General Manager Hoxton Hall

Immediate start (initial 3 month contract with the possibility of extension).

Hoxton Hall: Inspiring self expression and lifelong creativity in young Londoners

Hoxton Hall is an atmospheric 150 year old grade II* listed Music Hall Theatre (one of only 4 Music Halls remaining in the UK) with adjoining music rooms and recording space, rehearsal rooms, dance studio, meeting rooms, and art workshops. Hoxton Hall also runs creative industry workspace (Hoxton Workspaces). Hoxton Hall is committed to providing quality arts experiences that nurture talent and encourage young people to grow into responsible and positive members of the community, as well as promoting community cohesion and contributing to the vibrant cultural life of residents in Shoreditch, Hackney and East London.

Not Just a Venue – Strategic Achievements

Hoxton Hall is based in Hackney, one of the most deprived boroughs in London and the UK, works with 80% BAME communities, with a focus on Young Londoners from 7 to 25 years old. We develop creative projects which achieve our vision, respond to individuals and local community needs and government agenda.

Nurturing Talent and Creativity

Securing Hackney Positive Activities for Young People (PAYP) commissions for £200k per year, to directly change the lives of over 800 young people. Strategically aligning our projects with a learning and progression policy, we ensure young people develop through the organisation and progress on into employment education and training.

An Anchor in the Community

Developing arts, education and heritage projects to engage young people in Hoxton Hall and Hackney history, establishing 5 site specific projects in partnership with Discover Hackney (heritage partnership with Geffrye Museum, LBH archives, Building Exploratory and UEL) funded by HLF and MLA.

Exploring the Entrepreneur

Hoxton Street Management (HSM) supports young people to develop careers in performing arts. Our other commercial ventures generate over £100k for the organisation.

Platform for Performance

Increase well being and enjoyment by understanding and appreciation of the performing arts in the local area. We aim to make best use of our venue for performance, events and showcase for the benefit of the local community, and London audiences.

Beyond Caretaking

We have just completed a £2.5m capital refurbishment project at Hoxton Hall, which has restored the Victorian Music Hall to its original beauty whilst ensuring its future.

Job Title: General Manager (initial 3 month contract with possibility of extension).

Hoxton Hall is looking for an experienced strategic administration focused General Manager to oversee the running of the core of the organisation. Who has a commitment to develop the infrastructure, ensuring it is fit for purpose, throughout substantial growth and change including £2.5m of capital development, expansion of creative models and development of education heritage projects and programming strategy. Ideal candidate will have a passion for venue management and fundraising experience, alongside a natural ability to deal with detail and strategy. You will be a passionate planner, problem solver and policy implementer, with a level head and plenty of experience of, leading a dynamic and changing organisation.

Reporting to: Hoxton Hall Artistic Director

Direct Reports: Theatre Manager, Finance Manager and bookkeeper, Office and Communications Co-ordinator, Facilities Co-ordinator.

Terms:

Salary£32k PA, pro rata (initial 3 month contract with possible extension)

Work hours: 35 hours per week, Monday to Friday. (Full time)

Over time / TOIL: Hoxton Hall does not pay overtime but operates a time off in lieu policy

(agreed with line manager and taken within 3 weeks of earning the

time off).

Holidays: 25 days holiday per year, not including public holidays.

Application Process: Please email completed application forms to

CVs will not be accepted.

To download the application form please go to:

Application Deadline 9am, Monday the 20th July 2015.

Only applicants who are invited to interview will be contacted, if you have not heard from us within 2 weeks of the deadline please assume that you have been unsuccessful this time.

InterviewsInterviews will be held shortly after the closing date.

Purpose of the Role

This senior management role reports to and works closely with Hoxton Hall Artistic Director to provide essential continuity, management and support to the core functions and development of the organisation, buildings and staff at this exciting time of expansion and development.

The General Manager will take responsibility for overseeing a joined up approach to achieving the organisational business plan, ensuring all project areas maximise resources and work together effectively to meet Hoxton Hall’s objectives.

Job Description

  • Management Accounts and Financial Processes – Working with a qualified Finance Manager you will be responsible for financial processes throughout the organisation, including budgets and actual reporting and working with HHAD to prepare accounts for management and fundraising use and board presentation. Work with budget holders to ensure appropriate controls and budgets reflect activity, while achieving contribution to core costs and avoiding overspend. Directly manage core operational and administration budgets and contracts including IT, staff, and maintenance and office functions.
  • Operations and Administration – Overseeing the core admin and infrastructure of the group and implementation of new systems to effectively manage resources, operations and business plan work streams. Ensuring IT systems are fit for purpose and operational, as well as providing day to day troubleshooting.
  • Human Resources Management and Compliance –Support the overall management of performance, oversee and make recommendations to structural changes and recruitment process, lead on contract issue and inductions. Overseeing and authorising pay roll and carrying out the disciplinary process as needed. Hoxton Hall has a subscription to an excellent HR advisory service, so a practical working knowledge of HR processes is more important than of detailed legislation.
  • Building and Operational Management – Overseeing the budgets, plans, procurement and confirming contracts for routine venue management, repair and maintenance, in line with legal, licensing and health and safety standards to ensure our buildings are compliant and fit for purpose, with the support of the staff team.
  • Company Secretary, Board Support and Managing Hoxton Works Board – Act as Company Secretary for both the charity and the company, overseeing legal administration for both. Provide organisational and administrative support to the Board.
  • Communications and Marketing – oversee the development of the communications strategy and ensure that promotional materials and digital platform are in line with organisational message, of good quality and on budget.
  • Policy development and Implementation – ensuring key policies are legally compliant, and fully implemented throughout the group. Including being the lead on Health and Safety (as H&S officer) and designated premises supervisor.

