Customer Site Survey

Do not write here

For Network-Connected Digital Products

Section 1 -- Customer Information

Business Name
Address
City / State / Zip Code
Purchasing Contact / Title
Phone Number / Ext / FAX
E-mail
IT Contact / Telecom Contact
Phone Number / Ext. / Phone Number / Ext.
E-mail / E-mail

Section 2

Océ Branch Information (Writing Branch)
Check this box if this machine is being installed in a different District:
If so, which District No.
Branch Name / Branch Number
Phone Number / FAX Number
Sales Person / E-mail Address
Sales Signature
(Non-electronic) / Date
Direct Phone No. / Voice Mail Ext.
DMCS or CFM
(Signature required)
(Non-electronic) / DSS
(Print Name)
E-mail / E-mail

Section 3 -- Customer’s Environment – Please check all boxes that apply.

Customer’s Document Types / Monthly Volume
General office documents
Presentations/Graphics
Brochure/Mailings (graphics/text)
Other (specify)
Options requested on digital output device
Copying Printing Faxing
Scanning to: E-Mail Folder / Desktop FTP Server
Scanning Requirements Document must be completed (attached)
LDAP Network Authentication
Network Fileservers – Software / Version
Windows 2000 (version) / Windows 2003 (version) / v. SP4
Novell Netware (version) / v.
Appleshare Server (version) / v.
Other (version) / v.
Network Protocol
TCP/IP
IPX/SPX (Novell)
NetBIOS.NetBEUI (Win3.1, Win 95, Win 98)
EtherTalk (Macintosh)
Other (specify)

Network Wiring
10BaseT (UTP, RJ45)
100BaseT (UTP, RJ45)
10Base2 Thinner (Coax, BNC)
Token Ring
FDDI (Fiber Optic)
Other (version)
PC Workstations - Software / Version
Windows 9x / v.
Windows 2000 / v.
Windows XP / v.
Windows Vista / v.
Other OS (Name)______/ v.
Macintosh Workstations - Software / Version
Macintosh System 9.x or higher / v.
Customer’s Applications
Illustrator / v. / Excel / v.
InDesign / v. / PhotoDraw / v.
PageMaker / v. / PowerPoint / v.
Photoshop / v. / Publisher / v.
Draw / v. / Word / v.
WordPerfect / v. / QuarkXpress / v.
Freehand / v. / Access / v.
*Include all “other” applications not listed above in Section 4
Mainframe Printing – Details of Mainframe and Printer Environment
Mainframe / AS/400 / UNIX / Other
Type of output
Number of users
Indicate Operating System
Indicate OS Version
Indicate Protocol being used
Indicate services used to create data stream
Indicate current Printer: Brand/Model
Indicate current Server: Brand/Model

For Mainframe printing: TCP/IP must be running on the server and an Ethernet connection to the Mainframe is needed to print to Océ printer devices. System platforms must meet minimum
specifications as defined in Océ installation documents.
Océ will provide installation documents if needed.
For Remote Meter Reading: Most Océ copier and multifunctional equipment allow for the automatic transmission of copy counts. To enable this feature, the “Consent for Remotely Obtaining Copy Counts” Form will need to be completed. Please check each item below and have customer initial.
Customer accepts Consent Form has been completed Customer has SMTP server Customer’s Intials
Customer declines Océ will provide installation documents if needed.

Section 4 -- Printing Applications

How many users will print to the Océ device(s)? 3

Note: Océ printing devices support one or more of the following ‘Industry Standard’ Page Description Languages (PDL) for printing: PCL5e, PCL6, PostScript Level 2 and PostScript 3. Some devices (options) support multiple standards. Check the specifications of the particular device for details.

Note: Océ printing devices come standard with printer drivers for one or more of the following client Operating Systems: 95/98, NT4.0, Windows 2000, and XP, Windows 2003 and Macintosh 9.x and above. Some devices (options) support multiple systems. Check the specifications of the particular device for details. These printer drivers support printing from standard, ‘off-the-shelf’ application programs made for these Operating Systems.

