EXAMPLE
Checklist: SAFER patient flow bundle and Red2Green days implementation
Strategy / Comments / Completion/achieved
Communicate SAFER, Red and Green days / Existing communication methods – email, posters, board rounds, drop-in sessions, meetings, Twitter, Intranet, etc
Create a social movement / A ‘social movement’ needs to be created to win hearts and minds. This involves leaders who are passionate about patient care creating compelling narratives that describe the link between implementing the SAFER patient flow bundle and improving patient care.
Training
Feedback sessions / Ensure appropriate staff training – to include executives, matrons, consultants, managers and ward managers attending master class for train the trainer sessions
Establish training programme for all ward-based staff, records log and certificates of attendance
Decide on percentage of staff to be trained before implementation, eg 75%
Provide an executive sponsor per ward where possible / Visible leadership and support
Provide ward managers with good board examplesbefore launch, and with resource packs / Supplied in training pack
Ensure patient welcome cards or information leaflets are provided
Ensure trainers have time allotted to attend board rounds to support implementation / Matron and executive sponsors to help with healthy challenge to progress the patient journey at least once per week
Monitor progress / Ensure there are effective systems to measure Red2Green days along with constraints, which result in actions and ensure outcomes are effectively communicated to teams
Team engagement
Use of the voluntary sector to talk to patients to find out whether they are aware of their EDD, what is happening today and tomorrow, and what they need to do
Celebrate success / Regular updates on length of stay (LoS) (eg SPC charts), record number of patients pulled before 10:00am to the base ward, compelling patient stories, use of social media
Audit tools / Develop audit tools to measure SAFER, Red2Green days, delays. This will ensure appropriate workstreams or action plans are identified
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