SOUTH HAMPSHIRE RAIL USERS’ GAZETTE [HOGRIDER]

ISSUE 132(JULY– SEPTEMBER2011) PART 2

SWT PERFORMANCE: CHASING PUNCTUALITY BY DUMPING PASSENGERS OR LEAVING THEM STRANDED
DUFF STOCK / LATE RUNNING / CANCELLATIONS
CREW SHORTAGES / TRAINS TERMINATING BEFORE DESTINATION
STOPS AXED FOR OPERATIONAL CONVENIENCE
This is a major issue:
The Spring 2011 statistics from Passenger Focus show SWT in 17th place out of 22 franchises for how well they deal with delays. Satisfaction among off-peak passengers is 34%, down 16% in 4 years. Among peak passengers, the comparable score is 26%, down 16% in 2 years.

It’s bad enough that SWT passengers pay some of the highest fares in Europe to travel in uncomfortable trains which are frequently cancelled or reduced in length because of defective rolling stock. On top of that, they also pay a huge price through performance-enhancing measures such as axing stops and terminating trains short of destination.

It’s no fun being dumped at an unfamiliar station, or left standing as your train races past, especially in extreme weather or at one of SWT’s increasingly unstaffed stations. You may have a connection to make, need to get to an important appointment, or suffer a disability, and will have paid good money for this contemptible treatment.

  • The operational details for each day shown below consist of a snapshot or snapshots of people's experiences and/or website data. We do not have the resources to provide an ‘all-day, every day’ record. The capital letters highlight common types of operator failure and reflect the language of stressed passengers.
  • The snapshots provide evidence of the substantial scale of the problems. The overall picture is worse than it may appear, particularly because of missed connections. Passengers are much more concerned about more minor delays when they have connections to make.
  • Delays should be seen in the context that Stagecoach is generally operating the slowest services since steam, another of their performance enhancing measures. Many trains, as illustrated in Issue 126, have such slack schedules that, pro-rata to distance, they would waste about 70 minutes between Kings Cross and Edinburgh.
  • On many days the loss of peak seats through defective rolling stock and shortage of train crews will significantly outweigh the additional capacity which Stagecoach boasts of having introduced. This adds to the stress and discomfort caused by the reduction of seats on suburban trains, and from cramming long-distance passengers into outer-suburban carriages.
  • Trains can become increasingly late during the course of their journeys, or make up time where stops are omitted and passengers thrown off, or because of slack schedules. This means that the ‘minutes late’ figures may not represent the position at the end of a journey.

Friday 01/07/11 Earlsfield stop of the 05.00 Waterloo-Portsmouth AXED. 19.05 Waterloo-Weymouth 8 MINUTES LATE DUE TO DUFF STOCK. 21.03/21.33 Waterloo -Kingston-Waterloo 7/8 MINUTES LATE respectively; all intermediate stops from Strawberry Hill to Earlsfield AXED DUE TO A DIVERSION. 21.11 Shepperton-Waterloo 13 MINUTES LATE. 21.42 Waterloo-Shepperton AXED. 22.03 Waterloo-Kingston-Waterloo AXED.

Saturday 02/07/11 Woking stop of the 04.00 Guildford-Waterloo AXED. 07.41 Shepperton-Waterloo 15 MINUTES LATE DUE TO DUFF STOCK; passengers DUMPED at Kingston. 08.42 Waterloo-Shepperton AXED between Waterloo and Kingston DUE TO DUFF STOCK. 13.20 Waterloo-Exeter 17 MINUTES LATE DUE TO DUFF STOCK. 13.26 Exeter-Waterloo 9 MINUTES LATE DUE TO DUFF STOCK. 15.20 Waterloo-Exeter 12 MINUTES LATE DUE TO DUFF STOCK. 18.05 Waterloo-Weymouth 14 MINUTES LATE. 13.58 Waterloo-Windsor 10 MINUTES LATE DUE TO NO CREW IN PLACE. 23.12 Waterloo-Shepperton AXED.

Sunday 03/07/11 08.17 Portsmouth-Waterloo 15 MINUTES LATE; Woking and Clapham Junction stops AXED DUE TO OPERATIONAL CONVENIENCE.