Note: Use ‘Other’ boxes below to list non-standard or proprietary/custom applications that do not meet the standards mentioned under Customer’s Applications in Section 3.

Applications

Section 5 -- Customer Responsibilities/Approvals

The customer is expected to provide the following at time of install:

· Supply dedicated print server if required per Océ (Connex controller Only) specification. Dedicated server meeting specifications is available for purchase from Océ.

· Provide qualified IT personnel at the time of installation.

· Provide static reserved IP address(es) for all Océ controllers and servers. List address(es) in the Notes/Comments field in Section 6 below.

· Complete the Scanning Requirements Document (attached).

· Identify key operators to be trained.

· Identify primary application to test.

· Load client drivers.

· Provide dedicated power and fully configured and tested network drops and cabling at equipment location(s).

· Provide necessary phone lines to support fax option.

Yes Customer Information (Section 1) completed Copier Model

Yes Received & reviewed copier brochure/specification Controller #

Yes Received & reviewed Controller Specification sheet/Statement of Work

Yes Completed mainframe section (if applicable)

Yes Completed non-standard application information (if applicable)

Yes Customer requires Alliance Solution Liberty Barr Prism Interstar Other______

Customers’ signature below acknowledges that they have reviewed the previous information concerning the network/printing environment and believe the information provided to be accurate. They have reviewed the Customer Responsibilities. They acknowledge that missing or incorrect information may change the scope of installation/cost, or required equipment.

Print Customer Name / Customer Signature / Date

Section 6

Do Not Write Below This Line. For Océ Use Only

This Site Survey was reviewed & approved by: Alliance SOW attached

Print DMCS/FM or Engineer’s Name / DMCS/FM or Engineer’s Signature / Date

Approved Returned (need more info) Approved (with exceptions)

(Customer Initials/Date)

Notes/Comments

Océ Scanning Requirement Document

Black & White and Color Digital Systems

Network Integration Services

Océ is eager to support you, our valued Customer, with your immediate and long-term imaging requirements. Océ has the products, people, and programs to satisfy a variety of user needs and applications when it comes to all your scanning needs. Because each controller is different, the following page lists all the possible information necessary for us to properly configure your new Océ device promptly and with ease. Remember, fill in as much information as you can.

Scan to E-mail:
Scan to E-mail will require a dedicated on site e-mail server. ISP’s and Shareware E-mail programs are not supported. Not all protocols are supported with all controllers. See the Controller Specifications Sheet for details.
Scan to FTP:
Scan to FTP will require a MS Windows NT/2K/XP/2003 server running the IIS service. Novell, UNIX, Linux, etc., and Shareware FTP servers and software are not supported.
DNS (Domain Name Services):
DNS is required for some user authentication methods. See the Controller Specifications Sheet for details.
USER/NETWORK AUTHENTICATION: Will create username/pw
Some User/Network authentication requires the use of DNS (Domain Name Services). See the Controller Specifications Sheet for details.
LDAP (Lightweight Directory Access Protocol): Windows 2000
Not all versions of LDAP and methods of authentication of LDAP are supported with all controllers. See the Controller Specifications Sheet for details.
Controller Information / User/Network Authentication
IP Address / 192.168.253.2 / Authentication Type
Subnet Mask / 255.255.255.0 / Active Directory
Default Gateway / 192.168.253.1 / NTLM / V1.0 V2.0
Host / 192.168.253.5 / Anonymous
E-mail / Simple*
POP3 Sever Address / Digest –MD5*
POP3 Server Host Name / Kerberos*
POP3 Sever Type / POP3 / KDC Server IP Address
IMAP / KDC Server Host Name
POP3 Login Name / Port Number
POP3 Password / Realm
POP3 Port Number / * Requires Username and Password
Controller E-Mail Address / LDAP
LDAP Server Address
SMTP Server Address / LDAP Server Host Name
SMTP Server Host Name / Authentication Method
Vaild Reply Email Address / Anonymous
Administrator Email Address / Simple
SMTP Port Number / Digest-MD5/CRAM-MD5
FTP / GSS-SPNEGO
FTP Server Address / NTLM
FTP Server Host Name / Kerberos
FTP Port Number / KDC Server IP Address
Destination (Folder) Name / KDC Server Host Name
Account Information / Port Number
Anonymous / Realm
Private / Domain Name
User Name / Login Name
Password / Password
DNS / Port Number
Primary DNS Address / 192.168.253.2 / Search Root
Secondary DNS Address / Version Number
Primary DNS Host Name / FAX
Secondary DNS Host Name / PC Fax
Domain Name / Fax Forward
iFAX

