Job Description

Job Title / Wilton R&D Laboratory Manager
Job Holder
Reports To / Head of R&D Platform Operations Group.
Location / Wilton
Date / June 2017
Grade / 33

Job Purpose

Laboratory Manager to provide all aspects of laboratory maintenance and support in order to facilitate the continuous running of R&D Laboratories at FDBK Wilton site.

Dimensions

Turnover / £100 million
Site Numbers / 500
Forward work plan / Up to six months
·  To ensure all equipment maintenance is up to date.
·  All preventative maintenance schedules should be planned sufficiently in advance so as to not impact planned project work.
·  All equipment calibrations performed prior to expiration dates so as to not impact planned project work.
·  Coordinate the schedule of equipment usage within each group to ensure that equipment required to deliver each project is available when required.
·  Building maintenance schedules should be planned so as to not impact planned project work.

Principal Accountabilities

·  Design and implement the systems and procedures required for the startup and maintenance of the R&D laboratories at Wilton including but not limited to preventative maintenance and servicing of all equipment, IT systems (e.g. equipment alarms setup) and raw materials and consumables management.

·  Take ownership of equipment and facility planning resources.

·  The job holder will be accountable for the Wilton IT systems and act as liason with Billingham IT department.

·  Facilitate positive changes in laboratory systems and procedures by proactively leading initiatives.

·  Use experience and problem solving tools to identify potential opportunities for efficiency improvement by removal of waste and variations in processes

·  To liaise with external contractors to coordinate the regular preventative maintenance of equipment ensuring that the required schedules are adhered to thus maintaining the equipment warranties and compliance.

·  Ensure that all equipment is maintained in a fit for use state. If any equipment breaks down or has issues reported, the job holder must be able to rectify the situation either through direct action or where this is not possible or applicable arrange an external agent to perform repairs.

·  Liaise with Wilton Support department to plan any building maintenance including but not limited to roof permits which may impact project work, repair work, planned shut downs of the support services (HVAC, gasses supply, electricity etc.) and do so through coordination with R&D staff to limit the disruption to planned project work.

·  Be able to place and release SAP orders to facilitate rapid ordering of project specific items as and when required.

·  Provide information to finance to allow pass-through costs to be correctly assigned to customers and actively drive the increase in pass through costings.

·  Fully trained in the procedure to issue permits to work and actively monitor permits when in place to ensure compliance to the systems.

·  The job holder will be able to construct complex timelines which include interactions between departments to ensure that all aspects of maintenance and support are in place.

Competencies

Competency / Demonstrated Behaviours
Conceptual Thinking / ·  Understands how own tasks relate to the wider framework
·  Makes connections between facts and events that are not readily obvious
·  Relates different pieces of information and recognises trends
Innovativeness / ·  Thinks in terms of options when identifying solutions
·  Produces novel ideas to modify and improve procedures
·  Produces imaginative or unique responses to a problem
·  Develops new approaches to improve or replace existing procedures or systems
·  Generates alternatives before settling on a solution
Ability to Learn / ·  Quickly understands what new tasks/jobs required
·  Easily learns unique job related vocabulary
·  Easily learns new information regarding changing products, operations etc
·  Is open and understands new ideas
Adaptability / ·  Pursues policies and procedures consistent with local norms and values
·  Adopts means of communication and interaction that suit different cultures
·  Deals with effectively with people from a variety of backgrounds
·  Behaves consistently with local norms and values
·  Maintains effectiveness when dealing with people from a variety of backgrounds
Self-Control / ·  Remains calm when personally attacked
·  Keeps things in perspective despite fatigue or frustration
·  Maintains effectiveness and commitment in the face of disappointment
·  Copes effectively with ambiguity
·  Is objective under pressure and in difficult or stressful circumstances
·  Works effectively under tight deadlines
·  Maintains a business-like approach when unduly annoyed, disturbed or disrupted by others
·  Maintains objectivity when interpreting information and defining problems

Special Features –

·  The job holder must resolve conflicting demands and deal effectively with people from different departments, support service providers and external agents.

·  They will be expected to work effectively alone, and be responsible for the delivery of their own work plans but also be able to liaise and coordinate with other members of the R&D teams, support service providers and external agents in order to be able to deliver these work plans.

·  The job holder will be expected to solve a range of scheduling issues, making timely and informed decisions.

·  The job holder is expected to maintain and enhance current R&D systems whilst utilising their knowledge and experience to discover opportunities for improvement and to drive change.

·  It is expected that they possess excellent interpersonal and time management skills to meet these requirements.

·  Excellent organisational skills required.

·  Exceptional written and verbal communication skills with specific attention to detail.

·  Results orientated, enthusiastic, high energy and driven by excellence.

·  Previous SAP experience would be a benefit to the role.

To be fully effective the jobholder should have

·  A degree in a relevant discipline or at least 5 years knowledge, understanding and experience of planning and coordination of engineering activities within laboratories or similar environments.

·  The job holder will be operating in a highly regulated environment and must be aware of the regulatory background to their work.

·  A good understanding of business requirements.

·  Knowledge of quality, environment, safety, health and GMP polices.

Organisation Chart

Signatures

Job Holder: ...... Date: ......

Manager: ...... Date: ......