Monday 04/07/11 Passengers on the 01.05 Waterloo-Southampton DUMPED at Winchester. Woking stop of the 04.00 Guildford-Waterloo AXED. 06.28 Waterloo-Windsor 15 MINUTES LATE and AXED between Waterloo and Staines DUE TO DUFF STOCK. 07.53 Windsor-Waterloo REDUCED TO 4 COACHES DUE TO DUFF STOCK. Bridge hit by road vehicle: 09.30 Waterloo-Portsmouth 52 MINUTES LATE. 09.45 Portsmouth-Waterloo 54 MINUTES LATE; passengers DUMPED at Woking. 10.00 Waterloo-Portsmouth 32 MINUTES LATE. 10.15 Portsmouth-Waterloo 28 MINUTES LATE. 10.15 Waterloo-Haslemere 32 MINUTES LATE. 10.24 Portsmouth-Waterloo 20 MINUTES LATE. 10.39 Haslemere-Waterloo 54 MINUTES LATE. 11.45 Waterloo-Portsmouth AXED between Waterloo and Woking. 11.59 Portsmouth-Waterloo 20 MINUTES LATE; Farnborough stop AXED DUE TO OPERATIONAL CONVENIENCE. 12.09 Waterloo-Portsmouth 16 MINUTES LATE. 14.30 Waterloo-Portsmouth AXED between Waterloo and Woking. 14.33 Weybridge-Waterloo 16 MINUTES LATE; all intermediate stops between Feltham and Barnes AXED DUE TO OPERATIONAL CONVENIENCE. 14.53 Windsor-Waterloo 14 MINUTES LATE; Clapham Junction and Vauxhall stops AXED DUE TO OPERATIONAL CONVENIENCE. 16.45 Waterloo-Brentford-Waterloo 12 MINUTES LATE DUE TO DUFF STOCK. All intermediate stops between Hounslow and Barnes AXED DUE TO OPERATIONAL CONVENIENCE.17.05 Waterloo-Weymouth 10 MINUTES LATE DUE TO DUFF STOCK.

Tuesday 05/07/11 Level crossing fatality at Hampton Court. 06.54 Hampton Court-Waterloo AXED; 07.24/07.54/08.24/08.54 Hampton Court-Waterloo AXED between Hampton Court and Surbiton; passengers on the 07.36/08.06 Waterloo-Hampton Court DUMPED at Surbiton. All intermediate stops, after Surbiton, of the 07.33 Waterloo-Guildford AXED. 07.39 Waterloo-Guildford AXED. 09.08 Guildford-Waterloo AXED between Guildford and Surbiton. 10.03 Waterloo-Guildford 10 MINUTES LATE AND REDUCED TO 4 COACHES DUE TO DUFF STOCK. 15.26 Exeter-Waterloo 24 MINUTES LATE; Woking and Clapham Junction stops AXED DUE TO OPERATIONAL CONVENIENCE. 15.56 Salisbury-Romsey AXED. 17.07 Salisbury-Romsey AXED. 17.31 Waterloo-Kingston-Waterloo AXED DUE TO NO CREW IN PLACE. 17.41 Shepperton-Waterloo 10 MINUTES LATE DUE TO DUFF STOCK; all intermediate stops after Norbiton AXED DUE TO OPERATIONAL CONVENIENCE. 21.00 Guildford-Ascot AXED between Guildford and Aldershot.

Wednesday 06/07/11Woking stop of the 04.00 Guildford-Waterloo AXED. 05.54 Hampton Court-Waterloo 4 MINUTES LATE DUE TO DUFF STOCK. 05.54 Basingstoke-Waterloo REDUCED TO 4 COACHES DUE TO DUFF STOCK. 08.50 Waterloo-Woking AXED between Waterloo and Surbiton DUE TO DUFF STOCK. 06.11 Shepperton-Waterloo 3 MINUTES LATE; all intermediate stops after Norbiton AXED DUE TO OPERATIONAL CONVENIENCE. 14.07 Waterloo-Basingstoke 35 MINUTES LATE; all intermediate stops before Woking AXED DUE TO OPERATIONAL CONVENIENCE.

WOMAN HIT BY TRAIN AT WIMBLEDON; NO RECOGNISABLE SERVICE ON SWT FOR THE REMAINDER OF THE DAY. JUST A SMALL SAMPLE OF THE DELAYS AND CANCELLATIONS ARE BELOW.

