Tribunal Helpline Call Sheet

TRIBUNAL HELPLINE CALL SHEET

DATE:Click here to enter a date. / REPEAT CALL: Choose an item.
VOLUNTEER NAME: / Statutory framework: Choose an item.
PARENT First name:
PARENT Surname: / ADDRESS:
Postcode:
Data protection – has parent agreed to records being kept? Choose an item.
CHILD First name:
CHILD Surname:
Date of Birth:
Gender: Choose an item. / Mailing list: Choose an item.
Email address: / Tel No:
Mob No:
Home LA: / Educating LA:
Hearing date:
Background Information / Reason for Tribunal
Choose an item.
Next deadline:
Choose an item.
Type of call:
Choose an item.
DISABILITIES / ☐ADD/ADHD / ☐Asthma / ☐Autism/Asperger
☐Brain injury / ☐Cerebral Palsy / ☐Diabetes / ☐Downs Synd.
☐Dyslexia/calculia / ☐Dyspraxia / ☐EBD / ☐Epilepsy
☐Genetic disorder / ☐Hearing Impmnt / ☐Heart condition / ☐LD
☐Not given / ☐OCD / ☐ODD / ☐Other
☐Phys Disability / ☐Communication / ☐Undiagnosed / ☐Visual Impmnt
Advice Given / ACTION TAKEN
Choose an item.
CURRENT EDUCATION
Choose an item.
EXCLUSION
Choose an item.
BULLYING
Choose an item.
LOOKED AFTER
Choose an item.
POSSIBLE WITNESS (1) / POSSIBLE WITNESS (2)
SOURCE OF INTRODUCTION
Choose an item. / HOUSEHOLD INCOME
Choose an item. / ETHNIC GROUP
Choose an item.
LEVEL OF SERVICE CRITERIA (REFER TO CRITERIA DESCRIPTIONS)
Understanding of paperwork
Significant difficulty ☐
Some difficulty but will manage with support ☐
Limited or no difficulty ☐ / Confidence/ability to negotiate
Significant difficulty ☐
Some difficulty but will manage with support ☐
Limited or no difficulty ☐
Legal complexity
Complicated ☐
Unusual facts ☐
Related to recent legal developments ☐
Complexity (3=Most complex) 1 ☐ 2 ☐ 3 ☐ / Wider domestic situation
Additional family disability ☐
Care issues ☐
Other:
Needs TSS service now ☐ (see below) No further support at this time ☐
Referred to Solicitor (Legal Aid) ☐
LEVEL OF TSS DECISION: TO BE COMPLETED AFTER FIRST CALL
Note on decision
Next step advice only ☐Full representation ☐ Telephone support ☐

CASELOG

Name of case worker
Useful contact details (LA Officer, witnesses, etc)
Name / Number
TSS Case Tracking (Telephone and FR)
Please make a dated entry each time you speak to a client or do some work. The note should be sufficiently detailed to show what information a client conveys, what advice was given and what work was done.
Date / Work done / advice given / Date of next deadline

OUTCOME
Withdrawal / yield by LA before hearing: Choose an item.

Comment:

HEARING

WON / All/most: Choose an item.
SENDIST Ordered minor changes to Parts 2 & 3 ☐
Comment:
LOST / Choose an item. /
Comment:

FINAL ADMIN

Caselog closed by caseworker ☐

Log returned to team leader ☐ date:

Sent to office ☐ date:

Data entered centrally ☐ date: