Job description
Job title: Finance & Database Assistant
Location: Tavistock Place, London, W1
Hours: Full time – 37 hours per week
Salary: £15,600 to 16,500 per annum
Responsible to: Finance Director
Purpose of the post
· To support the development of The Reading Agency’s databases
· To help with The Reading Agency’s sales ledger
Main areas of responsibility
Finance:
· Maintain customer records ensuring they agree with the details held in the database
· Issue invoices and dispatch notes
· Input receipts
· Help with credit control
· Deal with external enquiries by e-mail and telephone
Database:
· Updating existing mail out lists
· Adding new contacts from training days
· Adding new contacts from external requests
· Modify existing contact details when information is supplied
· Working with bounce-backs to update contacts and clean the mail out lists
· Working with online form to update contacts
· To research contacts for the new young people’s website
General administration & office support
· As a member of the team at Tavistock Place, to take part in rotas which support the running of the office (washing up etc)
· Other matters necessary for the smooth operation of the administration of the organisation
Person Specification
Experience
· Experience of working to deadlines
· Experience of work or responsibilities requiring initiative and proactive approach
· Competence in all Microsoft Office applications
Skills, abilities and knowledge
· Accuracy and attention to detail
· Problem solving
· Prioritising workload and working independently
· Multi-tasking
· Able to adapt and reprioritise as necessary for changing circumstances
· Able to remain calm and work effectively under pressure
· Excellent telephone communications
· Able to present a professional and welcoming image
· Able to work without discrimination to colleagues and users
Personal attributes
· Persistent
· Conscientious
· Responsible
· Flexible
The Reading Agency is committed to openness and equality of opportunity in every activity, from the way we employ staff to the way we deliver services. It is a central responsibility of board members, managers, employees and contractors of The Reading Agency to ensure that every individual with whom we come into contact is treated with dignity and respect.
The Reading Agency, September 2008
Finance & Database Assistant September 2008 Page 2 of 2