Save The Children
INTERNATIONAL PROGRAMS
ROLE PROFILE
TITLE: Monitoring , Evaluation, Accountability & Learning (MEAL) Manager-RovingTEAM/PROGRAMME : Programme Development / LOCATION: Juba
Roving across field offices in South Sudan
GRADE: TBC / CONTRACT LENGTH: 6 months
CHILD SAFEGUARDING
Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.
ROLE PURPOSE:
Save the ChildrenInternational is a full-spectrum organisation that seeks to inspire breakthroughs in the way the world treats children, and create lasting change in children’s lives.Monitoring, Evaluation, Accountability & Learning (MEAL) is a core function in all Save the Children International programmes globally, representing our commitment to accountability and transparency, and is crucial aspect of programme quality management within Save the Children.
The Monitoring, Evaluation, Accountability & Learning (MEAL) Manager will work as a field level Manager. The MEAL Manager will be expected to lead on MEAL system implementation including monitoring, accountability initiatives, support evaluations, compile lessons learnt, MEAL budgeting and recruitment. The post holder will be expected to mentor and/or capacity building existing country programme staff.
SCOPE OF ROLE:
Reports to: MEAL Technical Specialist
Dimensions:
South Sudan is a large country programme with a large geographical footprint; at present, programmes are implemented in Upper Nile, Jonglei, Greater Bahr El Ghazal, Lakes, and Eastern Equatoria States, and Abyei. Country programming in child protection, education child rights governance, health, nutrition and food security and livelihoods. The programme is therefore thematically complex, with a range of different field teams involved in implementation.
Staff directly reporting to this post: none
MAIN RESPONSIBILITIES
Programme Support at field level:
· Set up simple systems to manage information generated by MEAL activities, such as complaints databases. Conduct simple data analysis and present and disseminate information to inform programme management.
· With support from senior MEAL and programme staff, with the HR team, identify MEAL staffing needs for emergency programmes, and support rapid recruitment, induction, performance management and training.
· With support from the Lead MEAL Technical Specialist and/or other senior programme staff, identify MEAL needs and coordinate with the relevant team to ensure needs are met in good time.
· Support coordination of needs assessments, ensuring assessment findings are documented and include an analysis of children’s needs. Lead development of SC programme baseline surveys where required.
· Implement accountability mechanisms at field level, e.g. complaints and feedback response mechanisms –assessment, design, implementation, and review. Implement activities to raise awareness of prevention of sexual exploitation and abuse and handling of serious complaints in line with child safeguarding policy.
· Support technical sector specialists to ensure that projects are carried out with participation from all disaster-affected communities (including children), that information is shared with affected communities (through traditional and high-tech solutions) and that they solicit and respond to community feedback.
· To ensure that the minimum quality benchmarks are maintained in accordance with the Sphere Charter and Red Cross Code of Conduct.
Capacity Building:
· Identify learning and training opportunities for MEAL staff and work as a mentor for less experienced staff.
· Conduct training and awareness raising activities for operations and programme technical staff at field level regarding MEAL priorities and quality standards.
Representation & Advocacy & Organisational Learning:
· Ensure that Save the Children's work is coordinated with efforts of other agencies and Government, and support Interagency Coordination forums, advocating for the specific needs of children. This may involve supporting coordination working groups. Participate in Interagency coordinated joint MEAL activities (for instance, inter-agency RTEs).
· Support senior technical specialist with learning activities. For instance, support planning of After Action Review workshops, prepare lessons learnt reports and conducting accountability mechanism pilots.
· Contribute to communications and media work as required.
General:
· Comply with Save the Children policies and practice with respect to child protection, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.
CORE BEHAVIOURS
Understanding humanitarian contexts and application of humanitarian principles( Accomplished):
· Ensures that programme goals and activities uphold the principles of the key national and international humanitarian frameworks, codes and commitments
· Integrates beneficiary accountability principles into the approach
· Participates in disaster coordination mechanisms and interagency cooperation
Achieving results effectively: (Accomplished):
· Ensure efficient and transparent use of resources in accordance with internal controls
· Establishes staff engagement mechanisms.
· Addresses difficult situations and makes tough decisions confidently and calmly
· Considers the wider impact of decisions to be made in the short and long-term.
· Continuously provides feedback and updates to achieve improved results
· Coordinates with stakeholders to avoid duplication and maximise resources
· Documents lessons learned and applies them to future projects
Maintaining and developing collaborative relationships: (Accomplished):
· Actively listens to different perspectives and experiences of stakeholders
· Actively participates in networks to access and contribute to good practice
· Establishes and maintains clear communication and dialogue with disaster and conflict affected people and other stakeholders
· Establishes clear objectives with teams and individuals and monitors progress and performance
Operating safely and securely: (Accomplished):
· Identifies and communicates risk and threats and minimises these for oneself and the agency
· Reduces vulnerability by complying with safety and security protocols set by the organisation
· Takes measures to do no harm and to minimise risks for partners and the communities
· Demonstrates an understanding of wider UN/NGO security coordination and how the organisation can benefit from, and contribute to, those mechanisms
Managing yourself in a pressured and changing environment: (Accomplished):
· Helps team members to practise stress management through prioritisation of workloads and modelling of appropriate self care
· Remains effective and retains perspective in the face of difficult or demanding situations
· Demonstrates personal integrity by using one’s position responsibly and fairly
· Maintains ethical and professional behaviour in accordance with relevant codes of conduct
· Plans, prioritises and performs tasks well under pressure
· Takes responsibility for own work and for the impact of own actions
Leadership: Action; Thinking; Self; Inspiring; Developing Others: (Accomplished):
· Builds own awareness of the bigger global picture by using a broad range of sources to gather data
· Demonstrates managerial courage by confronting difficult situations and seeking resolution, and stating willingness to champion ideas
· Demonstrates approachability and trust by listening carefully to others and valuing their contribution, and making others feel comfortable by being open and honest about their thoughts and feelings
· Demonstrates self-development and management by taking responsibility for own development, and actively seeking out feedback to better understand their own strengths and weaknesses
· Makes positive statements about work
· Effectively influences others by understanding their interests and show how they will be met by own solution
· Gives constructive feedback to enhance capabilities and responsibilities to another for the purpose of his/her development
QUALIFICATIONS & EXPERIENCE
Essential
· 5 years of experience for working with International Humanitarian/developmental organizations. Preference will be given to candidates with significant international experience.
· Education to Masters level in a relevant subject or work experience in relevant field that can offset it.
· At least 3 years’ experience of undertaking a MEAL related role in an humanitarian context
· Previous experience of managing a team and managing projects.
· Experience of, and commitment to working through systems of community participation and accountability
· Demonstrated strong monitoring and evaluation skills, including planning/participating in evaluations
· Experience of training and capacity building
· Some experience of representation and ability to represent SC effectively in external forums.
· Knowledge of institutional donors and experience of developing proposals
· Ability to write clear and well-argued assessment and project reports
· Excellent communication and influencing skills
· Politically and culturally sensitive with qualities of patience, tact and diplomacy
· A high level of written and spoken English
· The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances.
· Commitment to the aims and principles of SC. In particular, a good understanding of the SC mandate and child focus and an ability to ensure this continues to underpin our support
Desirable
· Experience or knowledge of working and living in relevant regions/contexts
· Knowledge of consortia working
· Experience in both implementation and design desirable
· Experience with beneficiary communications desirable
Date: June 2015