosures Act 2000, Unsolicited Electronic Messages Act 2007,Copyright Act 1994.

Outcomes and evidence requirements

Outcome 1

Describe the government portal and demonstrate how it can be used.

Evidence requirements

1.1Describe the government portal, its broad structure and general content.

Rangeexamples may include but are not limited to –

broad structure – concept of the seamless front office, multiple entry points, accessible anywhere anytime, access links to individual government agencies;

general content – government forms on-line, government information and policies on-line.

1.2Describe the reasons for e-government web guidelines for agency websites.

Rangemay include but is not limited to –standards, guidance, tips, and strategic advice on effectively using theonline channel;

evidence of two is required.

1.3Access the government portal and obtain information from three separate sources.

1.4Access own agency website via the government portal and obtain specific information.

Rangemay include but is not limited to – on-line forms, policy information, annual report information;

evidence of two is required.

Outcome 2

Describe legal and other issues in relation to use of information from government and own agency internet and intranet websites.

Evidence requirements

2.1Describe how legislation affects the use of information from government and agency websites, and internal agency intranets.

Rangeincludes but is not limited to – Privacy Act 1993, Official Information Act 1982, Protected Disclosures Act 2000, Unsolicited Electronic Messages Act 2007, Copyright Act 1994;

evidence of two is required.

2.2Identify why authentication of individual identity is necessary prior to accessing data through Government and agency websites and internal agency intranets.

Outcome 3

Describe own agency internet and intranet websites and demonstrate their use.

Evidence requirements

3.1Describe the purpose and general content of the agency website and intranet in terms of its applicability and usefulness to the intended users.

3.2Explain how clients are guided and assisted in the use of the agency website.

3.3Access the agency website and intranet and obtain information.

Rangemay include but is not limited to – on-line forms, policy information, annual report information;

evidence of two pieces of information from each of the agency website and intranet is required.

Planned review date / 31 December 2016

Status information and last date for assessment for superseded versions

Process / Version / Date / Last Date for Assessment
Registration / 1 / 27 May 2003 / N/A
Review / 2 / 17 October 2008 / N/A
Revision / 3 / 20 November 2009 / N/A
Rollover and Revision / 4 / 19 February 2015 / N/A
Consent and Moderation Requirements (CMR) reference / 0121

This CMR can be accessed at

Please note

Providers must be granted consent to assess against standards (accredited) by NZQA, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment.

Industry Training Organisations must be granted consent to assess against standards by NZQA before they can register credits from assessment against unit standards.

Providers and Industry Training Organisations, which have been granted consent and which are assessing against unit standards must engage with the moderation system that applies to those standards.

Requirements for consent to assess and an outline of the moderation system that applies to this standard are outlined in the Consent and Moderation Requirements (CMR). The CMR also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements.

Comments on this unit standard

Please contact The Skills you wish to suggest changes to the content of this unit standard.

The Skills Organisation
SSB Code 100401 / New Zealand Qualifications Authority 2018