Key Areas of Responsibility

Job description

Job title / Facilities Officer
Location / Head Office, 61A Great Suffolk Street, London SE1 0BU
Responsible to / Finance Manager
Responsible for / Office Support at Head Office
Main purpose / §  Ensure the smooth running of the office
§  Contracts – cost saving

Key areas of responsibility

Facilities

To manage all office facilities to ensure the charity has a safe, secure and welcoming office environment which is fit for purpose. Specifically this will include:

·  Assisting the HR Adviser with any Health & Safety issues relating to the office;

·  Ensuring that the first aid boxes are fully stocked, and usage monitored;

·  Facilitating any new staff, office moves, additional storage or furniture requirements.

·  Assisting with post & franking machine enquiries;

·  Managing the security into building, including security systems, cctv, alarm, entrance doors, emergency lighting etc;

·  Ensuring the general maintenance of the office, and specifically the toilets, lift, heating & air-conditioning;

·  Liaising with the Keyholders and managing the usage of spare keys;

·  Reading electric meters monthly;

·  Arranging PAT and Fixed wire testing;

·  Ensuring Fire alarms & extinguishers are tested regularly, and that fire evacuation practices happen periodically;

·  Ensuring that photocopiers are kept in full working order;

·  Ensuring that the meeting room is always fit for purpose.

·  To cover for the IT Officer.

Other tasks

To undertake other tasks of a similar nature as required by the charity from time to time.

Values and behaviours

1.  A positive attitude and approach that reflect the charity’s values.

2.  To contribute to the development of the charity.

3.  A commitment to and an understanding of disability issues, equal opportunities and diversity.

4.  To prioritise and plan own workload to meet objectives.

Education and Qualifications
§  Good standard of education
§  IT related degree or recognised IT qualification / Essential
Desirable
Experience
§  Experience of a similar role ideally within a charity of less than 100 employees
§  High knowledge of Windows XP/7 & MS Office 2003/2007
§  Basic network knowledge of routers, switches and patching / Desirable
Essential
Essential
Personal Qualities and Knowledge
§  Well organised and able to work to tight/agreed deadlines
§  Ability to work as part of a team and on own initiative
§  Good interpersonal skills and be self-motivated
§  Positive and flexible “can-do” approach to work particularly with new initiatives
§  Good written and verbal communication skills and excellent telephone manner
§  Able to work with a wide range of staff almost all of whom will be non-technical
§  Good problem-solving skills and a keen eye to detail
§  Have a positive attitude to work, particularly to new initiatives
§  Able to work under pressure in a busy working environment
§  Good technical skills
§  Planning - The ability to develop and implement clear and robust plans for self and others to follow.
§  Leadership - The ability to set instructions whilst empowering others to accomplish tasks. Demonstrates flexibility by adopting a management style to the given situation.
§  Organisational skills - The ability to manage own time and tasks effectively. Taking an approach that is results orientated and systematic making you personally effective in managing own workload complying with set
§  Ownership and accountability - The ability to accept responsibility for own area of work, identifying critical elements and working in a pro-active/solution focused way to achieve.
§  Team work - The ability to accept responsibility for own area of work, identifying critical elements and working in a pro-active/solution focused way to achieve.
§  Communication - The ability to represent the charity effectively and professionally. Produces clear and effective communications appropriate to the audience, utilising the most appropriate channel and in keeping with brand guidelines
§  Self Development - The ability to constantly challenge and improve self and others demonstrating ambition for self and charity to achieve goals. / Essential
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Details
14/21 hours per week. Start time 8am. Some weekend and evening work will be necessary when the situation arises - time off in lieu is available
25 days holidays pro rata / 2-3 days flexible

Page 1 of 3 13 May, 2015