Your LCD screenconsists of3 pages or screens.

Press the silver colored right or left Navigation keys

located at bottom of the LCD display to scroll from on page or screen to the next.

Hold Control key and click here for on-line user videos

RINGING CALLS / NEW MESSAGES LED INDICATOR

Phone Book soft key

This is a non programmable key designed to look up co-worker extension numbers in the company directory using your dial pad text to find by last name.

VOLUME / RING / LCD ADJUSTMENT

TO ADJUST VOLUME (Handset, speaker or ring volume)

Must be changed while using the handset, speaker or as your phone is ringing

  • Press up or down Volume keys while using the function you wish to change
  • Save setting by simultaneously pressing both Volume keys.

SPEAKER CALLS

PLACING HANDSET OR SPEAKER CALLS

  • Lift Handset or press
  • Dial co-worker extension or for external calls dial 9 + phone number.

If using your handset, you may at anytime press the Speaker key and hang up handset

for a speaker call

  • To hang up, replace handset or press or (Cancel key)

MUTE A CALL

This functionwill mute your voice to your callers yet you may still hear them

  • While on a call press the (Mute key). The key will be lit while the call is muted.
  • Press the Mute key again to allow the caller to hear you.

LAST NUMBER REDIAL

TO REDIAL LAST DIALED EXTERNAL PHONE NUMBER

  • Lift handset or press speaker key.
  • Press. (Redial)

HOLDING CALLS

PLACING A CALL ON HOLD

Press the(red)Hold key

To re-access the call lift handset and press the flashing key where the call is held at.

REMOTE HOLD RETRIEVE

(To access a call on hold at another extension before the Hold Recall timer expires)

  • Lift handset.
  • Dial feature code of ##7
  • Dial the extension where the caller is currently holding.

TRANSFERING CALLS

TRANSFER A CALL TO AN EXTENSION

  • Press Transfer/Conference key
  • Dial you coworker extension.

The upper portion of the LCD screen will now change with the options shown below.

  • Press Release Me (if using a headset) or if using your handset simply hang upto complete the transfer.

To return to the caller you may press the Cancel key before hanging up

CONFERENCING CALLS

CONFERENCE CALLS(8 parties’ maximum)

  • While speaking to your 1st party
  • Press Transfer/Conference key
  • Dial your 2nd party (Dial 9 first if outside telephone number)

If you misdial press the Cancel key to return to the original conference group

  • Press Transfer/Conference key to join yourself, 1st and 2nd parties together
  • You will hear a “conference tone” indicating callers are now connected.

Repeat steps to add additional callers into the conference call

CHECKING VOICE MAIL

New messages will flash your icon as well as the LED bar at the top right of your phone.

(See separate Voice Mail document for detailed voice mail instructions.)

MESSAGE key This key will flash for all new messages left in your mailbox.

  • Lift handset and press Message key when flashing to access your new message.
  • Enter your security code.

APPLICATIONS KEY

The Applications key is a programming key for your extension. Many applications may be found using this key therefore it is advisable to attend an optional additional training class on the features and applications found on this key

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