2017ANNUAL MEETING

The Veterinary Practice of the Future

Renaissance Las Vegas Hotel

Las Vegas, Nevada

Meeting Agenda

Thursday, March 2, 2017

6:00 – 7:00 p.m.New Member Orientation

An informal meeting for new members to learn the ins and outs of membership in VetPartners.

7:00 – 8:00 p.m.All Member Meet & Greet

Come meet with your fellow VetPartners members to pick up your registration materials, mingle and kick back after a day of travel.

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Friday, March 3, 2017

7:00 – 8:00 a.m. Meeting Check-in, Registration, and Continental Breakfast

8:00 – 8:15 a.m.Welcome and “Around the Table” Introductions

8:15 – 9:15 a.m.Annual Membership Business Meeting

- President’s Report, Officer Reports, Committee & Special Interest Group Reports, Installation of Officers, 2017 President Message

- Introduction of Guests

9:15 – 9:30 a.m.New Member Introductions/Pinning Ceremony

9:30 – 9:40 a.m.Premium Sponsor Presentation -

9:40 – 10:10 a.m.Refreshment Break

10:10 – 10:20 a.m.Premium Sponsor Presentation - Nationwide

10:20 - 10:30 a.m.New Member Elevator Speeches

10:30 – 11:00a.m.Fear Free Update -Ruth Garcia, Fear Free Pets

Join this presentation for an update on Fear Free. With over 7,000 individuals registered for certification in less than a year, Fear Free is quickly establishing itself as the largest innovative initiative in veterinary industry to date. Learn about the program to date, and Fear Free’s exciting projects for 2017 and 2018.

11:00 – 12:00noonOverview of Exponential Change and the Impact of Accelerating Technologies on Vet Medicine – Adam Little, DVM

Technological progress is accelerating. The convergence of technologies such as sensors, genomics, artificial intelligence, robotics, drones, etc. are creating new business opportunities and shifting established players. This session will focus on understanding these trends and their impact on animal health.

12:00 – 1:00 p.m.Lunch –Sponsored by Bank of America

1:00 – 1:10 p.m.New Member “Elevator Speeches”

1:10 – 2:10p.m.Thinking 10x Better: Linear vs. Exponential Organizations, Adam Little, DVM

Now that we are familiar with the accelerating technologies, how are companies and organizations responding to these challenges and opportunities? Researchers have uncovered a series of common attributes of these “exponential organizations” and during this session, participants will walk through the 5 internal and 5 external attributes that are essential in generating a 10x improvement.

2:10 – 3:00 p.m.Organizational Redesign for a Future of Rapid Change - Dr. Robert Trimble and Jeff Thoren

The nature of work is changing. Thanks to the rising influence of exponentially accelerating technologies and the disruptive impact of novel business models, businesses have to be more flexible and move faster than ever before…not only to stay relevant, but to survive in the 21st century. More than about simply being adaptable, cutting edge organizations design with intentionality…not just for profit, but for personal, professional, and practice wellbeing.

3:00 – 3:30 p.m.Refreshment Break and Networking

3:30 – 3:40p.m.Premier Sponsor Presentation –VetsFirstChoice

3:40 – 4:440 p.m.Telemedicine Panel Discussion – Dr. Jane Brunt, John Owens, Deb Leon, Dr. Adam Little

One of the most exciting areas in veterinary medicine right now is telemedicine and the opportunities to build strong digital bonds with our clients and our patients. However, this is not without some barriers and challenges and there is already a significant variation in the approaches and perspectives around this topic. This panel will explore the current state of veterinary telemedicine, the opportunities and challenges it presents, and where the field is headed.

4:440 – 55:220 p.m.Clinic of the Future Exercise – Adam Little, DVM and Jeff ThorenInternet of Things Discussion

This session will focus on the importance of physical space. As our world becomes more digital, internet businesses are beginning to create new stores in the physical world to help extend the experience of their brands. Amazon is opening book stores, Apple has recommitted themselves to the retail experience, and startups like Indochino and Rent the Runway are all leveraging physical space in new, connected ways. This workshop will harness participant’s creativity as we work in small teams to design the clinic of the future. We will then up vote the most compelling and interesting options and have teams present their creations to the attendees.

5:20 – 5:30 p.m.Wrap Up

6:00 – 7:30 p.m.Sponsors Roundtable Reception,

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Saturday, March 4, 2017

7:00 – 8:00 a.m. Meeting Check-in, Registration, and Continental Breakfast

Breakfast sponsored by Live Oak Bank

8:00 – 8:20 a.m.Welcome, “Around the Table” Introductions, and Insights from Day 1

8:20 – 8:30 a.m.Premium Sponsor Presentation –Elanco

8:30 – 9:30 a.m.How IoT (internet of Things) Will Change the Service Industry More Than the Internet, Ben Strahan

Sponsored by Nationwide

Computers are now very small and very cheap, costing as low as $1. Businesses are discovering the power of connecting nearly every-“thing” to the internet. In this session learn about the massive $4B Internet-of-Things movement. By the end Ben hopes you leave inspired and full of creative ideas on how Veterinarians and Pharma will use IoT

9:30 – 10:00 a.m.Break

10:00 – 10:10 a.m.Premier Sponsor Presentation – Merial

10:10 – 11:105 a.m.Bringing Lean Startup Principles to Veterinary Practices – Caleb Frankel, DVMWorkshop

Change can be difficult in the veterinary practices as well as in big organizations. An organization’s potential is often a product of the amount of disciplined experimentation that they perform. What does a good experiment look like? How can we leverage best practices from the startup world to make clinics more agile? This session will walk attendees through the build-measure-learn cycle and outline several specific ways clinics can begin to move the needle on practice improvement.

11:105 – 12:00 p.m.Measuring InnovationBringing Lean Startup Principles to Practice – AaronMassecar, PhD

The most innovative organizations are incredibly disciplined when it comes to harnessing new ideas in their organization. Expanding on the build-measure-learn cycle, we will cover a concept known as innovation accounting and help participants develop strategies on how to measure and communicate the process and value of the work being done.

12:00–1:30 p.m.Lunch with Annual Awards Presentation

1:30 – 2:15pmCommittee/SIG Meetings

2:15 – 2:30p.m.New Member “Elevator Speeches”

2:30 – 2:40 p.m.Technology Sponsor Presentation – Patterson

2:40 - 3:30 p.m.Measuring InnovationWorkshop

Description to follow

3:30 – 4:00 p.m.Break

4:00 – 4:45 p.m.Practice Readiness Assessment – Adam Little, DVM and Aaron Massecar, PhD

From building awareness of the impact of exponential change to understanding how this is shaping organizations, we have developed a new lens on how attendees will look at their client relationships, the profession and society more broadly. How can we best open up this conversation with our veterinary practices and organizations? To close, we will cover a 20 question tool to help assess a practices readiness and adaptability to thrive in this new world.

4:45 – 5:00 p.m.Meeting Wrap Up

5:30 – 8:00 p.m.CareCredit Social, Grand Sierra C

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Many Thanks to Our Sponsoring Partners!

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