Chapter – 01
Background of the study.
1.1 Introduction
Garments sector is one of the important export sectors of our country. Today ready-made garments sector not only earn maximum foreign currency but also engage many unemployed people in productive industry. Labor are the key of this industry. So we have to give them sufficient salary and other benefit for their well living. Backward linkage industry, bonded warehouse facility, garments village must be established for smooth export. 76% of Bangladesh’s total export income earn through RMG. Now Bangladeshis is in the seventh position in EU, in exporting ready-made garments (RMG). This is the appropriate time for solve problem and capture foreign market otherwise we cannot increase our market share for readymade garments.
The following internship report is prepared on “Pacific Jeans Ltd.”, which is the largest among locally invested garments. Moreover, it is the second largest among all garments in Bangladesh. Pacific jeans Ltd is a 100% export oriented garments manufacturing industry. It has started commercial production in 1994. It’s a private limited company and it is a “C” category company that means there are 100% local investors. It is located in Chittagong Export Processing Zone known as CEPZ, Bangladesh. The main objective of the study ‘How to reduce workers turnover and absenteeism rate in pacific Jeans Ltd.’. The Garments manufacturing companies highly contribute to GDP (Gross Domestic product) in the Bangladesh. So, all concerned as well as the government of Bangladesh is highly conscious about this sector. But recently, all are worried how to run smoothly in future this sector due to crisis of skill workers and absenteeism in the garments factories. Therefore, everybody should be careful about these issues. I try to find out actual reasons for workers absenteeism and turnover in pacific Jeans Ltd. Moreover, I collect information from workers, HRD and compliance dept. I think that this research paper help to reduce turnover and absenteeism rate. Turnover & absenteeism is not fully eliminated but it may reduce in a flexible level.
1.2 Objectives of the study
The main objectives of the study are as follows:
1. To find out the reasons of turnover and absenteeism.
2. To bring out the possible Solutions for reducing absenteeism and turnover rate.
3. To find out the possible inconsistenies and to suggest recommendations.
1.3 Methodology of the study
1.3.1 Study design:
This report has been prepared based on the experience gained during the period of internship. The significant feature of the report is the use of both primary and secondary data. Primary data has been collected from the sample units by direct interview method and focus group method. The secondary data or the sources of secondary data were as manuals, papers, reports, periodicals, documents and records of the organization.
This report is based on primary and secondary information. Both primary and secondary information have been utilized in designing and preparing this report.
1.3.2 Primary data:
For collecting primary data, a structured questionnaire was developed to interview persons directly involved in the organization. In order to collect primary data, the following methods have been applied:
1. Interview – Direct interview method was used to collect information for preparing this report.
2. Questionnaire – The questionnaire consistence both open-ended and close-ended questions. The questionnaire was designed to get a clear picture of the company, threats, opportunities and other issues.
3. Observation- Surveyor while taking interview will use his own observation to collect information.
4. Discussion with various officers and workers.
1.3.3 Secondary data:
To collect secondary data had to depend on various source of information-the internet, articles related to the topic and documents provided by the company.
1.3.4 Data Processing, analysis and presentation:
In order to analyze, processing of raw data is very much significant. In this stage, mainly data is being processed and analyzed for the study. Without processing raw data, It is hard to analyze the raw data. After processing, it is needed to present data for analysis in an appropriate way.
All the collected data (primary and secondary) will be processed and analyzed chronologically. After conducting the research work, the findings will be processed with the help of some latest computer such as MS. Word, MS Excel has been used to present and analyze the data.
1.4 Scope of the study
Scope is a crucial part of Internship though my scope was not so vast; I managed myself to overcome those obstacles through integrated behavior. I am personally believed that scope is not made but scope should to be made. There are three scopes for the study. These are absenteeism and turnover. In addition, turnover has two parts - Recruit and Left. The study only highlights about absenteeism and left condition and possible solutions of absenteeism and left of Pacific Jeans Ltd. This study has completed based on observations & day-to-day activities of Pacific Jeans Ltd. In present condition, absenteeism is the main problem to continue smooth production and left reduce efficiency of workers. I enjoyed many facilities that may not be enjoyed by other such as officials are so friendly and helpful to each other and gives me every possible support as my requirement. Anytime I can talk with executive, senior manager of HRD and other department head. Finally, I always feel free to do anything and they give full freedom to know anything. So my scope more than enough for preparing my internship report.
