North Somerset, United Kingdom, BS24 8AZ

Geoff Penberthy

Address: 36 Jubilee Rd, W-S-M

North Somerset, United Kingdom, BS24 8AZ

Tel: +44 (0) 1934 641703

Cell: +44 (0) 7849 631504

Email:

Skype ID: geoff.penberthy

Date of birth: 5th July 1989

Nationality: English

Visa: US C1D visa valid till November 2021

Language Skills: Fluent English and Spanish

Skills

·  Superb Analytical skills

·  Ability to inspire others to achieve and excel targets

·  Self-accountability

·  Strong consultation skills with all levels of management

·  Outstanding organizational skills

·  High standards with regards to time management and personal presentation

·  Excellent Computer skills and knowledge of computer based programs including Microsoft Excel, Word, PowerPoint and Outlook.

·  Experienced user of Cruise ship/hotel software including Fidelio, Aims, SAP and MAPS

·  Operator who works calmly under pressure

·  Independent worker who is able to work with minimal supervision

Education

Bath Spa University, UK 2009 – 2011

·  Professional Graduate Certificate in Education P.G.C.E (Level 5)

Weston College, UK 2005 – 2007

·  BTEC National Diploma in Sport and Fitness Development with the grade of MERIT

Broadoak Community School, UK 2003 – 2005

·  General Certificates of Secondary Education GCSE’s include

Spanish A* English C

Physical Education B Maths C

Geography C

Double science C C

Relevant Qualifications & Trainings

·  ENG1 valid July 2019

·  Basic STCW valid until 2021 including BSI/Crowd/Crisis management

·  CYQ Fitness instructor level 1

·  CYQ Certified Personal fitness instructor Level 2

·  RFU certificate in coaching Rugby Football Union

·  Disney Train the Trainer

·  Diversity and Inclusion Training - Disney University

·  Inspiring Trust (FranklinCovey material) Disney university

·  Consulting to Teams, Large Groups, and Systems training sessions

Work History

Training & Development Manager

NCLH – Oceania Cruises; Vessel Crew count total: 780

September 2016 – Present www.oceaniacruises.com

Duties include:

·  Induction training for all new joining Crew Members

·  Responsible for planning ship wide training including; induction, compliance, regulatory, Guest service, security and safety training for 750+ Crew

·  Leadership development including training, coaching and mentoring.

·  Ensure ships wide training records are up date and Crew is compliant with training.

·  Creating, implementing, assessing and sustaining new training initiatives and incentives

·  Liaise with HR Manager, Staff Captain and Captain on Crew related issues

·  Champion Policies & Procedures across the ship and ensure Crew has an understanding of SMS, VOM, MLC, and SOLAS.

·  Active role in employee relations and investigations

·  Responsible for Crew Welfare [events, activities, Crew tours, committee meetings, budgets and Crew welfare inventory]

Learning & Development Assistant

TLT LLC

February 2016 – September 2016 www.tltsolicitors.com

Duties include:

·  Creation of firm induction timetables

·  Coordination, scheduling and booking of all training Firm wide across all 6 UK office locations

·  Responsible for training records

·  Booking of external trainers

·  Booking of external training as required for employees

·  Support the Compensation & Benefits team with information processing and payroll

·  Ensure the Firm is SRA compliant

[February 2015 – February 2016 Work break]

Training & Development Manager – Human Resources

The world – Residences at Sea; Vessel Crew count total: 400

February 2014 – February 2015 www.aboardtheworld.com

Duties include:

·  In charge of ship wide training and development of all Crew

·  Provide leadership training to onboard Management

·  Facilitating personalized training plans and lessons catered to the organization or department needs

·  Sourcing external training materials

·  Building relationships with onboard Management and Crew and also external training companies

·  Coaching and mentoring of employees, managers and interns

·  Management of Internship program

·  In charge of SOP creation, implementation and amendments

·  Succession planning

·  Partner with HR manager on employee Relations and disciplinary investigations

·  Crew Welfare

·  Crew Performance and Appraisals

·  Monitoring a $250,000 a year training budget.

Training Officer - Human Resources

Disney Cruise Lines; Vessel Crew count total: 1,000 – 1,500

September 2012 – February 2014 http://disneycruise.disney.go.com/

Duties Included:

·  Facilitating shipboard Orientation program for new and returning Crew

·  Delivery of ongoing policy / procedure and Guest service training sessions

·  Monitor new hires on the job training during 1st week of new hire training

·  Provide support for each department’s Training Liaisons and Trainers

·  Maintaining Training Records and assisting Departments in reviewing training records through the use of the Disney Development Connection

·  Partnering with Safety and shore-side HR to keep regulatory and mandatory training at a high level of focus

·  Owner of the Career Navigation Process for Crew transfers and promotions, including education, implementation, administration and support to Leaders

·  Partner with the Asst. HR Manager for advice on Employee Relations cases

·  Facilitation of Leadership training programs

·  Partnering with shipboard HR Manager regarding Crew Focus Groups, ensure Crew related issues are dealt with promptly and appropriately

·  Maintaining Crew class materials and monitor’s the ordering of departmental materials

·  Partnering with shore-side Learning & Development - Disney University

·  Partnering with shore-side HR Services for the delivery and execution of DCL global incentives

·  Responsible for administrating Crew Recognition programs (e.g. Great Service Fanatic,

·  Service Anniversaries and Four Keys Basics)

·  Consultant for Leaders

·  Promote and maintain a work environment that encourages fun and teamwork

·  Active member of onboard Crew Welfare committee’s including C.A.S.T and F.E.A.S.T

Teen Youth Activities Counselor, Youth Activities department

Disney Cruise Lines

November 2011- Sept 2012

Duties included;

·  Supervising teen youth area

·  Desk duties in the Oceaneer's Lab

·  Floor Supervision Duties in the 3 – 11 year old youth spaces

·  Setting up and leading programs

·  Maintaining sanitation practices that are compliant with USPH procedures and criteria

·  Creating daily schedules for the teen program

·  Leading teen excursions on Castaway Cay (Disney’s own private island)

·  Following Child Handling Guidelines, Child protection laws and looking after the welfare off all teens within our spaces whilst making sure they are all enjoying their cruise and having a magical vacation

Sports Lecturer & Specialist Support worker - Sports & Public Services Faculty

Weston College, UK

September 2009 – July 2011

Duties included:

·  Implementing Schemes of work that were in line with curriculum content

·  Delivery of various modules over 3 different programs (First and National Diplomas in Exercise Science)

·  Creating lesson plans that focus on learning objectives and learner differentiation

·  Marking student’s work and cross verification of other teacher’s marking

·  Tutoring & mentoring a class of 30 students and looking after student’s welfare

·  Writing references for students wishing to apply for university

·  Providing advice and guidance to students when needed

·  Support students with learning needs through1:1 work based sessions

Gunner, Royal Air Force Regiment

Royal Air Force, UK

May 2008– November 2011

Duties included:

·  Total of 4 years’ service (regular and reserve)

·  Force protection and UK Airspace protection