PUBLIC PERFORMANCE MEASUREMENT
Recent Publications
KATHRYN KLOBY
YOUNHEE KIM
Rutgers University, Newark
Measuring performance in the public sector is a perennial issue. Practitioners and scholars have worked diligently to identify the key ingredients and proper methods for measuring and improving the productivity and effectiveness of government. Many highlight the importance of including the public in performance measurement and improvement processes. Others emphasize the critical and expanding role of public managers as experts of managerial techniques and supporters of deliberation and democratic values. Abundant examples and case studies of collaboration and partnerships between public institutions and citizens offer innovative models for adoption. The linkages between performance measurement techniques, the role of public managers, and citizen participation form the basis for the topic of "public performance measurement."
This collection of articles highlights three components of public performance measurement: the mechanics of measuring performance, the changing role of public managers, and the value of citizen participation. Each subject area includes journal articles, books, and Web-based resources, mostly published within the last five years. These resources offer theoretical and practical illustrations that are useful for students, scholars, and practitioners alike.
The public performance measurement collection is far from exhaustive. It serves, however, as a springboard for further inquiry and research as we analyze, promote, and demonstrate the inclusion of citizens in the process of measuring the performance of government.
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PERFORMANCE MEASUREMENT
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