Monitoring the Work of the Cleaning Staff, Correcting Faults Where Found

Job Description and Person Specification (HR5)
Post Number: /
Job Description
School/Department: / Estates & Facilities
Post Title: / Chargehand Domestic Assistant
Please enter Level under appropriate Career Pathway / ERE / TAE / MSA / CAO / R.Nurse / Clinical
1B
ERE Category / Academic Posts / Non-Academic Posts
Academic
(mixed) / Research
only / Teaching
only / Enterprise / Education Development
Posts Responsible to (and Level): / Assistant Domestic Services Manager (Level 3)
Posts Responsible for (and Level): / Domestic Services Operatives (Level 1A)
Job Purpose: Deployment of cleaning staff in the most efficient and effective manner to ensure a high standard of cleaning is maintained throughout the University.
Key Accountabilities/Primary Responsibilities (6-10 bullet points maximum)

Supervision of and guidance to cleaning staff ensuring all areas are covered by the cleaning rota, addressing any problems, reporting back to Domestic Services Manager/Assistant Manager.
Issuing/checking/replacing in key cupboard, keys supplied to the cleaning staff. Reporting any missing keys immediately to the Domestic Services Manager.
Ensuring cleaning staff are provided with adequate cleaning equipment and materials to perform cleaning efficiently.
Monitoring the work of the cleaning staff, correcting faults where found.
Checking the condition of cleaning equipment for cleanliness/misuse/safety.
Instructing new cleaning staff in cleaning methods and standards required.
Ensuring that cleaning staff undertake tasks in accordance with health and safety practices and procedures. Checking and recording tasks being carried out by the domestic staff.ie H&S Audits
Reporting accidents/incidents to Domestic Supervisor.
Reporting building repairs and defects to Domestic Supervisor.
Carry out routine checks of all staff under your care on a daily basis.
Other duties as required.

/ % Time
40%
5%
5%
5%
5%
5%
20%
5%
1%
5%
4%
Internal & External Relationships: (nature & purpose of relationships)

University Staff/Domestic Services Clients: Discuss any concerns with the clients, rectifying complaints where necessary.

Special Requirements:
Person Specification
Criteria / Essential / Desirable / How to be assessed
Qualifications, Knowledge and Experience: / Good basic literacy and numeracy skills
General
Cleaning Experience (BICs)
Experience of organising teams of staff
Good communication skills
COSHH
Capable of carrying out reasonably physically
demanding work / Ability to use PC
Ability to keep records
Manual Handling / Application Form
Application Form
Application Form
Application Form and Interview
Application Form and interview
Interview
Application Form and Interview
Interview
Planning and Organising: / Able to follow basic schedules of work / Interview
Problem Solving and Initiative: / Able to notice and report any building defects / Interview
Management and Teamwork: / Able to organise small teams to follow given schedules / Interview
Communicating and Influencing: / Able to take instructions and communicate effectively to team. / Interview
Other Skills and Behaviours: / Appreciation of importance of customer service / Interview
Special Requirements: / Neat, clean and tidy appearance. Attention to detail. / Interview
FOR SCHOOL/SERVICE USE ONLY / ResourceLink Post Number
Which post does this job report to / Domestic Supervisor
Is this post a Line Manager? / Yes /  / No
If yes, which posts directly report into it? / ResourceLink Post Number
Post 1 / Domestic Services Operatives
Post 2
Post 3
Post 4
Post 5
Post 6
Post 7
Post 8
Please add additional rows as required

Job Hazard Analysis Form - Appendix to Job and Person Specification

School/Department: / Estates and Facilities
Post Title: / Chargehand Domestic Assistant
Post Number:

Please tick one of the following statements:

This post is an office-based job with routine office hazards e.g. use of VDU
This post has some hazards other than routine office e.g. more than use of VDU / √

Please tick all those that apply, and put N/A if not applicable

Environmental Exposures / O* / F / C
Outside work / √
Extremes of temperature (eg fridge/ furnace) / N/A
Potential for exposure to body fluids ## / √
Possible Contact with patients in a clinical/home setting ## / N/A
Noise (greater than 80 dba- 8 hrs twa) ## / N/A
Exposure to hazardous substances (eg solvents, liquids, dust, fumes, biohazards, animals). Specify Cleaning materials……….. ## / √
Frequent hand washing / √
Ionising radiation. / N/A
Equipment/Tools/Machines used
Food Handling ## / N/A
Driving university vehicles(e.g. car/van/LGV/PCV) ## / N/A
Use of latex gloves (note: prohibited unless a specific clinical necessity) ## / N/A
Vibrating tools ( eg strimmers, hammer drill, lawnmowers) ## / N/A
Physical Abilities
Load manual handling. / √
Repetitive Crouching/Kneeling/Stooping / √
Repetitive Pulling/Pushing / √
Repetitive Lifting / √
Standing for prolonged periods / √
Repetitive Climbing i.e. steps, stools, ladders / √
Fine motor grips (eg pipetting) / N/A
Gross motor grips / N/A
Repetitive reaching below shoulder height / N/A
Repetitive reaching at shoulder height / N/A
Repetitive reaching above shoulder height / N/A
Psychosocial Issues
Face to face contact with public / √
Lone working / √
Shift work/night work/on call duties ## / N/A

O – Occasionally (up to 1/3 of time); F – Frequently (up to 2/3 of time); C – Constantly (more than 2/3 of time) ## denotes to HR the need for a full PEHQ to be sent to all applicants for this position.