09.03 Weymouth-Waterloo 145 MINUTES LATE. 09.59 Portsmouth-Waterloo 120 MINUTES LATE. 10.20 Weymouth-Waterloo 60 MINUTES LATE. Passengers on the 11.26/12.26/13.26 Exeter-Waterloo DUMPED at Basingstoke. 11.27 Waterloo-Kingston-Waterloo 92 MINUTES LATE. 11.45 Waterloo-Portsmouth 93 MINUTES LATE and AXED between Waterloo and Guildford. 12.03 Waterloo-Kingston-Waterloo 39 MINUTES LATE. 12.05 Waterloo-Weymouth 98 MINUTES LATE. 12.07 Waterloo-Brentford-Waterloo 32 MINUTES LATE. 12.08 Guildford-Waterloo 51 MINUTES LATE. 12.12 Reading-Waterloo 39 MINUTES LATE. 12.15 Portsmouth-Waterloo 21 MINUTES LATE. 12.23 Windsor-Waterloo 50 MINUTES LATE. 12.24 Hampton Court-Waterloo 51 MINUTES LATE. 12.24 Basingstoke-Waterloo 49 MINUTES LATE. 12.24 Portsmouth-Waterloo 28 MINUTES LATE. 12.35 Waterloo-Weymouth 66 MINUTES LATE. 12.39 Waterloo-Poole 134 MINUTES LATE. 12.41 Shepperton-Waterloo 27 MINUTES LATE; passengers DUMPED at Teddington. 12.44 Alton-Waterloo 17 MINUTES LATE. 12.45 Portsmouth-Waterloo 29 MINUTES LATE. 12.45 Waterloo-Brentford-Waterloo AXED. 12.47 Salisbury-Waterloo 7 MINUTES LATE; passengers DUMPED at Basingstoke. 12.50 Waterloo-Salisbury AXED between Waterloo and Basingstoke. 12.53 Windsor-Waterloo AXED. 12.54 Basingstoke-Waterloo AXED. 12.54 Hampton Court-Waterloo 24 MINUTES LATE. 12.59 Portsmouth-Waterloo 56 MINUTES LATE. 13.03 Waterloo-Kingston-Waterloo 22 MINUTES LATE. 13.05/13.35/14.05/14.35/15.05/15.35/16.05/16.35/17.35/18.05/18.35 Dorking-Waterloo AXED. 13.05 Waterloo-Weymouth 28 MINUTES LATE and AXED between Waterloo and Woking. 13.06 Waterloo-Hampton Court AXED. 13.08 Guildford-Waterloo AXED. 13.10 Chessington-Waterloo 16 MINUTES LATE. 13.11 Shepperton-Waterloo 27 MINUTES LATE. 13.12 Waterloo-Shepperton AXED. 13.12 Waterloo-Basingstoke AXED between Waterloo and Clapham Junction. 13.15 Alton-Waterloo AXED. 13.15 Portsmouth-Waterloo AXED. 13.20 Weymouth-Waterloo AXED between Weymouth and Dorchester. 13.23 Windsor-Waterloo 31 MINUTES LATE. 13.24 Basingstoke-Waterloo 73 MINUTES LATE. 13.30 Waterloo-Portsmouth AXED between Waterloo and Fratton and 12 MINUTES LATE. 13.33/14.03/14.33/15.03 Woking-Waterloo AXED. 13.41 Shepperton-Waterloo 31 MINUTES LATE. Walton-on-Thames and Weybridge stops of the 13.42 Waterloo-Basingstoke AXED. All intermediate stops after Hounslow, except Clapham Junction, of the 13.45 Waterloo-Brentford-Waterloo AXED. 13.45 Waterloo-Portsmouth AXED between Waterloo and Woking. Passengers on the 13.47 Salisbury-Waterloo DUMPED at Basingstoke. 13.50 Waterloo-Gillingham AXED between Waterloo and Basingstoke. Passengers on the 13.50 Poole-Waterloo DUMPED at Southampton. 13.50 Waterloo-Woking AXED. 13.54/14.24/15.54/16.24/16.54/17.54/18.24/19.24 Waterloo-Dorking AXED. 13.54 Hampton Court-Waterloo AXED. 13.59 Portsmouth-Waterloo AXED. 14.00 Waterloo-Portsmouth 22 MINUTES LATE. 14.03 Weybridge-Waterloo AXED. 14.05 Waterloo-Weymouth AXED between Waterloo and Basingstoke. 14.11 Shepperton-Waterloo AXED. 14.20 Weymouth-Waterloo 18 MINUTES LATE. 14.23 Waterloo-Alton AXED between Waterloo and Woking. 14.24 Portsmouth-Waterloo 63 MINUTES LATE; passengers DUMPED at Woking. 14.30 Waterloo-Portsmouth 63 MINUTES LATE. 14.33 Weybridge-Waterloo AXED. 14.35 Waterloo-Weymouth AXED between Waterloo and Woking. 14.38 Guildford-Waterloo AXED. 14.39 Haslemere-Waterloo AXED. 14.41 Shepperton-Waterloo AXED between Shepperton and Teddington. 