Office of the New Student & Family Programs

Associate Director Position Description

The Associate Director is a member of the New Student & Family Programs Leadership Team that assists the Director in providing leadership to the department. The Associate Director is the primary contact for parent/family members and oversees the Parent and Family Programs area including Family Weekend, Spring Family Reunion, Regional Parents Clubs, and providesadministrative direction to the University of Arkansas Parent Partnership Association. The incumbent will also:

  • Coordinate all activities for Regional Parents Clubs including providing direction to current clubs, establishing new clubs, and providing direction to the Regional Parents Clubs Coordinating Committees
  • Collaborate with divisional colleagues in the publication of all parent and family publications
  • Recruit, select, and train undergraduate students serving as Parent Ambassadors
  • Develop outreach strategies and events with other units including the Division of Student Affairs, University Development, Arkansas Alumni Association, Office of Admissions, and Razorback Athletics to target parents and families
  • Develop and present parent/family educational sessions during New Student Orientation in coordination with the Office of Admissions
  • Supervise staff including Program Coordinator, Graduate Assistants, and Higher Education Graduate Program Interns
  • Coordinate events and activities for Arkansas Kickstart – First Year Student Transition Program
  • Research and identify current trends and initiatives in parent/family programming for possible implementation at the University of Arkansas
  • Identify and cultivate parent and family members of current Arkansas students as prospects to contribute to the Parents Fund and the Parent Partnership Association in collaboration with Student Affairs Development Office and University Advancement
  • Assist with other departmental programs and initiatives as directed by supervisor

Minimum Qualifications:

  • Master’s degree in an appropriate area of specialization, specifically higher education, college student personnel services, counseling, or a related field
  • Four years of relevant experience working directly with parent/family members in a higher education/college student personnel services or a related field at the Coordinator of Assistant Director (or similar) level
  • Experience planning and implementing large-scale university programs
  • Experience cultivating relationships with parent and family members of college students
  • Experience working in a fast paced office environment

Preferred Qualifications:

  • Experience developing and evaluating parent and family programs for college students
  • Supervisory and budget management experience

To Apply:

All candidates must submit an application, letter of interest, resume, and reference list at:


For more information, please contact:

Marsha Norvell, Division of Student Affairs

Office: 479/575-5007

Additional Information:

The University of Arkansas is an equal opportunity, affirmative action institution.The University welcomes applications without regard to age, race, gender (includingpregnancy),national origin, disability, religion, marital or parental status, protected veteran status, military service,genetic information, sexual orientation or gender identity. Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.