JOB DESCRIPTION

Job title:Knowledge and Information Manager

Directorate:Membership

Grade:7

Post holder:Vacant

Responsible to:Director, Membership

Responsible for:N/A

Hours:35

The Department

The RCOG is a membership organisation which sets standards and regulates practice in obstetrics and gynaecology. The College produces evidence-based practice guidelines, supports members in the workplace and represents the profession in national developments.

The Knowledge and Information Services team comprises the library and information service, museum and archives, and records management and information governance functions. The department currently includes ninemembers of staff: Knowledge and Information Manager; Reader Services Librarian; Collection Development and Access Librarian; Project Librarian;Library Assistant; Archivist; Records Manager and a Curator. The Knowledge and Information Services team is part of the Membership Directorate and reports to the Director, Membership.

The knowledge and information team are also responsible for storing, managing and promoting the Royal College of Midwives’ library, museum and archive collections and for responding to queries relating to them.

Purpose

The role of the Knowledge and Information Manager is to work with the Director of Membership to develop, implement and manage the knowledge and information strategy, which includes providing and promoting physical and virtual knowledge and information resources, overseeing and ensuring adherence to the College’s information governance policies and the management and promotion of the RCOG’s museum collection and archive service.

They will also ensure the provision of a dynamic, responsive and contemporary knowledge management service which meets the needs and aspirations of health care professionals, including research, professional development and daily practice.

Main duties

1. Knowledge and Information Services

  • Oversee the development, implementation and management of the knowledge and informationstrategy that reflects the changing needs of all stakeholders.To horizon scan the political, professional and health economy to inform future strategic developments
  • Lead the development of business cases to inform future service direction and funding streams, working collaboratively with the Knowledge and Information Team.To actively encourage innovation and the implementation of new library developments, ensuring all servicesare actively promoted and accessible to all groups of potential uses
  • Line manage the Knowledge and Information Team which includes librarians, curator, archivist records manager and library assistant; responding to service user queries and acting as second line support for the literature review and clinical query service. To define KPIs and monitor service usage by analysis and evaluation of statistics, meetings with library users and other stakeholders and by following developments in service provision at a national and international level
  • Manage the Service Level Agreement with the RCM for the provision of library and archive services
  • Establish and develop networks and work collaboratively with other Royal Colleges and professional bodies to procure knowledge and library services products and secure best value for money
  • Ensurethe delivery of a high-quality research capability and active support to internal teams including the policy and guideline development teams as well as working parties, expert groups, Boards and Committees
  • Oversee the development and implementation of a modern College-wide policy in records management and archive administration
  • Undertake any other duties compatible with employment that may be given by the Director of Membership Relations

2. Information Governance

  • Act as the College’s Data Protection Officerand Deputy Senior Information Risk Owner. Responsible for the day to day operation and delivery of information governance (IG) within the RCOG including the IG Framework; a suite of policies, procedures, guidance and standards covering data quality, information compliance/sharing/security and records management
  • Ensure the College is creating, managing, using, sharing and disposing of information efficiently, appropriately and lawfully
  • Maintain an RCOG Information Asset Register to evaluate and assure compliance with IG policies and processes, recording and highlighting risk as appropriate
  • Maintain an RCOG IG Risk Register (aligned with the corporate risk register) recording any risks highlighted through compliance and self-assessment audits,information breaches and other reported incidents
  • Actively participate in and regularly report to the IGMG who provide strategic leadership for IG and information risk management throughout the College

Note: This job description reflects the present requirements of the post. As duties and responsibilities change and develop, the job description will be reviewed and be subject to amendment in consultation with the job holder.

Signed: ______Date: ______

PERSON SPECIFICATION

Education requirements

Essential criteria / Desirable criteria
  • Educated to degree level
  • Degree or postgraduate diploma in Librarianship or a related subject
/
  • A postgraduate qualification in informatics (for example, an MSc in information science)
  • Chartered Member of CILIP
  • Project management qualification (e.g. PRINCE 2)

Experience

Essential criteria / Desirable criteria
  • Experience of successful strategic and operational planning and development of knowledge and information services
  • Experience of managing budgets
  • Understanding of current library/information developments
  • Extensive knowledge of web, healthcare databases with literature searching skills
  • Knowledge of IT applications in knowledge and library systems delivery
  • Understanding of education, training learning and development of all staff
  • Knowledge of principles involved in evidence-based healthcare and clinical governance
  • Experience of managing a team
/
  • Knowledge of the NHS
  • Experience of developing, overseeing and managing information governance policies including data protection
  • Experience of managing and promoting historical items and services
  • Experienced in working in a health or research environment
  • Experienced in using document supply services

Skills and abilities

Essential criteria / Desirable criteria
  • Excellent organisational and administrative skills
  • Effective communication and interpersonal skills
  • Good oral, written, presentation and listening skills
  • Ability to relate to people at all levels
  • Commitment to developing services and staff
  • Ability to manage change effectively
  • Knowledge of quality assurance techniques
  • IT literate
  • Understanding of web-based communications
  • Knowledge of copyright regulations
  • Excellent organisational skills – able to manage multiple tasks efficiently in a pressured environment
  • Excellent interpersonal skills – able to gain the confidence of clinical leaders, lay members and technical colleagues
/
  • Knowledge of medical terminology
  • Knowledge of guideline development methods
  • Knowledge of systematic reviewing methods

Other requirements

Essential criteria / Desirable criteria
  • Flexibility and ability to deal with the unexpected
  • Positive attitude and ‘can do’ approach
  • Reliable
  • Able to work independently and as part of a team
  • Highly self-motivated
  • Close attention to detail