421 East Dunklin Street, P.O. Box 510
Jefferson City, MO 65102-0510
Phone: 573-751-3588
Fax: 573-751-3668
www.labor.mo.gov
Information Support Coordinator
Division of Labor Standards/On-Site Consultation Section
Cole County
Salary: $1,194.50 - $1362.00 semi-monthly
Job Duties Include:
· Enter confidential consultation visit information into the OSHA NCR system.
· Resolve errors in the NCR computer system.
· Supervise the data entry of On-Site consultants, review for accuracy, and assist and train consultants in proper data entry procedures.
· Review requests for employer visits and assign to appropriate consultant.
· Write database/SQL queries and generate reports for managers, directors, and 7 regional offices.
· Serve as the customer service representative to internal and external customers for the On-Site program.
· Installs hardware, software, and relocates equipment.
· Reviews new software applications prior to full implementation to determine ease of use and identify potential problems.
· Exercises considerable independence; receives general administrative direction.
· Works consistently and accurately to complete assigned work.
· Seeks to assist team members and accept additional assignments willingly.
· Maintains positive working relationships and conduct duties with courtesy and respect.
· Accepts and implements feedback with a positive attitude and constructively supports open communication, dedication, and compassion.
· Maintains regular and reliable attendance.
· Performs other related work as assigned.
Required Skills:
· Intermediate knowledge of terminal/personal computer operating systems and software applications.
· Intermediate knowledge of the operation, care, and adjustment of computer peripheral equipment.
· Intermediate knowledge of hardware and software installation.
· Introductory knowledge of agency programs related to information collection, management, and reporting.
· Introductory knowledge of the general operating principles and capabilities of electronic data processing equipment.
· Ability to train professional and clerical staff in routine systems use.
· Ability to communicate effectively.
· Ability to establish and maintain effective working relationships with supervisors, technical experts, and other employees.
· Ability to resolve basic hardware and software problems and make minor adjustments to equipment.
· Ability to travel statewide or throughout an assigned region on a regular basis.
· Ability to develop routine simple query programs to retrieve information from agency databases.
Eligibility:
Four or more yearsof office or related clerical experience, includingtwo or more yearsof experience above the entry level with primary responsibility for entering/editing information into,andretrieving information from, a networked application and office automation system; and possession of a high school diploma orproof of high school equivalency.
(Earned credit hours from an accredited college or university may substitute on a year-for-year basis for the required experience at a rate of 30 earned credit hours for one year.)
Interested individuals please email a DOLIR employment application (labor.mo.gov/documents/2396-AI.pdf) and transcript to: or fax to 573-751-3668 by November 2, 2017. (EASe application is required). Inquires may be directed to Jean Padgett at (573) 751-3589 in Human Resources.
Missouri Department of Labor and Industrial Relations is an equal opportunity employer/program.
TDD/TTY: 800-735-2966 Relay Missouri: 711
MODOL-4530 (11-16) AI
H.R.