1.5 Limitations
Pacific Jeans Limited is an export-oriented company. There business is related with export activities. Therefore, Pacific Jeans Limited employees are too much busy with their official activities. That is why all the time they could not help properly to me. However, they tried their best to help me to learn about some thing their activities.
The report is not free from its limitation. The main limitations of the report are given below-
1. Period of this study was very limited.
2. The website of this company does not provide a good deal of information.
3. The company does not publish any brochures or annual reports from which information could be collected.
Chapter – 02
Company Profile.
2.1 Historical background of Pacific Jeans Ltd.
Pacific jeans Ltd is a 100% export oriented garments manufacturing industry. It has started commercial production in 1994. Itis a private limited company and it is a “C” category company that means there are 100% local investors. It is located in Chittagong Export Processing Zone known as CEPZ, Bangladesh. Md. Nasir Uddin is the managing Director of the company. He is a well-experienced business personal and industrialist. He has the vast marketing experience and for exploring the export business.
Pacific jeans Limited Is one of the foremost manufactures of the garments industry in this country. Pacific jeans Ltd. Is a 100% export oriented garments manufacturer. To maintain world-class quality Pacific jeans concentrates on the following factors:
1. Quality of the input.
2. Quality of sewing.
3. Quality of sewing thread.
4. Quality of washing.
5. Quality of packing.
6. Quality of Finishing.
2.2 Mission of Pacific Jeans Limited.
1. Operating facilities that are environment friendly and safe for employees and communities as a whole.
2. We up holds the integrity of all individuals, working in the industry by providing all legal facilities including occupational health care and work place safely.
3. Continuous improvement of efficiency by introducing latest technology and technical expert.
4. Presenting the best value through effective cost management.
5. Research of market trend and ultimate consumer’s fashion demand.
6. Satisfy the buyers by providing quality service on mutual trust and respect.
7. Continuous product development according to latest fashion trend and innovation.
Pacific Jeans Limited have been able to achieve the trust of many repurted buyers of the worked like GAP, H&M, C&A, TOMTAILOT, CHARLSE VOGELE AND J. C PENNY etc.
Pacific jeans limited never compromise with the quality and standards and we are committed to further improvement to continue the growth trend providing advanced technology.
2.3 Objectives of the company.
1. Ensure 100% security.
2. Ensure 100% on-time delivery.
3. Ensure 100% quality right from the commencement to the finish of production.
4. Ensure 100% efficiency of resources.
5. Ensure 100% transparency in all activities.
6. Ensure 100% honesty, discipline and punctuality.
7. Best use of potentiality of garments industries of Bangladesh.
8. Use of most modern technology in Business Field to the best possible extends, which matches with the socio-economic condition of Bangladesh.
9. Give opening to the new jobs.
10. Developing a set of human resources with the most modern business philosophy, practice and technology.
11. Maintaining at least 80% efficiency.
2.4 Policies and procedures
1. Maintain cordial relations with all stakeholders, namely- customers or buyers, suppliers and employees
2. Fight against dishonesty, fraud and corruption as and when it occurs.
3. Recognize the contribution of each individual and assist others to make meaningful contribution.
4. Equal rights for all and no discrimination in any field,
5. Always ensure maximum utilization of resources,
6. Ensure health and safety of workers and encourage an environment conducive for work.
The vision of the company, which is also its motto- “RESPECT FOR INDIVIDUAL”, has been set up at the very entrance of the building. Boards bearing these words are placed on the walls of each floor. The officials informed us that all the employees right from the top-level to the junior most position is treated with respect and dignity for his/her work.
2.5 Special equipments of Pacific Jeans Ltd.
2.5.1 Sewing
All the sewing machines are UBT programmable machine, beside that we have following special machines:
1. VI. BE. Mac automatic feed of the arm.
2. Automatic pocket welt machine from German Durkop Adler.
3. Programmable pattern sewer.
4. Programmable pattern taker.
5. VI. BE. Mac automatic pocket hem.
6. VI. BE. Mac automatic loop attach.
7. VI. BE. Mac automatic J stitch.
8. Automatic Button holer.
9. VI. BE. Mac automatic waist band attach.
10. VI. BE. Mac automatic pocket setter.
11. VI. BE. Mac automatic pocket ereaser etc.
2.5.2 Dry process:
1) Horizontal handscrapong machine.
