DATA INTEGRITY SOLUTIONS
72216 North Shore Street, Bldg # 102
Thousand Palms CA 92276
Tel (760) 343 - 3200 ~ Fax (760) 343 – 5300
DISI – Ebay RMA Form
To ensure quickest possible service, please READ CAREFULLY and COMPLETELY
- All products come with either a ninety (90) day or one (1) year replacement warranty unless otherwise stated on original invoice, or if an extended warranty has been purchase.
- Please fill out RMA form COMPLETELY, and be sure to include the following…
a)the ebay item number, b) date of purchase, c) your ebay ID, d) your email address, e) your complete name, shipping address and telephone number,
f) the manufacturer, model number, and serial number for the drive you are
returning, g) name of the DISI representative authorizing the RMA by email or
by telephone.
- This form is a modifiable Microsoft Word (.doc) file. Prior to sending your drive in for
warranty, please email to so we have a copy of your RMA in our files prior to receiving the item from you. The eligibility is determined from the date of original invoice date.
- Your RMA Number is : your item number - your ebay ID – date of purchase.
Example : 3200056789432 – ipodfixerman - 01-01-09, and is valid for a period of 14 days from date issued to you.
- Drive or motherboard must be returned inside an EDS (anti-static) bag in the exact
same manner as it was sent to you, in a box of similar or same dimensions. Make sure
the item is secured in the box with foam and/or bubble wrap on all 6 internal sides of
the box. ITEM SHOULD NOT TOUCH THE INSIDE OF THE BOX ON ANY SIDE.
Failure to meet these packaging requirements may result with VOIDED WARRANTY.
- Clearly mark the outside of the box with your RMA number and simply send your item
to us for your replacement. The replacement hard drive or motherboard will be
shipped the same or next business day after receipt at our Thousand Palms CA address.
RMA # ______- ______- ______
Ebay Item Number Your Ebay ID Date of Purchase
Customer Information :
Name : ______
Address : ______
City : ______
State : ______Zip : ______
Telephone : ______
Email : ______
Purchase Information :
Ebay Item Number : ______
Your Ebay ID : ______
Date of Purchase : ______
Product Information :
Manufacturer : ______
Model Number : ______
Serial Number : ______
Reason For Return : ______
Authorized By : ______