General/Day to day Responsibilities:

HR, Pay Roll and Staff Management

  • Organise the management of all HR policies and procedures at Hoxton Hall.
  • Review and authorise monthly payroll approval process, ensuring contract compliance and correct and timely payment of staff and freelancers.
  • Review staff information and processes including training requirements, policies, sickness, holiday and toil policies recommend changes to HHAD.

Financial and Monitoring Responsibilities

  • Work with the HHAD and Finance Manager to set (annually) and monitor (monthly) project and overall department budgets. Take the lead on preparing and presenting management accounts to HHAD, subcommittees and board. Review financial processes with Treasurer where appropriate, provide recommendations and produce accurate management accounts for reporting at management meetings and board meetings.
  • Support the Hoxton Hall annual audit process.
  • Oversee and directly manage the maintenance and operational budgets for the group.

Policy Development and Implementation

  • Manage and implement health and safety and security policy as the Healthy and Safety Officer at Hoxton Hall. Ensure that all activities and the centre itself is risk assessed and appropriately mitigated.
  • Review all existing policies, recommend new and best practice and implement, including Equal Opportunities policy and Equalities Act compliance, IT and email policy and all others.

Other Responsibilities

  • Carrying out own time planning and administration, including managing relevant aspects of budget, as agreed with the HHAD and Finance Manager.
  • Be a key holder for Hoxton Hall buildings and the take on the responsibility which comes with this.
  • Attend board meetings, management meetings and away days as required (often outside of office hours).
  • Provide strategic advice and support to HHAD, organisation and board, contributing to business plans and capital fundraising where required.
  • Attending regular meetings with staff members, external networks and partnership meetings.
  • Support the general administration of the organisation as required.
  • Undertaking any additional activities as may be required from time to time to contribute to the work of Hoxton Hall.

Person Specification

Essential criteria / Desirable criteria / Identified
Personal Qualities / Hands on, flexible and personable approach. / Interview
Inquisitive, committed & problem solving nature. / Interview
Methodical, takes personal satisfaction in finishing detailed work and compliance. / Application Interview
Mature, objective and established approach to managing people and HR issues. / Interview
A high degree of initiative and accountability. Able to objectively evaluate own work, the work of others and learn from past mistakes. / Application Interview
Qualifications / Degree / MA / long term relevant experience. / Professional qualification i.e. MBA, Accounting, Project Management, HR etc. / Application
Experience / Experience of high level / long term management of partners and funders, service delivery contracts over 3 or more years. / Setting up of relationship and negotiation of contracts. / Application
Policy development and implementation over 3 or more years. / Application Interview
Experience of managing senior staff with specialist skill sets. / Supporting at director and board level. / Application Interview
Human Resources policy and management over 3 years including equal ops recruitment and disciplinary process. / Direct experience of non-compliance. / Application Interview
Experience of trust and foundation fundraising. / Experience of Capital, individual and CSR fundraising. / Application
Working with different financial systems to prepare management accounts, review financial processes oversee audits for turnover of over £1m. / Proficiency with Sage. / Application
Hands on experience of managing a small team in a community building. / Application Interview
Experience of venue and / or facilities management. / Extensive venue management experience. / Application Interview
Skills, Knowledge and Ability / Ability to manage and problem solve administration projects methodically and to time responding to the organisations’ needs. / Application Interview
Ability to bring in projects on large scale budget and to time. / Interview
Effective time management. Able to prioritise and manage workload independently, and support others to do the same. / Application Interview
Extensive knowledge of admin back office functions data base, PC, email, word, excel,on a daily basis. / Application
Development and set up of database and box office systems – customer relationships to support organisation function. / Merchant and client accounts knowledge. / Application Interview
Ability to write strategic and operational problem solving documents and present to staff, board and funders. / Application
Experience of procurement, issuing and reviewing contracts. / Liaising with lawyers and contracting party ensuring best outcome for organisation. / Interview
Other Criteria / Computer literacy, word processing, email, web research & online functions. / Application Interview
A flexible approach to hours of work which will include evenings and weekends to enable the centre to operate effectively. / Application Interview
Willing to apply for DBS check. / Current DBS Check. / Application