Job Title:Personal Budgets Project Manager

Job description

Job title:Personal Budgets Project Manager

Salary:£25,000, performance related pay review after completion of year one.

Hours per week:35 hours per week including occasional evenings, weekends and bank holidays

Responsible to:Housing Manager

Responsible for:Project assistant coordinator / Personal support workers / bank staff

Purpose of post

Providing leadership and direction to the personal support workers, developing and maintaining quality standards and person centred ethos in line with the principles and philosophy of the Housing Service
Leading on strategic planning and growth of the service.
Induction and training of personal support workers
Recruitment of personal support workers
Contributing to the development of the Housing Service as a whole
Contributing to recruitment, induction and training of bank staff

Key tasks

Developing and maintaining a quality service

To facilitate and carry out the day-to-day functions of running the project.
To facilitate the growth of the service in Islington and other boroughs
To coordinate the booking and timetabling for staff.
To work in partnership with service users and family carers
To work in Partnership with other professionals and organisations where needed
To record appropriate information for analysis and to meet project targets ie. Hours of support, type of support, number of families.
To invoice families / SU on a monthly basis
To mentor the volunteer responsible for consultation work as part of the project
To attend monthly project group meetings
To promote the service internally and externally
To carry out needs assessments meetings with interested parties
To coordinate and keep a waiting list
To be creative with trying new approaches within the project
To carry out research where relevant
To liaise with the council and other partners where necessary
To assist with the coordination of service user feedback
To assist with the development of standardised procedures.
To assist with the development of policies and contracts
To support PSW with the development and recording of outcomes for SU
To ensure staff are equipped to support people through a needs assessment, and where necessary RA and behaviour / communication guidelines.

Management responsibilities

Take a lead role in recruitment, induction and training of new staff.

Lead, motivate and support the personal assistants (bank staff where appropriate) so that they are able to provide a quality service.
Ensure that each member of staff receives support, supervision and an annual performance review in line with Centre 404’s staff management policies and ensure that a programme of staff training and development is in place across the service.
Ensure that an appropriate shift system and rota is in place to provide support to the service users in line with service agreements.
Ensure that team meetings and other systems are in place to facilitate good communication about issues within or affecting the service.
Maintain management records in line with Centre 404’s procedures. These include support and supervision records plus records of hours worked, annual leave, sick and other leave. Ensure that confidentiality is maintained and that information is provided to other departments as required.
Ensure that monitoring or other records required by Centre 404 or direct payments team are maintained and provide reports and information as required.
Ensure that Health and Safety standards, risk assessments, are adhered to and that all necessary records are kept.
Ensure that the service is managed within budget, monitoring expenditure against allocated resources and taking corrective action if required. Producing monthly management reports, invoicing for services, completion of pay roll for staff and monitoring budgets for service users.
To attend working groups and sub groups as required.

General

Adhere to Centre 404’s policies and procedures, particularly the organisation’s Equal Opportunities policy.
Maintain confidentiality of any information regarding members of Centre 404, service users or any sensitive issues relating to the work of Centre 404.
Regularly attend staff meetings and support and supervision meetings.
Identify own training needs and undertake any training courses required by line manager.
Undertake any other duties as may reasonably be required of the post.
Participate in an on-call rota for the Housing Service.

Person specification

Job title:Manager, PSWFMS

Scale:Hourly rate

Area / Attribute / Essential/ desirable
Qualifications / Good general education
Professional qualification in a relevant area / E
D
Experience / Experience of staff management and of providing support and supervision / E
Substantial experience of working with people with learning difficulties including people with additional physical disabilities / E
Track record of working successfully within a team / E
Skills/abilities / Excellent interpersonal skills including communication with colleagues, service users and families/carers / E
Ability to organise own and others’ workloads effectively and to delegate tasks / E
Ability to manage change / E
Good organisational and administrative abilities / E
Ability to manage a budget / E
Ability to use a range of computer packages (ideally Word, Excel) / D
Able and willing to lead on marketing through managing a publicity stall at events and speaking to groups of people. / D
Knowledge/ understanding / Understanding of what makes a quality housing service for people with learning difficulties, including Social Role Valorisation / E
Awareness of issues affecting people with learning difficulties including those with profound learning difficulties and additional physical/sensory disabilities / E
Knowledge of health and safety legislation and understanding of how it impacts on the service / E
Knowledge and awareness of legislation, regulations, current and forthcoming issues relating to housing services for people with learning difficulties / D
Knowledge of welfare benefits process / D
Other / Able to offer physical support to tenants / E
Ability to work flexible hours including evenings, weekends, and occasional waking nights. / E
Ability to travel to a variety of locations / E
Equal opportunities / Understanding of equal opportunities as they affect the service, tenants and potential tenants. / E