14.44 Alton-Waterloo AXED. 14.45 Portsmouth-Waterloo AXED. 14.45 Waterloo-Portsmouth 40 MINUTES LATE. 14.57 Waterloo-Kingston-Waterloo AXED. 14.58 Waterloo-Windsor AXED between Waterloo and Queenstown Road. 15.00 Waterloo-Portsmouth 14 MINUTES LATE. Passengers on the 15.05 Waterloo-Weymouth DUMPED at Dorchester. 15.07 Waterloo-Brentford-Waterloo AXED. 15.12 Waterloo-Shepperton AXED. 15.15 Alton-Waterloo AXED. 15.20 Weymouth-Waterloo 69 MINUTES LATE. 15.20 Waterloo-Woking AXED. 15.24 Portsmouth-Waterloo 34 MINUTES LATE. 15.37 Haslemere-Waterloo AXED. 15.39 Hampton Court-Waterloo AXED. 15.41/16.11 Shepperton-Waterloo AXED. 15.44 Southampton-Portsmouth 33 MINUTES LATE. 15.50 Poole-Waterloo 15 MINUTES LATE. 15.52 Waterloo-Weybridge 17 MINUTES LATE. 15.53 Windsor-Waterloo AXED. 15.59 Portsmouth-Waterloo 23 MINUTES LATE: Farnborough and Woking stops AXED DUE TO OPERATIONAL CONVENIENCE. 16.09 Hampton Court-Waterloo AXED. 16.11 Shepperton-Waterloo AXED. 16.15 Waterloo-Portsmouth AXED. 16.18 Gillingham-Waterloo 12 MINUTES LATE. 16.24 Hampton Court-Waterloo AXED. 16.24 Basingstoke-Portsmouth AXED. 16.30 Waterloo-Portsmouth AXED between Waterloo and Woking. 16.31/17.01 Waterloo-Kingston-Waterloo AXED. 16.35 Waterloo-Reading AXED.16.38 Guildford-Waterloo AXED. 16.39 Hampton Court-Waterloo AXED. 16.39/17.09 Waterloo-Portsmouth AXED. 16.42 Waterloo-Basingstoke AXED between Waterloo and Woking. 16.44 Alton-Waterloo AXED between Alton and Farnham. 16.45 Waterloo-Portsmouth AXED. 16.45 Waterloo-Brentford AXED. 16.49 Portsmouth-Fareham AXED. 16.50 Poole-Waterloo AXED between Poole and Bournemouth. 16.53 Windsor-Waterloo AXED. 17.00 Waterloo-Portsmouth 33 MINUTES LATE. 17.03 Weybridge-Waterloo AXED. 17.05 Waterloo-Weymouth 22 MINUTES LATE. 17.07 Waterloo-Brentford-Waterloo 25 MINUTES LATE; all intermediate stops after Richmond, except Clapham Junction, AXED DUE TO OPERATIONAL CONVENIENCE. 17.12 Reading-Waterloo AXED between Reading and Bracknell. 17.23 Waterloo-Basingstoke AXED. 17.24 Basingstoke-Southampton AXED. 17.24 Basingstoke-Waterloo AXED. 17.30 Waterloo-Portsmouth 45 MINUTES LATE. 17.32 Waterloo-Guildford 31 MINUTES LATE. 17.40 Chessington-Waterloo 17 MINUTES LATE. All intermediate stops after Hounslow, except Clapham Junction, of the 17.45 Waterloo-Brentford-Waterloo AXED. 17.48 Waterloo-Southampton AXED. 17.53 Waterloo-Basingstoke 18 MINUTES LATE. 17.54 Basingstoke-Waterloo AXED. 17.55 Waterloo-Alton 21 MINUTES LATE. 18.01 Waterloo-Kingston-Waterloo 21 MINUTES LATE; all intermediate stops after Kingston AXED DUE TO OPERATIONAL CONVENIENCE. 18.02 Waterloo-Woking AXED. 18.07 Waterloo-Brentford-Waterloo AXED. 18.09 Waterloo-Portsmouth 25 MINUTES LATE. 18.12 Reading-Waterloo AXED. 18.13 Waterloo-Shepperton AXED. 18.15 Waterloo-Brentford-Waterloo AXED. 18.16 Waterloo-Chessington 11 MINUTES LATE. 18.17 Southampton-Winchester AXED. 18.20 Weymouth-Waterloo AXED between Weymouth and Dorchester. 18.24 Portsmouth-Waterloo AXED. 18.24 Basingstoke-Waterloo 26 MINUTES LATE; all intermediate stops after Woking AXED DUE TO OPERATIONAL CONVENIENCE. 18.30 Waterloo-Epsom AXED. 18.32 Waterloo-Guildford AXED. 18.32 Waterloo-Basingstoke AXED. 18.37 Waterloo-Brentford-Waterloo AXED. 18.59 Effingham Junction-Waterloo AXED. 19.02 Waterloo-Woking AXED. 19.05 Winchester-Southampton AXED. 19.24 Portsmouth-Waterloo AXED. 19.35 Epsom-Waterloo AXED. 20.07 Waterloo-Brentford-Waterloo AXED. 20.15 Waterloo-Brentford-Waterloo AXED. 20.24 Waterloo-Epsom AXED. 20.30 Waterloo-Portsmouth AXED. 21.05 Epsom-Waterloo AXED. 21.58 Havant-Fareham AXED.

