Senior Sales Service Representative

Senior Sales Service Representative

Mondelēz International is a whole new company that has been reimagined with a single focus in mind: create delicious moments of joy by sharing the world’s favorite brands. Launched on Oct. 1, 2012, and employing around 100,000 people around the world, Mondelēz International comprises the global snacking and food brands of the former Kraft Foods Inc.

While Mondelēz International is new, our brands are as diverse and rich with heritage as the 170 countries in which our products are marketed. As the world’s pre-eminent maker of snacks, Mondelēz International has leading shares in every category and every region of the world in which it competes. The company holds the No. 1 position globally in Biscuits, Chocolate, Candy and Powdered Beverages as well as the No. 2 position in Gum and Coffee.

Mondelēz International’s portfolio includes several billion-dollar brands such as Nabisco, Oreo and LU biscuits, Cadbury and Milka chocolate, Jacobs coffee, Tang powdered beverages and Trident gums. Mondelēz International has annual revenue of approximately $36 billion and operations in more than 80 countries.

For more information, visit www.mondelezinternational.com and www.facebook.com/mondelezinternational.

Primary Role:

The Senior Sales Service Representative is an entry-level full-time sales position that is designed to build a world class Direct Store Delivery (DSD) business at the retail level. Through maximizing sales, effective planning and order writing, as well as supporting and completing activities such as merchandising, shelving and pricing, the Senior Sales Service Representative acts as a sales expert to retail stores. The Sr.SSR exploits selling opportunities at the retail level consistent with company programs and strategies to positively influence the sale of Mondelēz Global, primarily Nabisco, products.

A major objective of this role is to establish and maintain rapport with key store individuals while providing outstanding customer service. This role will be responsible for maintaining a timely and accurate call schedule, while providing order writing and selling support on multiple territories covering the absence of a Sales Rep who may be on vacation or a leave of absence.Further, this role will be responsible for identifying and communicating individual store problems and opportunities to the appropriate Mondelēz Global personnel.

Key Competencies:

·  Sales Process: Aligning with customers by using a strategic and consultative sales process to understand customers' needs and exceed their expectations while growing each customer's and Mondelēz Global’ s business.

·  Finance and Profitability: Integrating sales skills with knowledge of financial data and profitability requirements to increase the cost-effectiveness and economic performance of Mondelēz Global and the customer's business.

·  Innovation and Creativity: Generating and implementing new and unique ideas and solutions that can capitalize on opportunities to benefit customers and Mondelēz Global.

·  Industry, Business, & Category Knowledge: Maintaining and applying an understanding of the industry and Nabisco product knowledge to create effective customer business solutions and partnerships.

·  Customer Partnership: Using sales and business approaches that provide service and value beyond customers' expectations and helping customers identify and execute the appropriate strategies for their business success.

·  Selling and Inventory Management: Fully using sales and order management systems and technologies that ensure exceptional customer service while providing cost-effectiveness for customer.

·  Information-Management: Accessing, interpreting and using customer and consumer information to improve fact based selling while working with our customers to achieve desired results.

·  Promotions/Merchandising: Identifying opportunities to use promotional and merchandising techniques to develop and support business-to-business relationships between Mondelēz Global and customer organizations.

·  Ability to work independently.

·  Flexibility: Ability to change schedule on a daily basis to meet the demands of the business.

·  Strong and Effective Communication Skills: Communicate with a broad range of store personnel on store level successes and sales opportunities, as well as with Mondelēz Global personnel.

·  Problem-Solving Skills: Ability to identify a problem and solve with minimal guidance, in order to minimize any disruptions to the business.

·  Ability to perform hard work in a fast-pace work environment and meet the defined physical activities (frequent lifting, bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing, pulling, etc.)while adhering to the safety expectations and processes

·  Computer literate (Microsoft Office, Internet and Cellular/Wireless devices)

Requirements:

·  High School Diploma or GED required

·  College degree preferred

·  Some overnight travel may be required

·  You must be at least 18 years of age, have a valid driver's license, reliable transportation, proof of auto insurance and have access to the internet with a personal email account.

·  A flexible work schedule is required, including being available to travel across the region, a week at a time, to cover a territory and being available to work weekends and holidays.

·  Previous Retail / Grocery experience a plus.

·  Successful completion of drug test, MVR check, and general background check.

Mondelēz Global is an equal opportunity and Affirmative Action employer. We actively seek to maintain a diverse work force, and Mondelēz Global therefore recruits qualified applicants without regard to race, color, religion, gender, national origin, age, disability, or Vietnam veteran status.

Additional Mondelēz International Information

Competitive Benefits Package!!!

At Mondelēz International, we understand that actions speak louder than words. That’s why: • We inspire trust.• We act like owners.•

·  We keep it simple.• We are open and inclusive.• We tell it like it is.• We lead from the head and the heart.• We discuss

We decide and We deliver.

These principles apply in our business — and in our competitive benefits. Mondelēz International invests in progressive, high-quality health and retirement programs that support the overall health and well-being of our employees and their families.

Work & Life:

·  Educational Assistance Program

·  Discounts on Preferred Retailers

·  Adoption Assistance

·  Concierge Services

·  Employee Assistance Programs (EAPs)

·  Discounts on Auto & Homeowners Insurance

·  Group Legal Services

Workplace:

·  Business Casual

·  Flexible Work Hours

Money & Finances:

·  Thrift/401k

·  Financial Planning Tools & Services

·  Sales Incentives

·  Mileage Reimbursement

Health:

·  Medical

·  Dental

·  Vision

·  Health Savings Account (HSA)

Time:

·  Paid Time Off (PTO)

·  Paid Holiday Time

Community Involvement: Through the Mondelēz International Foundation, we are ramping up active play and nutrition education, while ensuring families have access to fresh foods through local agriculture. Our community-based programs span the globe, and together we’re driving change. We’ve contributed more than $1 billion in cash and food over 25 years. We inspire our employees to volunteer their time and talents.

Employee Councils: Mondelēz International employee councils work together and with other employees, our customers, consumers and communities to share experiences and insights and help make Mondelēz a more inclusive environment.

Environmental Sustainability: At Mondelēz International, we’re focused where we can have the greatest impact and on what means the most to our business!

To apply, please visit: www.mondelezinternational.com