Statement of Work – B&W / Color

Black & White and Color Digital Systems

Network Integration Services

Océ is eager to support you, our valued Customer, with your immediate and long-term imaging requirements. Océ has the products, people, and programs to satisfy a variety of user needs and applications when it comes to black and white or color imaging output. Because of different customer needs and applications, the following options give you flexibility in choosing a support plan that is right for you and your Company.

A. Stand-Alone Digital Copier will include:
- Deliver and set up printer/copier and all peripherals.
- Check configuration (i.e., proper levels/version of printer and peripherals).
- Test stand-alone copier functionality.
- For Color Copier: Calibrate color with color test chart as per specifications.
- (1) Key Operator training session on-site involving the copier and/or optional functions.
B. Network-Connected Digital Printer/Copier will include:
- Pre-installation site survey and consultation.
- Staging and pre-installation of hardware and confirmation of system functionality.
- Installation of RIP controller* and/or Printer controller (verify level of firmware and software) onto the Océ system with a direct (non-network) connection, or customer’s network connection to a single or multiple PC or Mac workstation(s) using the proper Customer-supplied cable.
IMPORTANT: The Customer shall provide network cabling with proper connectors and an active designated network interface port. It is required that this connection to the network involves the Customer’s own Network Administrator.
(*Must be dedicated NT 4.0 Workstation / Windows 2000 Professional for Connex as per specifications)
- Verify proper network settings; print queue installation and setup.
- Service Reps. will instruct or oversee customers, or a customer designate, in the loading of printer drivers or network utilities on up to four (4) workstations. Additional user setups may be purchased on a per-unit basis or at current Network Integration Services rates.
- Print a standard test page for each workstation.
- Train Workstation Operator and Key Operator personnel on the operation of the system as a printer, up to one (1) hour.
Please note that for networked set-up, a “successful installation” is the ability to print a standard test page, from the designated workstation(s), to the equipment.
C. Scanning (E-mail, Folder / Desktop, FTP) will include:
All services as defined with network connected (Section B) and the following:
- Deliver and set up Scan hardware and software. (Must have completed Scanning Requirements Document.)
- Install and configure scanning as per customer configuration.
- Test Scan function to desired designation.
E-mail server must reside within customer’s network environment. Note: ISP e-mail services are not supported.
- One (1) Key Operator Training on Scan Features and Functions, up to one (1) hour.
Please note that for Scanning set up, a “successful installation” is the ability to scan a standard test page from the copier to the designated scanned medium (E-mail, Folder / Desktop, FTP).
D. FAX (Analog, Internet (iFax)) will include:
All services as defined with network connected (Section B) and the following:
- Deliver and set up Fax hardware and software.
- Install and configure Fax component as per customer configuration.
- Test functionality from client and copier through customer-provided phone lines and/or network.
- Install up to four (4) client print/fax drivers with IT personnel.
- One (1) Key Operator training on-site with key personnel for Fax option, up to (2) hours.
Please note that for FAX set-up, a “successful installation” is the ability to fax a standard test page from the copier and/or client workstation to a desired designation. (Fax number or e-mail address)
Print Customer Name / Customer Signature / Date