Thursday 07/07/1104.00 Guildford-Waterloo AXED between Guildford and Woking. 05.43/06.23/06.55 Portsmouth-Waterloo REDUCED TO 8 COACHES. 06.15 Waterloo-Brentford-Waterloo 14 MINUTES LATE DUE TO NO CREW IN PLACE. 06.30 Haslemere-Waterloo REDUCED TO 8 COACHES and 11 MINUTES LATE DUE TO NO CREW IN PLACE. 06.44 Alton-Waterloo 16 MINUTES LATE DUE TO DUFF STOCK. 07.06 Basingstoke-Waterloo REDUCED TO 10 COACHES. 07.15 Waterloo-Portsmouth REDUCED TO 4 COACHES. 07.20 Poole-Waterloo REDUCED TO 4 COACHES. 07.45/ 08.45/09.30 Waterloo-Portsmouth REDUCED TO 8 COACHES.08.15 Waterloo-Haslemere 10 MINUTES LATE. 09.15 Waterloo-Haslemere REDUCED TO 8 COACHES. 10.09 Waterloo-Portsmouth 21 MINUTES LATE DUE TO DUFF STOCK. 10.35 Waterloo-Weymouth 13 MINUTES LATE. 10.39 Haslemere-Waterloo REDUCED TO 8 COACHES. 10.45 Waterloo-Portsmouth 15 MINUTES LATEDUE TO DUFF STOCK. 11.05 Waterloo-Weymouth REDUCED TO 4 COACHES. 11.50 Poole-Waterloo 18 MINUTES LATE. 12.39 Haslemere-Waterloo split at Guildford to provide coaches for the 13.00 to Ascot, DUE TO DUFF STOCK. 13.42 Waterloo-Basingstoke REDUCED TO 4 COACHES. 15.05 Dorking-Waterloo 30 MINUTES LATE; all intermediate stops after Raynes Park AXED DUE TO OPERATIONAL CONVENIENCE. 15.50 Waterloo-Guildford 12 MINUTES LATE DUE TO DUFF STOCK. 16.06 Waterloo-Hampton Court 15 MINUTES LATE; all intermediate stops before Surbiton AXED DUE TO OPERATIONAL CONVENIENCE. 16.24 Portsmouth-Waterloo 16 MINUTES LATE DUE TO NO CREW IN PLACE; Rowlands Castle, Godalming and Farncombe stops AXED DUE TO OPERATIONAL CONVENIENCE. 17.09 Hampton Court-Waterloo AXED DUE TO DUFF STOCK. 17.54 Waterloo-Dorking AXED DUE TO DUFF STOCK. 18.50 Dorking-Waterloo AXED DUE TO DUFF STOCK. 19.12 Reading-Waterloo AXED. Passengers on the 17.35 Waterloo-Reading DUMPED at Ascot. 17.37 Waterloo-Brentford-Waterloo 12 MINUTES LATE; all intermediate stops after Richmond, except Clapham Junction AXED DUE TO OPERATIONAL CONVENIENCE. 18.35 Waterloo-Reading 10 MINUTES LATE DUE TO NO CREW IN PLACE. 19.20 Waterloo-Exeter 4 MINUTES LATE DUE TO DUFF STOCK. 19.42 Reading-Waterloo AXED between Reading and Ascot. 20.03 Weybridge-Waterloo 35 MINUTES LATE; all intermediate stops after Barnes AXED DUE TO OPERATIONAL CONVENIENCE. 20.22 Waterloo-Weybridge 23 MINUTES LATE DUE TO DUFF STOCK. 20.23 Windsor-Waterloo 33 MINUTES LATE; all intermediate stops after Richmond AXED DUE TO OPERATIONAL CONVENIENCE. 20.53 Windsor-Waterloo 15 MINUTES LATE; all intermediate stops after Twickenham AXED DUE TO OPERATIONAL CONVENIENCE. 21.28 Waterloo-Windsor 27 MINUTES LATE; all intermediate stops before Staines AXED DUE TO OPERATIONAL CONVENIENCE.

