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How to Teach Your Employees to Think and Act the Profitable Way!

"If they had a brain they would be competing with me" was the comment made to me in frustration by one of my clients after one of his employees screwed up on a job...yet again.

Even if you don't want them to have a brain, your employees still need to perform specific tasks accurately and productively. They need a roadmap to help them do it, your road map.

You create the map and oversee their work. Or, if you don't want to spend hundreds of hours creating the road map, you:

Give them a Road Map so they don't have to think...and they don't bug you with questions

"Now when someone asks me how to do something

I tell them to look it up in the manual."

- Jim Altman, President of Four Seasons Air Conditioning, Kingsville, Texas

  • Imagine your employees having job descriptions and knowing exactly what is expected of them
  • Imagine getting more and keeping more maintenance clients than you ever thought possible
  • Imagine that you weren't asked a million questions about how to do something
  • Imagine having less stress and earning more profit

If you want to be the average contractor wishing for these things- stop reading, throw this away, and keep complaining!

If you want to be one of the most profitable HVAC contractors with a roadmap for your employees so they don't have to think, then keep reading....I can help you be the contractor who secretly smiles when everyone else is complaining!

Here's how to make more money:

My HVAC Operations Manual: Best Practices for

Running a Profitable Service and Replacement Business.

There is a manual for residential contractors.

There is a manual for commercial contractors.

Here's what a contractor said about the manual:

Let me just saythe HVAC Operations Manualis awesome AND your timing was perfect!

As Rhett and I dive head first into this manual, we are gaining such confidence that we are on the right path to success and prosperity. So, again...a HUGE THANK YOU!

- Candy F. Prosser, Waccamaw Heating & Cooling, LLC, Pawleys Island, SC

If you are a:

  • New Construction Contractor
  • Contractor Generating Less than $500,000 per year
  • Contractor who is satisfied with the status quo and don't want to grow a profitable business

Then this manual is NOT for you.

If you:

  • Don't want to waste time learning by making mistakes
  • Want proven procedures to grow a profitable HVAC service and replacement /project business
  • Want proven procedures to grow a profitable maintenance client base
  • Want to implement a business plan that helps you make more money, live well, enjoy freedom, and give back.

Then the HVAC Operations Manual: Best Practice for Running a Profitable Service and Replacement Business is for you!

All the methods that I use to help contractors grow profitably are revealed in this Operations Manual. All have been tested, revised, and re-tested with the contractors I personally work with.

Why am I revealing all of my secrets that I use to help contractors make more money?

I realized that I can't work personally with every contractor who wants to grow profitably. I want to give back to the HVAC industry that has given me so much over the past 27 years. This manual is the best thing I can think of to help all contractors.

And, quite frankly, some contractors don't want to invest in my $4,000 per day consulting program. Or, they don't want to invest tens of thousands of dollars joining a franchise. They are searching for, and want something they can implement on their own at a reasonable investment. This manual does that.

So, if you have been searching for proven procedures to run your business better and make more money, you've found it!

What's NOT in your manual?

  • How to sell (there are many great sales trainers in our industry who can help your employees sell. I've listed some of them in the resources section of your manual)
  • How to install a motor, a condensing unit or any other part or piece of equipment (there are many classes and courses your field labor can take to learn these "how to's. I've listed some of them in the resources section of your manual)

What's IN your manual?

  • Job descriptions
  • Sample HR policy
  • Career track manual and tests
  • Pricing methodologies and templates
  • Tracking forms
  • Field labor productivity
  • Inventory management
  • Growing maintenance
  • And much more - the table of contents is attached.

CLICK HERE FOR THE TABLE OF CONTENTS

What about updates?

Call me if you find a procedure or policy that you need written. I'll write it and we'll test it out. Then I will share it with others who have invested in the manual.

Here's what one contractor had to say:

Thanks so much for sending me update on the HVAC operational Manual. I like it very much, thanks again and keep up the great work!
At your service - Miguel A. Salguero - INDOOR AIR SOLUTIONS

Do I really need the Residential and Commercial Operations Manual?

The manuals on the surface look similar because whether it is residential or commercial, you have the same overall functions.

The residential has only residential information in it – residential pricing, maintenance procedures, dispatch procedures, marketing procedures, etc.

