Yina E. Hurtado

166 North West 110th Street

Miami Shores, Florida 33168

(305) 343-8198

Objective

Obtain a challenging position of responsibility that will utilize diversified skills in computer science while incorporating the development of computer graphics as well as a commitment to customer service and excellence.

ProfessionalStrengths

Broad-based experience working in the implementation of Web-based Applications.

Computer Languages: Java, JSP, JavaScript, C++, HTML.

Web Design Applications: Dreamweaver, Adobe Photoshop, Image Ready, Quark Xpress, Illustrator.

Familiar with all phases of software development from design to testing.

Capable of assessing situations and implementing successful plans of action.

Customer Service, sales and managerial skills and abilities.

Knowledgeable with all phases of business operations from marketing to front-end customer service.

Fully bilingual in English, Spanish.

Education

Bachelor of Science, Computer Science

Florida International University, Miami, Florida, 2000 - Present

Associate in Arts, Liberal Studies

Miami Dade Community College, Miami, Florida, 1997 - 2000

Graphic Design Major

Design and Architecture Senior High, Miami, Florida, 1996 – 1997

Work Experience

Web Developer

Kuyayky Musical Group, Miami, Florida, Sept. 1999 - Present

Designed and Implemented an interactive website for the Kuyayky Group.

Worked on the overall look and feel and graphics utilizing audiovisual multi-media.

Programmer and Web Applications Developer

Todo1 Services, Inc., Miami, Florida, March 2002 - August 2002

Developed and programmed functional online-banking applications.

Developed a graphical representation of daily web statistics using a combination of SQL and J2EE technology.,

Web Designer

The Mortgage Corporation Union, Fort Lauderdale, Florida, July 2000 – July 2000

Designed and implemented a mortgage website.

Call Specialist and Customer Service Advocate

Convergys, Inc., Fort Lauderdale, Florida, Dec. 1997 – Aug. 2002

Provided customers with local and long distance information connecting clientele to appropriate AT&T personnel for

assistance; informed customers on AT&T’s guidelines and plans, procedures, commitment, and services; performed

credit checks; and opened/closed long distance accounts.

Administrative Assistant

Convergys, Inc., Fort Lauderdale, Florida, Apr. 1999 – Sept. 2001

Managed and supervised the overall attendance of all the employees using and preparing reports in Excel spreadsheets.

Graphic Designer and Editor in Chief

Metromorphosis Literary Magazine. Miami Dade Community College. March 1999-May1999

Designed and edited the college’s student arts and literary magazine.

References Available Upon Request