Cablevision

Application Portal

User’s Guide

January 4, 2006

1Components

2System Requirements

3Quickstart Installation Instructions

3.1Before You Begin

3.2Citrix Presentation Manager Client

3.3RSA SecurID Software Token

4Using the portal

4.1First Time Use

4.1.1Configuring the RSA Software Token

4.1.2Logging In To The Web Site For The First Time

4.2Regular Use

5Detailed Installation Instructions

5.1Citrix Presentation Manager Client

5.1.1Download Software

5.1.2Unzip

5.1.3Install

5.2RSA Software Token

5.2.1Download Software

5.2.2Unzip

5.2.3Install

Cablevision Application Portal

Installation & User’s Guide

The Cablevision Application Portal system provides secure remote access to Cablevision internal applications through an Internet web site.

1Components

Citrix Presentation Manager Client – enables the user to run portal based applications launched from their web browser.

RSA SecurID Software Token – generates one-time use passwords for logging in to the portal.

2System Requirements

  1. Windows 2000 or Windows XP
  2. 100 MB available hard disk space
  3. Internet Explorer 5.5 or later

3Quickstart Installation Instructions

The Quickstart installation instructions are intended for advanced users with experience downloading and installing software packages from Internet web sites. Detailed installation instructions are available in section 5.

3.1Before You Begin

Before installing, you should receive an e-mail from Cablevision Enterprise IT containing your user ID and password. The e-mail will have an attached file (token seed file) with the name <youruserid>.sdtid.

3.2Citrix Presentation Manager Client

  1. Download the software from
  2. Unzip the software to a temporary folder.
  3. Run <temp folder name>\ica32pkg.msi
  4. Reboot computer

3.3RSA SecurID Software Token

  1. Download software from
  2. Unzip the software to a temporary folder.
  3. Run <temp folder name>\EndUserSetup.exe
  4. Reboot the computer.

Follow the instruction in section four (4) to configure your Software Token and login to the web site for the first time.

4Using the portal

4.1First Time Use

4.1.1Configuring the RSA Software Token

  1. Copy the token seed file received with the e-mail from Cablevision to a temporary folder.
  2. Launch the RSA Software Token program from the Start Menu.

  1. Click File/Import Tokens. Browse to the temporary folder holding the token seed file.

  1. Click on the token seed file and click open. You will be prompted for a password. Enter your userid as your password.

  1. Click on the token Serial Number. Click the Transfer Selected Tokens to Hard Drive button.
  1. Type the user ID listed in the e-mail as your passphrase. Click the OK button to complete the process.

  1. The Software Token now displays the token serial number in the Blue bar at the top of the window and the word “TOKENCODE” and an eight (8) digit number in the display.

4.1.2Logging In To The Web Site For The First Time

  1. Launch the RSA Software Token program from the Start Menu. The display should contain the word “TOKENCODE” and an eight (8) digit number.
  1. Start Internet Explorer. Connect to

  1. You will be automatically redirected to the Citrix Web Interface web site.
  1. Click “Copy!” in the menu bar of the RSA Software Token window to copy the TOKENCODE.
  1. Type your user ID in the User Name: field on the web site. Right click the PASSCODE field and click Paste to paste the TOKENCODE in the PASSCODE field. Click the Log In button.
  1. You will be prompted to set a Personal Identification Number (PIN). Click on the circle to the left of “User generated” in the Set PIN box. Click the OK button.
  1. Pick a four digit number that you will remember. Don’t use a number that can easily be associated with you such as part of your phone number, address, or Social Security number or your year of birth or month and day of birth. Type the number you pick into the New PIN field and the New PIN Again field. Click OK.
  1. You are now ready to log in for the first time.
  1. Click the Clear button on the RSA Software Token. Type you PIN and press the enter key on your keyboard or click the enter button in the Software Token window.
  1. The software Token displays the word PASSCODE and an eight (8) digit number. Click Copy! in the menu bar to copy the PASSCODE.
  1. Type your user ID in the User Name: field of the web site log in page. Right click the PASSCODE: field and click paste to paste the PASSCODE copied from the Software Token. Click the Log In button.
  1. Enter the password included in the e-mail from Cablevision Enterprise IT. This password is stored by the system. This is the only time you will need to enter this password. Click the Log In button.
  1. Click any of the application icons to launch that application.
  1. Click the Log Off button when done.

4.2Regular Use

  1. Start Internet Explorer. Connect to
  1. You will automatically be redirected to the Citrix Web Interface web site.
  1. Launch the RSA Software Token program from the Start Menu. The display should contain the word “TOKENCODE” and an eight (8) digit number.
  1. Click the Clear button on the RSA Software Token. Type your PIN and press the enter key on your keyboard or click the enter button in the Software Token window.
  1. The software Token displays the word PASSCODE and an eight (8) digit number. Click Copy! in the menu bar to copy the PASSCODE.
  1. On the Citrix Web Interface web site, type your user ID in the User Name: field of the web site log in page. Right click the PASSCODE: field and click paste to paste the PASSCODE copied from the Software Token. Click the Log In button.
  1. Click any of the application icons to launch that application.
  1. Click the Log Off button when done.

5Detailed Installation Instructions

5.1Citrix Presentation Manager Client

5.1.1Download Software

  1. Open Internet Explorer and go the Cablevison Application Portal Download Center Web Site at
  1. Click on “Click here to download the Citrix client software.”
  1. Click the Save button to download the software and save it to the local hard drive. Create a new folder named CVPortal and save the file in the CVPortal folder.
  1. Create a new folder on the local hard disk named CVPortal.
  1. Save the PresentationServerClient file in the CVPortal folder.
  1. Click the Close button to complete the download process.

5.1.2Unzip

  1. Click Run in the Start Menu.
  1. Browse to the CVPortal folder holding the PresentationServerClient.exe file
  1. Click on the PresentationServerClient file and Click the Open button.
  1. Click the OK button in the Run window.
  1. Click the Unzip button.
  1. Click the OK button.
  1. Click the Close button to complete the Unzip process.

5.1.3Install

  1. Click Run in the Start Menu.
  1. Browse to the folder containing the Citrix Client Software..
  1. Click on the ica32pkg file. Click the Open button.
  1. Click the OK button in the Run window.
  1. Click the Next button to begin the installation.
  1. Click the circle to the left of “I accept the license agreement.” Click the Next button to continue.
  1. Click Run in the Start Menu.
  1. Click the box to the left of “Use machine name as client name” so that it is checked. Click the Next button to continue.
  1. Click the circle to the left of “No”. Click the Next button to continue.
  1. Click the Next button to start copying files.
  1. Click the Finish button to complete the installation.

5.2RSA Software Token

5.2.1Download Software

  1. Open Internet Explorer and go the Cablevison Application Portal Download Center Web Site at
  1. Click the Save button to save the file to the hard drive.
  1. Save the file in the same folder as the Citrix Presentation Manager Client software.
  1. Click the close button to complete the download process.

5.2.2Unzip

  1. Click Run in the Start menu
  1. Browse to the folder holding the client file. Click on the SoftToken.exe file and click the Open button.
  1. Click the OK button in the Run windows
  1. Enter the location of the folder containing the SoftToken.exe file in the Destination Folder field.
  1. Add \RSA to the end of the folder name in the Destination Folder field and click the Install button.

5.2.3Install

  1. Click Run in the Start menu.
  1. Browse to the location of the SoftToken installation files.
  1. Click on the EndUserSetup file and click the Open button.
  1. Click the OK button in the Run window
  1. The installation program installs the RSA Software Token without any further input.

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