Friday 08/07/11 15.20 Weymouth-Waterloo 23 MINUTES LATE DUE TO DUFF STOCK; all intermediate stops after Southampton Airport AXED DUE TO OPERATIONAL CONVENIENCE.

Saturday 09/07/11 05.20 Waterloo-Portsmouth 70 MINUTES LATE; all intermediate stops before Haslemere AXED DUE TO OPERATIONAL CONVENIENCE. 08.03 Weymouth-Waterloo 14 MINUTES LATE DUE TO DUFF STOCK. 16.20 Weymouth-Waterloo 21 MINUTES LATE DUE TO DUFF STOCK; all intermediate stops after Southampton Airport AXED DUE TO OPERATIONAL CONVENIENCE. Alleged trespass at Aldershot: 16.53 Waterloo-Aldershot 96 MINUTES LATE. 17.34 Aldershot-Waterloo 96 MINUTES LATE; passengers DUMPED at Woking. 17.53 Waterloo-Aldershot 44 MINUTES LATE. 17.53 Ascot-Guildford 55 MINUTES LATE. 18.42 Waterloo-Basingstoke AXED between Waterloo and Woking. 18.50 Waterloo-Wokingham 16 MINUTES LATE. 19.12 Waterloo-Basingstoke AXED between Waterloo and Woking. 19.34 Aldershot-Waterloo 12 MINUTES LATE. 20.00 Guildford-Ascot 40 MINUTES LATE. 20.12 Waterloo-Basingstoke AXED between Waterloo and Woking.

Sunday10/07/11 12.35 Hampton Court-Waterloo 41 MINUTES LATE DUE TO DUFF STOCK; all intermediate stops after Surbiton AXED DUE TO OPERATIONAL CONVENIENCE. 13.05 Hampton Court-Waterloo 13 MINUTES LATE DUE TO DUFF STOCK. 13.10 Waterloo-Guildford AXED DUE TO DUFF STOCK. 14.07 Waterloo-Basingstoke 24 MINUTES LATE; all intermediate stops before Basingstoke AXED DUE TO OPERATIONAL CONVENIENCE.

Monday11/07/11 06.23 Portsmouth-Waterloo 15 MINUTES LATE DUE TO DUFF STOCK. 06.27 Waterloo-Kingston-Waterloo REDUCED TO 4 COACHES. 07.37 Guildford-Waterloo REDUCED TO 4 COACHES. 08.03 Waterloo-Kingston-Waterloo REDUCED TO 4 COACHES. Passengers on the 08.45 Waterloo-Portsmouth DUMPED at Fratton DUE TO DUFF STOCK. 12.23 Waterloo-Alton 25 MINUTES LATE DUE TO NO STOCK IN PLACE.