2) Vertical handscrapong machine.
3) Automatic laser blasting.
4) Sand blasting.
5) Tacking machine.
6) PP spray booth.
7) Curing oven.
8) Wrinkle machine.
9) Blowout machine.
10) Grinding machine.
11) Color spray booth.
2.5.3 Wet process:
1. Tonello computerised front load washing machine.
2. Automated side load washing machine with direct heating system.
3. Tonello new generation computerised front load dying machine with built in color kitchen
4. Trevineta computerised stream dryers.
5. Trevineta computerised gas dryers.
6. Extractor.
2.6 Major buyers of Pacific Jeans Limited.
The major buyers of Pacific Jeans Limited are listed in the given below:
COUNTRY / NAME OF THE COMPANY / PERCENTAGE1) USA
2) Europe
3) Europe
4) Europe
5) Others / GAP
C&A
HNM
Charies vogele
Lee wrangler & Others / 36.00%
36.00%
21.11%
5.07%
1.82%
Table 2.1 Major buyers of pacific Jeans Limited.
These famous brands are all customers of Pacific Jeans Limited because of the following reasons:
1. High product quality assurance.
2. Excellent correspondence during production.
3. Timely finishing and delivery.
4. Cost-effective labor.
2.7 Products of Pacific Jeans Limited.
Pacific Jeans Limited is a 100% export-oriented manufacturer of branded fashion jeans and casual wear. It has various products for various genders and age groups. Some of the products for men and women are shown below:
¨ Long pant ¨ Short pant
¨ Three quarter length trousers ¨ Long skirt
¨ Short skirt ¨ Jacket
¨ Denim dress ¨ Joggers
¨ Kids pant ¨ Ladies overall
2.8 General information.
General information on factory time-table, leaves, holidays, wages and othersDaily general working hour / 8 hours
Weekly general working hour / 48 hours
leisure / Along with lanch time
Daily over time / 2 hours (if needed)
Weekly holiday / 1 day (Friday)
Festival holiday in a year / 12 days with full wages
Casual leave in a year / 10 days with full wages
Sick leave in a year / 14 days with half of the wages
Earned leave in a year / 17 days with full wages
Maternity leave / 112 days with basic wages
LWP / 10 days with full amount of allowance
Minimum wages / 2100/- monthly
Maximum wages / 10000/- monthly
Average wages / 3550/- monthly
Mode of payment of regular workers / Monthly (following christian era)
Wages of daily laborer / Tk. 100/- per day excluding Over time.
Mode of payment of daily laborer / On daily basis.
General pay-day / Within 7th of the following month.
Table 2.2 General information.
2.9 Code of conduct of Pacific Jeans Ltd.
1. Pacific Jeans Ltd. abides by the principles that decisions on hiring, salary, benefits, advancement, termination or retirement are based solely on the availability of and individual to do the jobs.
2. Forced labour: Pacific Jeans Ltd. does not use force labour in any from Prison, indentured, bonded or otherwise.
3. Child labour: Pacific Jeans Ltd. does not employ any person below the age 18.
4. Compensation: Pacific Jeans Ltd. Provides each employee at least minimum wage or higher and provided each employee a clear, written accounting for every pay period.
5. Benefits: Pacific Jeans Ltd. provides each employee all legally mandated benefits. These include meal subsidies, transportation or transportation subsidies. Others cash allowances, health care, pregnancy or sick leave, vacation, religious holiday, leave and contributions for provident fund.
6. Hours or Work/overtime: Pacific Jeans Ltd. complies with legally mandated work hours uses overtime only when each employee fully compensated according to local law and on a regularly scheduled basis provides one day off in seven and requires no more that 60 hours of work per week.
7. Management of Environment, Safety and Health: Pacific Jeans Ltd. has written health safety guidelines, has a factory safety committee provides personal protective equipment free of charge and mandates its use and complies with all applicable local environmental, safety & health regulations.
8. Every employee shall be treated with respect and dignity. No employee shall be subject to any physical, sexual, psychosocial or verbal harassments or abuse. Written disciplinary procedures shall be applied fairly among all workers.