The commercial has only commercial information in it – commercial pricing, maintenance procedures, dispatch procedures, marketing procedures, etc.

If you have two separate departments – with two different managers, dispatchers, etc., then both would be good (that’s why there is a discount if you invest in the commercial manual because there is some information that is in both).

If you are mainly residential and want to grow commercial maintenance, then you probably want to invest in the residential manual and the commercial maintenance agreement manual (this is $599) which will give you all of the commercial maintenance procedures, marketing, and pricing.

Here is my special offer for you:

Normally you would invest $2,497 for the Residential Operations Manual and $2,497 for the commercial Operations Manual.

Now, until 11:59 PM Eastern time on May 15, 2015 you invest only $1,997 for the Commercial Manual, $2,097 for the residential manual, or $3,497 for both manuals - $400 to $500 off the retail price.

You also receive these bonuses:

  • A two month free platinum membership in Profitability Revolution Paradigm (normally $99.95 per month) which gives you up to an hour of telephone coaching each month to help you implement the Operations Manual. It also gives you access to more than 250 videos on HR, Sales, Marketing, Finance, and Operations to help you run your business better.
  • A $100 off coupon to Outdoor University - a 2 day training program for your technicians and installers/mechanics
  • A $25 off coupon from AGBS Safeguard on any printing or promotional product. Use can this coupon to help pay for the forms shown in the back of the manual.
  • A $100 off coupon for my on-line course, Profits P&L's Pricing and More
  • A $100 off coupon for the Dispatcher on-line course
  • A $100 off coupon for the Service Manager on-line course
  • A $200 off coupon for the Grow Your Residential Maintenance Agreements Course

Your Satisfaction is Guaranteed - If you are unhappy with the Operations Manual, return it within 30 days for a full, no-hassle refund.

Ryan Olson has purchased courses and manuals from me in the past. He wanted to look at this manual but decided that with his coach he didn't need it. Here's what he said:

I sent Ruth an email asking to return the manual within the 30 day time period. She quickly responded. I sent the manual back and got an immediate refund.

-Ryan Olson, MCM Air, Inc.

Get started right away.

When I receive your order I will email you the implementation procedures and job description templates so you can begin immediately. Your manual will arrive in the mail a few days later.

Order now - this manual will never again be offered at an investment this low. Invest today and start operating a more efficient and profitable business.

Remember, the introductory commercial manual price of only $1,997 absolutely ends at 11:59 PM Eastern Time, May 15, 2015.

Here's how to order:

  • Complete the order form at the end of this letter and email to or fax to 678-969-2791
  • Go to and order on-line using the promo codes, RHVAC for the residential manual, CHVAC for the commercial manual, and BHVAC for both manuals.
  • Call us at 877-520-4321 (770-729-0258)

And, you can discover my secrets for helping contractors make more money at a fraction of my consulting program price of $4,000 per day.

We look forward to working with you and helping you teach your employees to think and act the profitable way so you have less stress, run your business better, and make more money.

Ruth King

Profitability Master and CEO

P.S. Hurry, the $500 off coupon expires at 11:59 PM Eastern time on May 15, 2015.

I (We) are investing in Ruth King's HVAC Operations Manual Implementation:

Name ______

Company Name ______

Shipping Address: ______

City ______State ______Zip ______

Telephone Number ______Email ______

Authorized Signature ______

This special pricing expires at 11:59 PM Eastern time on May 15, 2015.

Commercial Operations Manual - $1,997 one payment (save $500)

Commercial Operations Manual - $687 per month for three months

Commercial and Residential Manual - $3,497 one payment (save $500)

Commercial and Residential Manual - $1,187 per month for three months

Residential Operations Manual - $2,097 one payment (save $400)

Residential Operations Manual - $732 per month for three months

Commercial Maintenance Agreement Manual - $599

Credit Card: Visa  MasterCard  American Express

Card Number ______

Expiration Date ______Security Code ______

Name on the Card ______

Signature ______

Billing Address (if not same as above) ______

______

Fax: 678-969-2791 Email:

Mail: 1650 Oakbrook Drive, Suite 405, Norcross, Georgia 30093

Questions: 877-520-4321 or 770-729-0258

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