Tuesday 12/07/1107.55 Weymouth-Waterloo REDUCED TO 5 COACHES and AXED between Weymouth and Wareham DUE TO DUFF STOCK. 08.10 Waterloo-Brentford-Waterloo AXED. 09.18 Gillingham-Waterloo 9 MINUTES LATE. 09.27 Waterloo-Kingston-Waterloo 14 MINUTES LATE DUE TO NO CREW IN PLACE; all intermediate stops before Norbiton AXED DUE TO OPERATIONAL CONVENIENCE. 15.26 Exeter-Waterloo 14 MINUTES LATE. 15.50 Poole-Waterloo 19 MINUTES LATE. 16.45 Portsmouth-Waterloo 9 MINUTES LATE. 16.03 Weymouth-Waterloo 13 MINUTES LATE. 17.24 Basingstoke-Waterloo 26 MINUTES LATE; all intermediate stops after Woking AXED DUE TO OPERATIONAL CONVENIENCE. 17.41 Shepperton-Waterloo 15 MINUTES LATE. 17.44 Alton-Waterloo 7 MINUTES LATE. 17.54 Basingstoke-Waterloo 27 MINUTES LATE; all intermediate stops after Woking AXED DUE TO OPERATIONAL CONVENIENCE. 18.44 Southampton-Portsmouth DIVERTED; all intermediate stops between Fareham and St Denys AXED. 19.41 Shepperton-Waterloo 10 MINUTES LATE; all intermediate stops after Kingston AXED DUE TO OPERATIONAL CONVENIENCE.

Wednesday 13/07/11 07.00 Shepperton-Waterloo AXED between Shepperton and Strawberry Hill and REDUCED TO 4 COACHES DUE TO DUFF STOCK. 08.15 Waterloo-Brentford-Waterloo REDUCED TO 4 COACHES DUE TO DUFF STOCK. Passengers on the 09.56 Salisbury-Romsey DUMPED at Romsey on outward run DUE TO DUFF STOCK.

Thursday 14/07/11 07.03 Weybridge-Waterloo AXED between Weybridge and Virginia Water DUE TO DUFF STOCK. 07.23 Waterloo-Alton 16 MINUTES LATE DUE TO DUFF STOCK. 07.35 Waterloo-Weymouth 12 MINUTES LATE DUE TO DUFF STOCK. 07.39 Waterloo-Poole 12 MINUTES LATE DUE TO DUFF STOCK. 08.02 Woking-Waterloo 12 MINUTES LATE DUE TO DUFF STOCK. 19.05 Waterloo-Weymouth REDUCED TO 5 COACHES.

Friday 15/07/1106.50 Southampton Airport-Waterloo REDUCED TO 5 COACHES DUE TO DUFF STOCK. 06.52 Waterloo-Weybridge 15 MINUTES LATE AND REDUCED TO 4 COACHES DUE TO DUFF STOCK. 07.03 Weybridge-Waterloo AXED between Weybridge and Staines DUE TO DUFF STOCK. 07.15 Waterloo-Brentford-Waterloo REDUCED TO 4 COACHES DUE TO DUFF STOCK. 08.23 Waterloo-Alton REDUCED TO 5 COACHES DUE TO DUFF STOCK. 10.14 Alton-Waterloo REDUCED TO 5 COACHES DUE TO DUFF STOCK. 18.13 Waterloo-Shepperton AXED between Waterloo and Strawberry Hill DUE TO DUFF STOCK. 19.02 Waterloo-Guildford AXED DUE TO NO CREW IN PLACE. 22.20 Waterloo-Salisbury REDUCED TO 2 COACHES DUE TO DUFF STOCK.

Saturday 16/07/11Passengers on the 07.54 Hampton Court-Waterloo DUMPED at Wimbledon DUE TO DUFF STOCK. 13.52 Salisbury-Bristol 15 MINUTES LATE DUE TO DUFF TRAIN. 19.38 Guildford-Waterloo 10 MINUTES LATE DUE TO DUFF TRAIN. 22.39 Waterloo-Southampton 25 MINUTES LATE DUE TO DUFF TRAIN.