Kamil Anwar says:
5:51 PM
Hello & Welcome to JustAnswer. My name is Kamil and i will do my best to assist you.
5:51 PM
JACUSTOMER-9jkibe9e- has entered this chat!
5:51 PM
JACUSTOMER-9jkibe9e- has stepped out of this chat.
Kamil Anwar says:
5:52 PM
First, the extender needs to connect to the router. Once the extender is connected to the router, you can then use your computer to connect to the extender.
5:52 PM
Can you tell me what have you already tried so i can understand the issue more clearly
5:53 PM
JACUSTOMER-9jkibe9e- has entered this chat!
JACUSTOMER-9jkibe9e- says:
5:55 PM
I have tried connecting both with my PC using Windows 8 and on my Google Nexus 10 tablet. I have also tried softwre systems but they all tell me to connect via my "network manager" and this I do not know how to do
Kamil Anwar says:
5:56 PM
Is it possible if you can provide a screenshot?
JACUSTOMER-9jkibe9e- says:
5:57 PM
What is a screen shot? I said at the beginning that I am not computer literate
Kamil Anwar says:
6:00 PM
I am sorry. However, i need more information to assist with the issue.
Additionally, i can offer remote service to connect to your computer and see what's happening myself to save you from following some steps.
6:01 PM
The remote service is a paid service, but if you prefer not to use the remote service then i can provide instructions on steps.
JACUSTOMER-9jkibe9e- says:
6:02 PM
What other information do you need? I just want to be told in simple terms how I find the means on my computer to
6:03 PM
sorry - missed the last few words. I just want to know how to connect on my computer with the network manager
Kamil Anwar says:
6:07 PM
No worries.
6:07 PM
I am going to assist with the help of pictures to make it easier.
6:07 PM
Step 1 is to get to the settings menu on Windows 8.
6:07 PM
See image:
Full Size Image6:07 PM
Move the mouse to the bottom or top right corner of the screen and select the cog icon labelledSettings.
6:08 PM
Once in settings select the wireless icon, see image below:
6:08 PM
Full Size Image6:09 PM
Once you click the wireless icon, this will list all available wireless networks.
6:09 PM
The network name for WN3000RP would be NETGEAR_EXT
6:09 PM
Once you see that, click on it and click connect. If you have it configured, then you will need to provide the password for it. If it is not configured, then it will connect without a password.
6:10 PM
After connecting to it, you need to go this site and configure the Netgear WN3000RP using the smart wizard.
JACUSTOMER-9jkibe9e- says:
6:11 PM
All I get is a message saying "Network 2 ". There are no other networks listed
Kamil Anwar says:
6:11 PM
How is this computer connected to internet?
JACUSTOMER-9jkibe9e- says:
6:13 PM
Via AOL and a modem supplied by them. The modem is a broadband router D-Link model DSL2680 Wireless Broadband Wireless ADSL router
Kamil Anwar says:
6:14 PM
But is the computer connected over a wire or wireless?
6:14 PM
Do you have a wireless adapter on this computer?
JACUSTOMER-9jkibe9e- says:
6:16 PM
Not that I know about. I do have a Mini PowerLine ethernet adaptor connected
Kamil Anwar says:
6:17 PM
Without the wireless adapter or a wireless card, it is not possible to connect to a wireless router/extender.
6:18 PM
Do you have this type of cable going into your computer
6:18 PM
Full Size ImageJACUSTOMER-9jkibe9e- says:
6:21 PM
Yes but it is coloured yellowand connects to the phone socket. I also have a grey coloure ( ethernet cable ?) connected from the router to the ethernet adapter
Kamil Anwar says:
6:22 PM
That means, the computer does not have a built - in wifi to connect to wireless networks.
6:22 PM
Can you tell me the model or the part number of this computer?
6:22 PM
So i can check the specifications online.
JACUSTOMER-9jkibe9e- says:
6:26 PM
It is an Acer Aspire X3995 madein March this year
Kamil Anwar says:
6:27 PM
Can you hold windows key on your keyboard and press R while holding it.
6:28 PM
This will open run dialog, in the run dialog, typehdwwiz.cpland hit enter.
6:28 PM
In the Device Manager that opens, click the Network Adapters (+) and tell me the names of the network adapters listed under it.
JACUSTOMER-9jkibe9e- says:
6:32 PM
Intel(R0 82579V GigabitNetwork Connection
6:32 PM
and Microsoft Kernel Debug Adapter
Kamil Anwar says:
6:33 PM
I am sorry to say but this computer does not have the card (wireless adapter) needed to connect to wireless networks. Therefore, you will need to buy one and i can recommend which one.
JACUSTOMER-9jkibe9e- says:
6:33 PM
OK - which one please
Kamil Anwar says:
6:34 PM
Which country are you in?
JACUSTOMER-9jkibe9e- says:
6:34 PM
United Kingdom ( Wales )
Kamil Anwar says:
6:36 PM
Please take a look at this one, it's cheap and affordable.Click Here to View
6:36 PM
This one is portable, so it will work with most computers and will need to be plugged into the USB port on the computer.
6:37 PM
Once it's detected, you should see the Netgear_EXT and all other available wireless networks.
6:39 PM
Nexus 10 is wireless, so it should be able to see netgear_ext
6:40 PM
On Nexus 10, Can you tap onSettings ->Wireless & networks > Wi-Fi.
6:41 PM
Slide the Wi-Fi switch to theOnposition.
6:41 PM
The device scans for available Wi-Fi networks and displays the names of those it finds.
6:41 PM
Please tell me the names shown there, it should have netgear_ext.
JACUSTOMER-9jkibe9e- says:
6:42 PM
OK - I have a note of that on Amazon. Can I print this conversation and I would like to confirm that this helpful chat will only cost me a one off payment of £18. Thank you very much for your help
Kamil Anwar says:
6:43 PM
You can print this conversation, that's not a problem.
6:44 PM
It will cost you only the amount you paid.
6:45 PM
You can also reconfirm this by emailing .
6:46 PM
If you do not need further assistance,please take a second to rate my service that will be appreciated. If you do need further assistance, you can reply me to continue.
JACUSTOMER-9jkibe9e- says:
6:47 PM
There doesn't seemto be a plce on this page for printing our conversation Any ideas how to do it?
Kamil Anwar says:
6:47 PM
I will copy it and put that in a word document so you can download it.
JACUSTOMER-9jkibe9e- says:
6:48 PM
Thank you very much indeed